Customer reviews from frigidaire.com
Frigidaire - Gallery 20.0 Cu. Ft. French Door Standard-Depth Refrigerator with Internal Water Dispenser - Stainless Steel
Average customer rating
4.7
(688 Reviews)
Rating breakdown 688 reviews
5 Stars
532
4 Stars
141
3 Stars
11
2 Stars
1
1 Star
3
Customer Reviews for Frigidaire - Gallery 20.0 Cu. Ft. French Door Standard-Depth Refrigerator with Internal Water Dispenser - Stainless Steel
Customer Rating
4
on March 24, 2025
Posted by: chillee
[This review was collected as part of a promotion.] So far so good. Consistent temperature in food & ice compartments. Inside water dispenser much faster than our previous in-door model of another brand. With a little better organization on our part (as opposed to haphazardly putting items back in); there is ample space to hold everything that was in our previous 25cu ft model. Freezer compartment though is somewhat smaller and we have transferred some every-other week items to a chest freezer. The fact there is no handle on the freezer compartment is an added bonus.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, March 24, 2025
Hello there. Thank you for sharing your experience! We're happy to hear that your new refrigerator is maintaining consistent temperatures and that you’re enjoying the improved water dispenser speed. Organization definitely makes a difference, and it’s great to know you’ve found ample space for everything. We appreciate your feedback on the freezer compartment and are glad you see the handle-free design as a bonus. Wishing you continued satisfaction with your fridge! For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
It works well
on March 24, 2025
Posted by: Peg B
Everything is working great, filters are in place. One suggestion, the shelving doesn't allow taller containers like a gallon of milk, tall bottles, etc. There are a couple door bins that can handle it but that's not enough.
Response from frigidaire.comBy Reed, Online Outreach Specialist, March 26, 2025
Hello, Peg B. We're glad to hear that everything is working great and that the filters are in place! We appreciate your feedback on the shelving design and understand how important it is to have space for taller containers. Your input is valuable, and we’ll be sure to share it with our team.
If you have any questions or need assistance, feel free to reach out via live chat at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8 p.m. EST. We're happy to help!
- Reed
If you have any questions or need assistance, feel free to reach out via live chat at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8 p.m. EST. We're happy to help!
- Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great experience
on March 25, 2025
Posted by: Frigidaire buy
[This review was collected as part of a promotion.] So far, I am loving my new refrigerator. It has more space than expected with nice flexibility on the shelf height. The bottom freezer is a little small but the ice maker is great and the water dispenser inside of the frug is perfect!! It does not take up any valuable space and is very convenient.
Response from frigidaire.comBy Angel, Online Outreach Specialists, March 25, 2025
Hi, Frigidaire buy!
Thank you for sharing your experience! We're so happy to hear that you're loving your new refrigerator and enjoying the spacious design, adjustable shelves, and convenient water dispenser. It's great to know that the ice maker is working well for you too!
If you ever need any assistance, please don’t hesitate to reach out via Live Chat at frigidaire.com or call us at 1-800-374-4432 (Monday–Friday, 8:30 AM–8 PM EST), and we’ll be happy to help.
Enjoy your fridge, and thank you for choosing Frigidaire!
Best Regards,
Angel
Digital Care | Online Outreach Specialist
Thank you for sharing your experience! We're so happy to hear that you're loving your new refrigerator and enjoying the spacious design, adjustable shelves, and convenient water dispenser. It's great to know that the ice maker is working well for you too!
If you ever need any assistance, please don’t hesitate to reach out via Live Chat at frigidaire.com or call us at 1-800-374-4432 (Monday–Friday, 8:30 AM–8 PM EST), and we’ll be happy to help.
Enjoy your fridge, and thank you for choosing Frigidaire!
Best Regards,
Angel
Digital Care | Online Outreach Specialist
Written by a customer while visiting frigidaire.com
Customer Rating
5
Perfect
on March 25, 2025
Posted by: Lovely41
[This review was collected as part of a promotion.] Loving this fridge- it has a ton of space - loving the water supply inside the door!
Response from frigidaire.comBy Angel, Online Outreach Specialists, March 26, 2025
Hi, Lovely41!
Thank you for your wonderful review! We're so happy to hear you're loving your fridge and its spacious design—plus the convenient water supply inside the door! If you ever need any support, please don’t hesitate to reach out. You can connect with us via Live Chat at frigidaire.com or call us at 1-800-374-4432 (Monday-Friday, 8:30 AM - 8 PM EST). We’re always here to help!
Best Regards,
Angel
Digital Care | Online Outreach Specialist
Thank you for your wonderful review! We're so happy to hear you're loving your fridge and its spacious design—plus the convenient water supply inside the door! If you ever need any support, please don’t hesitate to reach out. You can connect with us via Live Chat at frigidaire.com or call us at 1-800-374-4432 (Monday-Friday, 8:30 AM - 8 PM EST). We’re always here to help!
Best Regards,
Angel
Digital Care | Online Outreach Specialist
Written by a customer while visiting frigidaire.com
Customer Rating
4
on March 26, 2025
Posted by: Lbd4
[This review was collected as part of a promotion.] So far great. Quite, looks great and keeps things fresh. Only open issue is I never got owners manual or how to change filters...
Written by a customer while visiting frigidaire.com
Customer Rating
5
on March 26, 2025
Posted by: rusty72
[This review was collected as part of a promotion.] For us this model is outstanding. It's perfect for two people and runs reasonably quiet. Frigidaire appliances including refrigerators have served us well for many years.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, March 26, 2025
Hi, Rusty. Thank you for your kind words and for being a loyal Frigidaire customer! We're so happy to hear that this model is a great fit for you and that it runs quietly. It’s wonderful to know that our appliances have served you well over the years.
We truly appreciate your support and look forward to continuing to provide you with reliable products. For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
We truly appreciate your support and look forward to continuing to provide you with reliable products. For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
1
I love the refrigerator.
on March 26, 2025
Posted by: dondon100
[This review was collected as part of a promotion.] I live my new refrigerator. The only thing is I wish the open door alarm was louder.
Response from frigidaire.comBy Maico, Online Outreach Specialist, March 27, 2025
Thank you for your review, dondon100. We appreciate you sharing your feedback and bringing your concerns to our attention. We pride ourselves on our high-quality standards and regret that our product has not lived up to your expectations. Please know our design and engineering teams are constantly monitoring our brand pages for feedback and experiences, such as yours, for future reference. Your feedback does not go unnoticed.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday between 8:30 a.m. and 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday between 8:30 a.m. and 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great fridge
on March 27, 2025
Posted by: mmim
[This review was collected as part of a promotion.] Looks great, fits great, works great. Esp love the interior water dispenser.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, March 27, 2025
Thank you for your great review, mmim! We're so happy to hear that you're loving the look, fit, and performance—especially the interior water dispenser. If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com