Customer reviews from Samsung US
Samsung - Galaxy Book4 Edge - Copilot+ PC - 14" AMOLED Touch-Screen Laptop - Snapdragon X Elite 3.4Ghz- 16GB Memory- 512GB Storage - Sapphire Blue
Average customer rating
4.5 out of 5
4.5
(118 Reviews)
Open Ratings Snapshot
Rating breakdown 118 reviews
5 Stars
84
4 Stars
19
3 Stars
6
2 Stars
6
1 Star
3
85%of customers recommend this product. 
(
47 out of 55
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy Book4 Edge - Copilot+ PC - 14" AMOLED Touch-Screen Laptop - Snapdragon X Elite 3.4Ghz- 16GB Memory- 512GB Storage - Sapphire Blue
Customer Rating
4 out of 5
4
Best quality
on November 6, 2024
Posted by: Srikanth
from St. Louis, MO
Expertise:Intermediate
Verified Purchase:Yes
I was looking for a new laptop and I saw this from samsung. For the price, this laptop is the best so far. It is lite, fast, best in quality.
I love the laptop performance.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
4 out of 5
4
Value
5 out of 5
5
Response from Samsung USBy Social Commerce, November 7, 2024
Hey there Srikanth, thank you for your feedback on your Samsung Galaxy Book4 Edge. We love hearing you are enjoying the usage of your new laptop and finding it easy to carry around forall of your needs. We have provided a link to the full device manual to help you discover any additional features that can enhance your overall experience. We have also shared a link to the Samsung Support Team if you ever have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabet
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Sleek and lightweight
on November 14, 2024
Posted by: Ponc
from Austin, TX
Expertise:Expert
Verified Purchase:Yes
Better than expected, very light weight and sleek. Nice display and keyboard. Battery life is okay not as advertised for Snapdragon. Not seeing many issues to get the application run on x86 mode, basic everyday application available and working great. Overall happy with the purchase.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
4 out of 5
4
Value
4 out of 5
4
Response from Samsung USBy Social Commerce, November 14, 2024
Hi Ponc, thank you for your feedback on your Samsung Galaxy Book4 Edge. We are so happy to hear you are enjoying the usage of your new laptop. We would love to help you troubleshoot the battery life of your device if you believe it is not operating as intended. We have provided a link to the Samsung Support Team. You can reach them through the chat function for one on one assistance with any questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Perfect workhorse for lightweight applications
on November 18, 2024
Posted by: That guy
from TN
Expertise:Expert
Verified Purchase:Yes
My wife woke me up because her previous laptop died and I immediately had the snapdragon windows laptops in mind. Luckily the Samsung just happened to be on sale that day. Recently I purchased a second hand galaxy s 9 tab ultra that I would recommend so Samsung seemed like a natural brand to go with, especially considering our previous commitments to the ecosystem.
If I had any problem with the laptop at all it would be that as a media device it seems to compromise from the tablet. The tablets screen is smaller but slightly more vibrant and the speakers are significantly louder and clearer on the laptop. My expectations were that the laptop would edge the tablet out not the other way around, but a tablet being a dedicated media device makes sense. The keyboard could be slightly more raised according to my wife.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy Social Commerce, November 20, 2024
Hey there That guy, we appreciate your feedback on your Samsung Galaxy Book4 Edge. We are so happy to hear you are overall pleased with the usage and features of your laptop. We have provided a link to the full device manual to help you adjust the settings of the display and laptop in general to best align to your preferences. We have also shared a link to the Samsung Support Team if you have any questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great laptop
on July 27, 2024
Posted by: Samsung lover
Expertise:Intermediate
Verified Purchase:Yes
Great for browsing and office work. Great battery life. Still uses a bit of battery in sleep mode but much better than intel.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love my book 4
on July 29, 2024
Posted by: MJ1985
[This review was collected as part of a promotion.] My book 4 is the best decision I made with the galaxy AI the pictures looks amazing
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The screen is so good!
on July 29, 2024
Posted by: Xerhab
[This review was collected as part of a promotion.] I came from the book2 pro 360. I love the higher resolution. The screen is so much more rigid. I was nervous about the Qualcomm cpu, but it's been great!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
AMAZING Laptop
on July 29, 2024
Posted by: Techman2000
[This review was collected as part of a promotion.] Love this laptop! I was nervous after using the book4 pro, but this laptop crushed my expectations! It has the best battery of any laptop I have used, and it rarely if ever even gets warm. The Galaxy AI features are SO nice too, with circle to search being something I use for drafting e-mails and working on my resume. Copilot+ is so accessible and I find myself using it over other big AI services because it is quick and easy. Screen is better than my phone, and keyboard is great. No complaints!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product is excellent.
on July 29, 2024
Posted by: JGABRIEL7
[This review was collected as part of a promotion.] This product is excellent, fast and reliable. ,,,,
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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