Customer reviews from brother-usa.com
Brother - ADS-1800W Compact Wireless Duplex Desktop Scanner with Single Pass Double-Sided Scanning - White
Average customer rating
4.4
(19 Reviews)
Rating breakdown 19 reviews
5 Stars
12
4 Stars
4
3 Stars
2
2 Stars
0
1 Star
1
Customer Reviews for Brother - ADS-1800W Compact Wireless Duplex Desktop Scanner with Single Pass Double-Sided Scanning - White
Customer Rating
5
some complications, but worth it!
on June 29, 2024
Posted by: Anonymous
[This review was collected as part of a promotion.] it has a sleek design, compact size, and a (fairly) easy setup, heavy emphasis on fairly - now let’s get into the details.
i was excited to receive this, as my mom just passed and i’ve been wanting a better way to transfer old photos onto my phone compared to just taking a photo of the physical photos. so when this came in i was elated and ready to go with my stack of photos, however, the only cord they provide you with is a usb-c cord, and the directions say it has to connect to your laptop/PC. my laptop is old and does not have a usb-c outlet, as many other people do not as well, at least in the US.
it did give an option to connect to your wifi router but it was extremely confusing.
the last option was to connect wirelessly, and actually, that is one of the main feature points on the box - but it does not explain at all how to do so.
after this ordeal it ended up just sitting around for a while until i finally thought to just buy a usb-C box and plug the cord into it. which i did, and alas, it worked, and the setup from there was a bit easier. clearly, the “wireless” connection option is not completely wireless.
i was excited to receive this, as my mom just passed and i’ve been wanting a better way to transfer old photos onto my phone compared to just taking a photo of the physical photos. so when this came in i was elated and ready to go with my stack of photos, however, the only cord they provide you with is a usb-c cord, and the directions say it has to connect to your laptop/PC. my laptop is old and does not have a usb-c outlet, as many other people do not as well, at least in the US.
it did give an option to connect to your wifi router but it was extremely confusing.
the last option was to connect wirelessly, and actually, that is one of the main feature points on the box - but it does not explain at all how to do so.
after this ordeal it ended up just sitting around for a while until i finally thought to just buy a usb-C box and plug the cord into it. which i did, and alas, it worked, and the setup from there was a bit easier. clearly, the “wireless” connection option is not completely wireless.
so, although the setup was a little tricky for me, i loved this! i scanned a few photos and they came out great! the only minor issue/difference i see in the scanned version of the photo is just slight color difference, which is not bothersome to me at all considering the convenience of finally having an efficient way to get physical photos onto my phone/laptop. the price point is truly great for this little thing!
all in all, i would definitely recommend this if you’re looking for an everyday, easy, scanner!
Written by a customer while visiting influenster.com
Customer Rating
5
Great Scanner
on January 10, 2025
Posted by: jennaw107_7387
[This review was collected as part of a promotion.] This was my first time using a scanner and it was so simple to figure out. I didn’t have any issues connecting to the scanner and it worked super quickly.
Written by a customer while visiting influenster.com
Customer Rating
1
To cheap to supply cord for 300 scanner?? Really!
on September 2, 2025
Posted by: Scanner
Seriously a 300 scanner and no power code????
Try to find one that will work - and it won't poer one.
Brother is extremely disappointing. Will not continue to support their brand.
Try to find one that will work - and it won't poer one.
Brother is extremely disappointing. Will not continue to support their brand.
Written by a customer while visiting brother-usa.com
