Customer reviews from frigidaire.com
Frigidaire - Gallery 20.0 Cu. Ft. French Door Standard-Depth Refrigerator with Internal Water Dispenser - Stainless Steel
Average customer rating
4.7
(688 Reviews)
Rating breakdown 688 reviews
5 Stars
532
4 Stars
141
3 Stars
11
2 Stars
1
1 Star
3
Customer Reviews for Frigidaire - Gallery 20.0 Cu. Ft. French Door Standard-Depth Refrigerator with Internal Water Dispenser - Stainless Steel
Customer Rating
4
fridge
on March 31, 2025
Posted by: paulwnd
[This review was collected as part of a promotion.] good overall but could use more room. but at least we can move it to clean
Response from frigidaire.comBy Sam, Online Outreach Specialist, March 31, 2025
Hello paulwnd!
Thank you for sharing your feedback! We're glad to hear you're finding your refrigerator to be a good fit overall and appreciate the ease of moving it for cleaning. We understand that storage space is important, and we’re always looking for ways to improve our designs.
If you have any questions or need assistance as you continue using your refrigerator, feel free to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. ~Sam
Thank you for sharing your feedback! We're glad to hear you're finding your refrigerator to be a good fit overall and appreciate the ease of moving it for cleaning. We understand that storage space is important, and we’re always looking for ways to improve our designs.
If you have any questions or need assistance as you continue using your refrigerator, feel free to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. ~Sam
Written by a customer while visiting frigidaire.com
Customer Rating
5
on March 31, 2025
Posted by: VivSte
[This review was collected as part of a promotion.] Beautiful refrigerator! Needed 30 inches which is hard to find. Great capacity too. Love it so far.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, March 31, 2025
Hello there. Thank you for sharing your feedback! We’re so glad to hear that you’re enjoying your new refrigerator and that it fits perfectly in your space. It’s great to know that the capacity is meeting your needs as well.
We truly appreciate your input and are happy that you're satisfied with your purchase. If you have any questions or need further assistance, don’t hesitate to reach out via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
We truly appreciate your input and are happy that you're satisfied with your purchase. If you have any questions or need further assistance, don’t hesitate to reach out via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
4
Great small space fridge.
on March 31, 2025
Posted by: JonNow
[This review was collected as part of a promotion.] Great fridge, has a nice hidden water dispencer inside. The ice is similar to the fancy ice that has been popular. Just wish the top shelf could go higher but still a great fridge.
Response from frigidaire.comBy Lauren, Online Outreach Specialist, April 1, 2025
Good day!
Thank you for your wonderful feedback! We're thrilled to hear that you’re enjoying your fridge, especially the hidden water dispenser and the fancy ice feature. Your suggestion about the top shelf height is appreciated, and we’ll be sure to share it with our product team.
We’re so glad you’re happy with your purchase! If you have questions, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432 Monday-Friday, 8:30 a.m.–8 p.m. EST and Saturday 9am–6pm ET, and we will be happy to assist.
Best Regards,
Lauren
Thank you for your wonderful feedback! We're thrilled to hear that you’re enjoying your fridge, especially the hidden water dispenser and the fancy ice feature. Your suggestion about the top shelf height is appreciated, and we’ll be sure to share it with our product team.
We’re so glad you’re happy with your purchase! If you have questions, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432 Monday-Friday, 8:30 a.m.–8 p.m. EST and Saturday 9am–6pm ET, and we will be happy to assist.
Best Regards,
Lauren
Written by a customer while visiting frigidaire.com
Customer Rating
4
Great option
on March 31, 2025
Posted by: Speels
[This review was collected as part of a promotion.] Love the look and size of the fridge. We have a small space to work with and this really fit the bill. While the space in the fridge feels massive, the freezer is a little underwhelming. We will be buying a small down freezer.
Response from frigidaire.comBy Lauren, Online Outreach Specialist, April 1, 2025
Good day, Speels!
Thank you for taking the time to share your thoughts! We're delighted to hear that you love the look and size of your fridge and that it fits your space perfectly. We appreciate your feedback regarding the freezer space and understand how important storage capacity can be. If you have questions, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432 Monday-Friday, 8:30 a.m.–8 p.m. EST and Saturday 9am–6pm ET, and we will be happy to assist.
Best Regards,
Lauren
Thank you for taking the time to share your thoughts! We're delighted to hear that you love the look and size of your fridge and that it fits your space perfectly. We appreciate your feedback regarding the freezer space and understand how important storage capacity can be. If you have questions, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432 Monday-Friday, 8:30 a.m.–8 p.m. EST and Saturday 9am–6pm ET, and we will be happy to assist.
