Customer reviews from otterbox.com
OtterBox - Symmetry Cactus Leather MagSafe Case for Apple iPhone 15 - Noir Ash
Average customer rating
3.8
(19 Reviews)
Rating breakdown 19 reviews
5 Stars
12
4 Stars
1
3 Stars
1
2 Stars
1
1 Star
4
60%of customers recommend this product.
(
6 out of
10)
Customer Reviews for OtterBox - Symmetry Cactus Leather MagSafe Case for Apple iPhone 15 - Noir Ash
Posted by: bdo987
Verified Purchase:Yes
Case is exactly what I expected. It has a sleek design while providing exceptional protection and the leather feeling to the case is a very nice touch.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Lily
Verified Purchase:Yes
Size didn’t fit the iPhone 16E even though the website stated it fit this size
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, January 12, 2026
Hello! We’re so sorry to hear about the trouble with your product! Please reach out to our CS Team by chat, and we are happy to help with this!
Written by a customer while visiting otterbox.com
Posted by: Kristin McG
Verified Purchase:Yes
I was looking for a case where I wasn't touching plastic all the time. I've had this one for a month, and it still looks perfect. I like the slim size and would highly recommend it.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Paul
Verified Purchase:Yes
This is a great looking case, but unfortunately the case fell from a short distance and the rubber started to rip around the edges of the phone. Now the case after less than a week or so looks like it’s been my case for 2 years.
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, October 21, 2025
Hello Paul! We’re so sorry to hear about the trouble with your product! Please reach out to our CS Team by chat, and we are happy to help with this!
Written by a customer while visiting otterbox.com
Posted by: Millennial
Verified Purchase:Yes
Looks like the pictures but texture is very slick makes me think I will drop it a lot, might be less slippery with regular use, I will be using a pop socket until then
I would recommend this to a friend!
Response from otterbox.comBy Customer Service, September 24, 2025
Thank you for your feedback! Please reach out to our Customer Service team via chat and we are happy to help with any questions or concerns you may have on this!
Written by a customer while visiting otterbox.com
Posted by: Bruce
Verified Purchase:Yes
Great looking case with the protection that Otterbox is know for.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Barb
Verified Purchase:Yes
I expected a better quality case from OtterBox. Unfortunately, the leather pealed off on the corners after just a few months of use.
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, August 8, 2025
Hello, Barb! We're so sorry to hear about the trouble with your product. We have a great warranty, and our Customer Service Team would be more than happy to get you a new product via warranty replacement. Please reach out to us via chat, and we are happy to help with this!
Written by a customer while visiting otterbox.com
Posted by: Klein TX
Verified Purchase:Yes
My new phone has already taken a couple falls, not a bit of damage.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com