The Symmetry case is superb. The holster showed and suggested on the same page doesn't fit at all. Speaking to customer support, I'm told that the holster is designed for the Defender case, not the Symmetry. I'm waiting for the return authorization, so I can get my refund. Please expedite. Thanks.
Written by a customer while visiting otterbox.com
Customer Rating
5
Great overall case
on November 8, 2023
Posted by: Jerry
It’s a great case, slim, light, protective, grippy, comfortable to hold, overall an A++ case my book.
I always use Otterbox for my many phones and the quality, experience and satisfaction is just what I expect. I recommend using Otterbox for all your needs.
I've always been happy with Otterbox but I'm disappointed my favorite sparkly Symmetry has that ugly MagSafe emblem on the back. I would have preferred another option without it.
Didn't get says delivered got nothing and no email to fix issues
Response from otterbox.comBy Customer Service, November 1, 2023
Hello! We are so sorry that your tracking information indicates your package was delivered, but you did not receive it. Our Customer Service Team is most happy to assist with that situation! Please give us a call at 1-855-688-7269 so we may help.
Written by a customer while visiting otterbox.com
Customer Rating
5
Awesome
on January 4, 2024
Posted by: InfluencedByJac
from TX
Gender:Female
[This review was collected as part of a promotion.] I hate having to use a case on my phone, but at the price, I’d rather it stay protected. I love that this case doesn’t feel bulky and I know that my phone is safe from any drop. It fits perfect, and the buttons still work nicely without any hindrance. Will definitely repurchase in other colors!
Never again OtterBox iPhone just falls out of holster
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, February 11, 2025
Hello! The Symmetry Series case is not compatible with our holster accessories. We do offer the Defender Series and Defender Series XT which may be better options for you if you need a holster.
Very slick. It does have a lip around the phone and camera area, unlike Apple's own cover. It sits flusher than the old models and seems to slip out of my hand much easier. I kept it because I couldn't get ahold of customer service, I tried for a full week. Better than the Apple one though, so I guess at least I have some protection. Not my favorite Otterbox, and I've been buying them since 2007.
Response from otterbox.comBy Customer Service, Customer Service, October 5, 2023
Hello! We are sorry to hear that you are experiencing issues with your case. We would love to assist you and help you find your favorite OtterBox case for your new device. Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this!