Best Regards,
Lauren
Written by a customer while visiting frigidaire.com
Customer Rating
4
More upper room but shelves bend
on April 1, 2025
Posted by: Barb808
[This review was collected as part of a promotion.] I have only had it about a week or 2 and it’s not in full use since I don’t have water connected and not living in home yet.
A major flaw I have seen is that the glass bends. My last 36” refrigerator did NOT do that and it was wider than this 30”. I could place milk, 2 liter bottles and a case on same shelf. This one looks like I have to be very careful.
Response from frigidaire.comBy Angel, Online Outreach Specialists, April 1, 2025
Hi, Barb808!
Thank you for sharing your experience with us. We understand how important it is for your refrigerator to meet your expectations, and we’re sorry to hear about the concern with the glass shelf. We take all feedback seriously, and we want to make sure you’re completely satisfied with your purchase.
If you’d like assistance or if there’s anything we can do to help address this issue, please feel free to reach out to us. You can connect with us via Live Chat at frigidaire.com or call us at 1-800-374-4432 (Monday-Friday, 8:30 AM - 8 PM EST). We’ll dive right in to assist you.
We appreciate your feedback and look forward to helping ensure you’re fully satisfied with your refrigerator!
Best Regards,
Angel
Digital Care | Online Outreach Specialist
Thank you for sharing your experience with us. We understand how important it is for your refrigerator to meet your expectations, and we’re sorry to hear about the concern with the glass shelf. We take all feedback seriously, and we want to make sure you’re completely satisfied with your purchase.
If you’d like assistance or if there’s anything we can do to help address this issue, please feel free to reach out to us. You can connect with us via Live Chat at frigidaire.com or call us at 1-800-374-4432 (Monday-Friday, 8:30 AM - 8 PM EST). We’ll dive right in to assist you.
We appreciate your feedback and look forward to helping ensure you’re fully satisfied with your refrigerator!
Best Regards,
Angel
Digital Care | Online Outreach Specialist
Written by a customer while visiting frigidaire.com
Customer Rating
5
My Awesome Fridgidaire
on April 1, 2025
Posted by: Tessabird
[This review was collected as part of a promotion.] I love my new refrigerator. It replaces a refrigerator that I had to either bend over or kneel on the floor to see what was in it. This refrigerator is 1" wider and about 3" taller and not as deep as my older one was. I did have to remove the small cabinet above in order to fit it in the spot I have, but that was no loss. I have much more room in the refrigerator itself and the freezer is about the same size as the older one. It was is so quiet, when they first delivered it and started it, I didn't think it was working. I have had it about a month now and it does make a slight noise once in awhile which I assume is it self defrosting but it is hardly noticeable. I love this fridge. It has made my life so much easier. I don't have the ice or water hooked up, so I can't comment on how it well that works. I would recommend this refrigerator.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Wonderful
on April 1, 2025
Posted by: MisterOllie
[This review was collected as part of a promotion.] Every time I walk into my kitchen I smile when I see my new refrigerator. I can’t believe the difference my new style of refrigerator makes, French doors - freezer on bottom. It’s wonderful to reach for ice or any item in the freezer and NOT be in pain from my bone on bone arthritis in my shoulders. I should have bought this years ago! RUN to the store and buy this style refrigerator - it’s worth it to be out of pain!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Wonderful
on April 1, 2025
Posted by: Nanny10
[This review was collected as part of a promotion.] I dreamed of this refrigerator! I have bone on bone arthritis in my shoulders and needed a frig with the freezer on the bottom rather than the top of the frig. What a difference it has made in my DAILY life. A smile appears on my face every time I walk into my kitchen and see my beautiful new frig.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, April 2, 2025
Hi, Nanny. That’s amazing to hear! I’m so glad your new fridge is making such a big difference for you, especially with the freezer on the bottom—such a thoughtful feature when dealing with arthritis in your shoulders. It must be a relief to not have to reach up for things in the freezer every time. It’s wonderful that it’s not only practical but also brings you joy every time you walk into your kitchen.
The smile you mentioned really shows how much of an impact a well-chosen appliance can have on daily life! It sounds like it’s really working for you. We hope that we can continue to satisfy you and help you in the future. For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
The smile you mentioned really shows how much of an impact a well-chosen appliance can have on daily life! It sounds like it’s really working for you. We hope that we can continue to satisfy you and help you in the future. For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com