Customer reviews from Samsung US
Samsung - Galaxy Book4 Edge - Copilot+ PC - 14" AMOLED Touch-Screen Laptop - Snapdragon X Elite 3.4Ghz- 16GB Memory- 512GB Storage - Sapphire Blue
Average customer rating
4.5
(118 Reviews)
Rating breakdown 118 reviews
5 Stars
84
4 Stars
19
3 Stars
6
2 Stars
6
1 Star
3
85%of customers recommend this product.
(
47 out of
55)
Customer Reviews for Samsung - Galaxy Book4 Edge - Copilot+ PC - 14" AMOLED Touch-Screen Laptop - Snapdragon X Elite 3.4Ghz- 16GB Memory- 512GB Storage - Sapphire Blue
Posted by: Pitta2020
from New York City
Expertise:Intermediate
Verified Purchase:Yes
fast - reliable - smooth keyboard - long-lasting battery - I love this computer
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect for price
on January 10, 2025
Posted by: Jim Bob
Expertise:Expert
Often I find if you give a Ferrari to someone who only drives Honda civics their entire life, and this person refuses to learn how to properly operate this Ferrari, this person will say "it's a piece of junk" because they can't drive it properly or "it's really slow" because they burned out the clutch, or "its not comfortable" because they wore clothes from a day on the construction site, brought their supplies with them, and a piece of rebar is sticking out of the leather in the seat.
Its an awesome piece of technology. Incredibly lightweight and just a beautiful screen. Buying it for its ultraportability, long battery life, and ability to run all windows programs (you can emulate if your program doesn't run on ARM). This laptop is exactly what I was looking for.
Really important - This laptop is exactly what I was looking for based on my criteria, if you want a powerhouse that weighs 4 lbs or more, then get a powerhouse that weights 4 lbs or more.
I would recommend this to a friend!
Features
3
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on January 11, 2025
Posted by: Bozzy
Really awesome shipping was a bit weird but the product Is amazing
Written by a customer while visiting Samsung US
Customer Rating
5
Great PC performance, battery life and screen.
on January 12, 2025
Posted by: JAMV
from CA
Expertise:Expert
Verified Purchase:Yes
After using a Samsung phone and Tablet, now I am using my new Samsung PC. They all have great screen, and battery life besides a good performance.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Vamsi k
Expertise:Expert
Verified Purchase:Yes
The battery life was 4 to 5 hrs. It is no where close to the 22plus hours advertised by samsung. On top of it samsung charges you restocking fee on a defective product.
No, I would not recommend this to a friend.
Response from Samsung USBy R&R Team, January 13, 2025
Good day Vamsi,
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Book4 Edge. We value your honesty as we improve the design and functionality of our product line while we stay committed to constant innovation. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If the battery just doesn't feel like it lasts that long anymore, don't lose hope. A function called Smart Battery Calibration can help reset your battery's performance and recalibrate its minimum and maximum charge so you can keep using it to its current maximum capacity. Please feel free to review, "Reduced battery life on Samsung PC" to help resolve what you may be experiencing with your battery life. If you would like any further assistance after reviewing the resource provided, feel free to reach out to Samsung Support. Thank you for being an unwavering Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01201702/
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Book4 Edge. We value your honesty as we improve the design and functionality of our product line while we stay committed to constant innovation. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If the battery just doesn't feel like it lasts that long anymore, don't lose hope. A function called Smart Battery Calibration can help reset your battery's performance and recalibrate its minimum and maximum charge so you can keep using it to its current maximum capacity. Please feel free to review, "Reduced battery life on Samsung PC" to help resolve what you may be experiencing with your battery life. If you would like any further assistance after reviewing the resource provided, feel free to reach out to Samsung Support. Thank you for being an unwavering Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01201702/
Written by a customer while visiting Samsung US
Posted by: HArvey
from Truro MA
Expertise:Expert
Verified Purchase:Yes
Excellent laptop for business use and general use. Not a gaming device.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US