Customer reviews from Samsung US
Samsung - Galaxy Book4 Edge - Copilot+ PC - 14" AMOLED Touch-Screen Laptop - Snapdragon X Elite 3.4Ghz- 16GB Memory- 512GB Storage - Sapphire Blue
Average customer rating
4.5
(118 Reviews)
Rating breakdown 118 reviews
5 Stars
84
4 Stars
19
3 Stars
6
2 Stars
6
1 Star
3
85%of customers recommend this product.
(
47 out of
55)
Customer Reviews for Samsung - Galaxy Book4 Edge - Copilot+ PC - 14" AMOLED Touch-Screen Laptop - Snapdragon X Elite 3.4Ghz- 16GB Memory- 512GB Storage - Sapphire Blue
Posted by: rombus
from Texas
Expertise:Expert
Verified Purchase:Yes
This laptop has proven excellent. It's speedy, quiet, and boasts remarkable battery life. While there have been some application issues due to the ARM processor, these are expected to resolve over time. I liked it so much that I purchased a second one for my father!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great device
on July 27, 2024
Posted by: Bonash17
[This review was collected as part of a promotion.] This is my first laptop upgrade in over 10 years coming from a dell latitude. So far this device have been great in terms of performance and battery life. One thing I'd like to see improvement is the battery drain when the laptop is put to sleep. I see it drains lots of battery while sleeping and not sure why that is happening.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Beauty and Brains
on August 19, 2024
Posted by: ags94
Expertise:Expert
I initially did not want to adopt the new Copilot + platform this early, however I ran into a situation with my daily driver and needed a replacement. I have been extremely impressed with this laptop. Daily tasks are fast and take up minimal battery life. Depending on how much I push the machine, I'm usually ranging between 8-12 hours on battery. Low intensity activities easily get 16+ hours in real world use. The screen is by far the best in this class, and when I purchased the laptop, so was the price. The computer is large, however for me it is worth it for the number pad, which is comfortable to use. Overall I see myself keeping this computer for a long time, with the only downside being the lack of the windows hello camera. I would purchase again.
Pros: Build quality, battery life, keyboard feel, upscaled snapdragon platform, screen, price, ports
Ok: Bezels, Webcam
Cons: Touchpad size (not an issue functionally, but it is massive)
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Aibrah
from Illinois
Verified Purchase:Yes
This device is so nice, works super fast, and feels super premium. Everything about it is a 5/5 except the compatibility issues. If you’re a person who is looking to use your laptop strictly for Microsoft apps+Google, this will be a perfect device because of the long battery life and beautiful screen. However, there are still some compatibility issues with apps that don’t have a good ARM/x86 emulation, but that’s expected with any new change as big as this. I think within the next year or two, those will become less and less common and this will be the perfect windows device. Would not recommend for gamers though!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
terrible laptop book edge 14''
on December 10, 2024
Posted by: afam
from Atlanta GA
Expertise:Intermediate
This laptop is complete trash , freezes, crash and most times do not load websites, it looked like someone returned it .
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, December 11, 2024
Hey there Afam,
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Book4 Edge. We appreciate your feedback as we strive to be innovative and improve the design and functionality of our products. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If your PC is performing slowly, freezing or locking up there could be a lot of causes. Take a look at, "Samsung PC runs slowly or freezes" to help resolve what you may be experiencing with your Galaxy Book4 Edge. If you have any questions for us or if you would like any further assistance, feel free to contact Samsung Support. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01109656/
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Book4 Edge. We appreciate your feedback as we strive to be innovative and improve the design and functionality of our products. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If your PC is performing slowly, freezing or locking up there could be a lot of causes. Take a look at, "Samsung PC runs slowly or freezes" to help resolve what you may be experiencing with your Galaxy Book4 Edge. If you have any questions for us or if you would like any further assistance, feel free to contact Samsung Support. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01109656/
Written by a customer while visiting Samsung US
Posted by: Sidd
Expertise:Intermediate
Verified Purchase:Yes
Just too good. Ecxellent run on battery. Very powerful, excellent graphics
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Good for everyday use but save all your documents
on August 10, 2024
Posted by: ayyturbo
Expertise:Intermediate
I preordered this item when it got released. Couple of things of this item is a good laptop however i have had a couple of issues with it. One is that i installed the MicroSD of 1 TB and the issue is that doing business work i have to organize my documents and my pdfs. I started moving everything from my hardrive to the microsd and i started to see that the microsd card was deleting the files I was moving. Some of the files were extremely important and i tried everything to get them back but couldnt. From that they dont show how to update drivers or anything.
No, I would not recommend this to a friend.
Features
2
Performance
3
Design
3
Value
2
Response from Samsung USBy Social Commerce, August 19, 2024
Hello Ayyturbo, thank you for your feedback on your Samsung Galaxy Book4 Edge. We understand how important your documents on your computer are to you for both work and professional needs. We have provided a link to the Samsung Support Team. These experts can work with you directly through chat to troubleshoot this experience with your micro SD card and documents being deleted. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Great laptop for a amazing price
on June 19, 2024
Posted by: garlicnator
Expertise:Intermediate
Ultra light, gorgeous display, and blazing fast bootup.
I got the 16" model, so it is really big.
It came with a free 65" TV, so I'm just waiting on that.
Love the AI paint application. It can generate some nice ai images!
Battery life is really really nice. Main reason I purchased was for light weight and high battery life.
I got the 16" model, so it is really big.
It came with a free 65" TV, so I'm just waiting on that.
Love the AI paint application. It can generate some nice ai images!
Battery life is really really nice. Main reason I purchased was for light weight and high battery life.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US