Customer reviews from Samsung US
Samsung - Galaxy Z Fold6 Kindsuit Case - Gray
Average customer rating
1.6
(33 Reviews)
Rating breakdown 33 reviews
5 Stars
4
4 Stars
0
3 Stars
2
2 Stars
1
1 Star
26
16%of customers recommend this product.
(
4 out of
25)
Customer Reviews for Samsung - Galaxy Z Fold6 Kindsuit Case - Gray
Customer Rating
1
Do not purchase!
on July 28, 2024
Posted by: Erick
from Brunswick, Ohio
Expertise:Expert
For this being an OEM case you would think it would fit the phone perfectly. The front cover does not stay in place on the phone. The left adhesive does not stick causing looseness and flimsiness! Who is testing these cases before release? Waste of money and I now have to look for another option.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Social Commerce, August 1, 2024
Hello Erick, thank you for your feedback on your Samsung Galaxy Z Fold6 Kindsuit Case. We know our customers have different preferences for their chosen case and how vital protecting your new device is to you. We have provided a link to the Samsung Support Team to offer any and all options to resolve this matter either with the adhesive and fit of your case or exploring other options. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
3
Decent phone protection
on July 25, 2024
Posted by: AllenS
Difference in die lot colors for cover and back. Cover does not adhere well to the phone.
Response from Samsung USBy Social Commerce, July 26, 2024
Hi there AllenS, thank you for your feedback on your Samsung Galaxy Z Fold6 Kindsuit Case. We understand how important protecting your device is to you and we are happy to hear you are overall pleased with your case. We have shared a link to the Samsung Support Team if you would like to discuss the color and assistance with the adhesive of the front piece with your device. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
1
Bad design; too delicate with poor adhesion
on August 15, 2024
Posted by: Araxus
from California
Expertise:Expert
The outer screen shell is extremely thin. It cracked and split open at a corner in the first 15 days from impingement against the hinge because it doesn't adhere very well and comes loose. If it's this delicate, I wouldn't trust it to protect the phone in a drop.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Social Commerce, August 22, 2024
Hey Araxus, thank you for your feedback on your Samsung Galaxy Z Fold6 Kindsuit Case. We understand how important protecting your new device is to you everyday. We have provided a link to the Samsung Support Team to work with you directly. They can help you with the features of your current case, or review options we have available to align to your needs and peace of mind. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
1
Extremely fragile, broke in 2 days
on August 5, 2024
Posted by: Stevie
from Colorado
Expertise:Expert
Bought this with my new Fold6, but it was basically useless. The adhesive on the front part of the case failed IMMEDIATELY which meant the thin strip on the front left was unattached to the phone. Within 2 DAYS of normal usage this thin strip broke so the whole case was now worthless. Off to buy a new non-Samsung case now
Features
3
Performance
1
Design
1
Value
1
Response from Samsung USBy Social Commerce, August 15, 2024
Hi Stevie, thank you for your feedback on your Samsung Galaxy Z Fold6 Kinduit Case. We know how frustrating it must be to have both a brand new device and protective case that are not operating as expected or intended. If you would like to discuss this matter and options available to you further, we have provided a link to the Samsung Support Team. You can work with our experts through chat to come to a resolution. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
1
Waste of money
on February 23, 2025
Posted by: Aboyoo
from Sc
Expertise:Expert
Bad just a week ago it's snapped at the corner
A waste of money.
A waste of money.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R, February 25, 2025
Hey There Aboyoo,
We thank you for sharing how your Galaxy Z Fold6 Kindsuit Case. The corner of your case has snapped after light use. Samsung stands behind the quality of its products, offering a warranty that safeguards against any manufacturing defects in materials and craftsmanship. This assurance is valid for a limited duration of 12 months, as specified for each individual product. With this warranty, customers can have peace of mind knowing that their investment is protected throughout this period, ensuring that they enjoy the reliability and performance expected from Samsung. Please reach out to to our Samsung Support Team to discover more about your options. We thank you for reaching out. We’re here to help—thank you for choosing Samsung! -Ty
Mobile Accessories Support
https://www.samsung.com/us/support/mobile/mobile-accessories/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
We thank you for sharing how your Galaxy Z Fold6 Kindsuit Case. The corner of your case has snapped after light use. Samsung stands behind the quality of its products, offering a warranty that safeguards against any manufacturing defects in materials and craftsmanship. This assurance is valid for a limited duration of 12 months, as specified for each individual product. With this warranty, customers can have peace of mind knowing that their investment is protected throughout this period, ensuring that they enjoy the reliability and performance expected from Samsung. Please reach out to to our Samsung Support Team to discover more about your options. We thank you for reaching out. We’re here to help—thank you for choosing Samsung! -Ty
Mobile Accessories Support
https://www.samsung.com/us/support/mobile/mobile-accessories/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
1
Don't bother. It won't last more than 2 weeks
on August 21, 2024
Posted by: FoldUser
from Santa Barbara, CA
Expertise:Intermediate
Like the other comments, this case is totally useless and defective. It does not adhere to the phone and the edges break with little to no use (less than 2 weeks of use). I have had several Galaxy Folds and cases from Samsung and I never had this issue.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Social Commerce, August 23, 2024
Hi there FoldUser, thank youfor your feedback on your Samsung Galaxy Z Fold6 Kindsuit Case. We understand how important the durability and protection of your phone case are with your new device. We have provided for your convenience a link to the Samsung Support Team and warranty informationfor your convenience and to help you resolve this matter. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Warranty
smsng.us/Warranty-Info
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Warranty
smsng.us/Warranty-Info
Written by a customer while visiting Samsung US
Customer Rating
1
Poor quality for the price
on August 24, 2024
Posted by: Ellie
from RI
Expertise:Expert
Front case edge snapped apart after one month of use. Cannot figure out warranty information after purchasing through Samsung.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Social Commerce, August 26, 2024
Hi there Ellie, thank you for your feedback on your Samsung Galaxy Z Fold6 Kindsuit Case. We completely understand how important protecting your new device is to you every day. We have provided links to the Samsung Support Team and warranty information you mention to help you resolve this matter. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Warranty
smsng.us/Warranty-Info
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Warranty
smsng.us/Warranty-Info
Written by a customer while visiting Samsung US
Customer Rating
1
Bad product
on September 3, 2024
Posted by: Skill
This is a very bad product. I didn't even get chance to use it before it broke. Please don't buy it. expensive for no reason
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Social Commerce, September 5, 2024
Hey Skill, thank you for sharing your thoughts with us about your Samsung Galaxy Z Fold6 Kindsuit Case. We understand how important protecting your new device is to you every day. We have provided a link to the Samsung Support Team to help you resssolve this experience with your case. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US