Customer reviews from frigidaire.com
Frigidaire - Gallery 20.0 Cu. Ft. French Door Standard-Depth Refrigerator with Internal Water Dispenser - Stainless Steel
Average customer rating
4.7
(688 Reviews)
Rating breakdown 688 reviews
5 Stars
532
4 Stars
141
3 Stars
11
2 Stars
1
1 Star
3
Customer Reviews for Frigidaire - Gallery 20.0 Cu. Ft. French Door Standard-Depth Refrigerator with Internal Water Dispenser - Stainless Steel
Customer Rating
4
A bright new applience
on April 6, 2025
Posted by: Dr Julie B
[This review was collected as part of a promotion.] We had very little choice when we picked this frige due to the size of the space we had available. So far, I like the space. It is MUCH better lighting than my old Whirlpool. Having a cold water dispenser in the side of the frige is nice, especially since the frige has a built in filter. The 2 things I am struggling with is the drawer on the bottom of the frige, it is really skinny and hardly holds anything, and at this point the icemaker. After 36 hours we barely have the bottom of the bucket covered with ice.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, April 7, 2025
Hi, Dr Julie. It sounds like you're enjoying some great features, like the improved lighting and built-in water filter, but I can see how the small drawer and slow ice maker would be a bit frustrating. Hopefully, the ice maker picks up speed after a bit more time. The skinny drawer might be tricky to make the most of, but maybe rearranging or adjusting what goes in there could help. It’s great that the fridge is working well overall, though! For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
on April 7, 2025
Posted by: gail1945
[This review was collected as part of a promotion.] I love the looks of this refrigerator! It's wonderful, inside and outside. It is only a week old, but so far it is perfect and super quiet. The ice maker makes really modern looking ice: a minor feature, but I appreciate it.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, April 7, 2025
Hi, Gail. It’s fantastic that your new refrigerator is living up to expectations, both in looks and performance! A quiet fridge is such a nice upgrade, and it's great that you're enjoying those modern-looking ice cubes too. Sometimes the small details make a big difference! We hope that we can continue to satisfy you and help you in the future. For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
ice!
on April 7, 2025
Posted by: kkari1
[This review was collected as part of a promotion.] Love the bottom ice maker ! So much easier than the top loader icebox I used to have where I would have to clean/empty it at least once a week!
Written by a customer while visiting frigidaire.com
Customer Rating
5
refrigerator side by side for narrow spaces
on April 8, 2025
Posted by: PattyHK
[This review was collected as part of a promotion.] Just received my refrigerator and so far i am very happy with it! fits in my narrow space of 31 inches. Very attractive and has plenty of space for food. i have a water dispenser and ice maker. highly recommend.
Response from frigidaire.comBy Lauren, Online Outreach Specialist, April 9, 2025
Good day! Thank you for your feedback! We're glad to hear that your refrigerator is clean, quiet, and spacious! It’s always great when an appliance fits perfectly into your space and needs.
If you have questions, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432 Monday-Friday, 8:30 a.m.–8 p.m. EST and Saturday 9am–6pm ET, and we will be happy to assist.
Best regards,
Lauren
If you have questions, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432 Monday-Friday, 8:30 a.m.–8 p.m. EST and Saturday 9am–6pm ET, and we will be happy to assist.
Best regards,
Lauren
Written by a customer while visiting frigidaire.com
Customer Rating
3
on April 9, 2025
Posted by: KimWI
[This review was collected as part of a promotion.] It's basic, it does the job. It looks nice and I like the water dispenser and the icemaker, but there are some design aspects that I don't care for. The doors do not easily swing shut, instead there is a bit of resistance that causes the door to stay open if you just swing it and walk away. As a result, one door was open all day while I was at work. It's something I have to get used to. Another thing I don't care for is that the drawers only pull out about halfway, making it difficult to take things in and out of the drawers without partially removing the drawer. Also, the freezer capacity is minimal.
Response from frigidaire.comBy Maico, Online Outreach Specialist, April 14, 2025
Thank you for your review, KimWI. We appreciate you sharing your feedback with your Frigidaire Gallery 20 Cu. Ft. Standard-Depth French Door Refrigerator GRFN2023AF. Your comments are vital to us in improving future appliances.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website https://www.frigidaire.com/en/ or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website https://www.frigidaire.com/en/ or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great features for size
on April 9, 2025
Posted by: Shanekarpi251
[This review was collected as part of a promotion.] We have a small space in our kitchen for a refrigerator so we are limited to ones that are 30 inches wide. Definitely a lot more options at that size than say 10 years ago but we had been looking for one a long time and for a while they all were either so expensive or did not have everything we wanted. Our old fridge actually went out and so the time finally came where we needed one versus wanted one. This fridge met all of our wants and needs. French doors, bottle freezers, perfect size which in our research had the biggest cubic ft for its size, drink dispenser and ice maker (not in the door is a bonus), a snack drawer and beautiful stainless steel finish to finally have all matching appliances. Price was also in the affordable range instead of a tad expensive like years ago. Frigidaire is trusted branded for us as we have a dishwasher and another refrigerator with them and they’ve been great. Definitely recommend this refrigerator as it feels upscale with its features and looks. Runs very quiet which is a plus as well. As for anything to complain about, the shelves go all the way across but do wish there were more height adjustments or the fridge was taller so the heights were better suited for things. The door left open noise is also a bit quiet and cannot be adjusted. The freezer is a bit small but isn’t that normal for French door regenerators? Other than those minor things it definitely seems to be great quality from a trusted brand.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Best Functionality and Energy consumption
on April 9, 2025
Posted by: IsaChase
[This review was collected as part of a promotion.] My husband and I spent time making a list of pros and cons of Frigidaire, comparing it to other options Frigidaire gave us more benefit, benefits that will see overtime. Needless to say that the comments other customers have posted were useful as well to make our decision.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Nice refrigerator
on April 10, 2025
Posted by: Diver Dan
[This review was collected as part of a promotion.] Frigerator was delivered and my wife immediately started to unpackage the shelves and drawers which was well packed.
Hooked up the water line,blead the air from the water lines.
Refrigerator works perfectly. Only thing I hear is a small amount of noise coming from the compressor. I'm a retired hvac guy and the noise is normal, but wish factory could have added a little insulation in the compressor compartment.
Hooked up the water line,blead the air from the water lines.
Refrigerator works perfectly. Only thing I hear is a small amount of noise coming from the compressor. I'm a retired hvac guy and the noise is normal, but wish factory could have added a little insulation in the compressor compartment.
Response from frigidaire.comBy Sam, Online Outreach Specialist, April 10, 2025
Hello Diver Dan,
Thank you for taking the time to share your thoughtful feedback! We’re so glad to hear that your new Frigidaire French door refrigerator is working perfectly and that the setup went smoothly.
As a retired HVAC professional, your observations are especially appreciated. While a low level of compressor noise is normal, we value your suggestion regarding added insulation and will be sure to pass it along to our product development team for future consideration.
We truly appreciate you choosing Frigidaire. If you ever need assistance or have additional insights to share, please don’t hesitate to to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. ~Sam
Thank you for taking the time to share your thoughtful feedback! We’re so glad to hear that your new Frigidaire French door refrigerator is working perfectly and that the setup went smoothly.
As a retired HVAC professional, your observations are especially appreciated. While a low level of compressor noise is normal, we value your suggestion regarding added insulation and will be sure to pass it along to our product development team for future consideration.
We truly appreciate you choosing Frigidaire. If you ever need assistance or have additional insights to share, please don’t hesitate to to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. ~Sam
Written by a customer while visiting frigidaire.com