Customer reviews from frigidaire.com
Frigidaire - Gallery 20.0 Cu. Ft. French Door Standard-Depth Refrigerator with Internal Water Dispenser - Stainless Steel
Average customer rating
4.7
(688 Reviews)
Rating breakdown 688 reviews
5 Stars
532
4 Stars
141
3 Stars
11
2 Stars
1
1 Star
3
Customer Reviews for Frigidaire - Gallery 20.0 Cu. Ft. French Door Standard-Depth Refrigerator with Internal Water Dispenser - Stainless Steel
Customer Rating
4
New fridge
on March 19, 2025
Posted by: Tiredmom7631
[This review was collected as part of a promotion.] This model had every feature we were looking, while fitting into the available space. Only complaint is that the freezer drawer has less space than i anticipated.
Response from frigidaire.comBy Lauren, Online Outreach Specialist, March 19, 2025
Hi!
Thank you for sharing your thoughts with us. We’re so glad to hear that this model has all the features you were looking for and fits perfectly in your space! We appreciate your feedback regarding the freezer drawer and understand how important storage capacity is. Your input helps us improve our designs to better meet our customers' needs.
If there’s anything specific we can assist you with, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432 Monday-Friday, 8:30 a.m.–8 p.m. EST and Saturday 9am–6pm ET, and we will be happy to assist.
Best Regards,
Lauren
Thank you for sharing your thoughts with us. We’re so glad to hear that this model has all the features you were looking for and fits perfectly in your space! We appreciate your feedback regarding the freezer drawer and understand how important storage capacity is. Your input helps us improve our designs to better meet our customers' needs.
If there’s anything specific we can assist you with, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432 Monday-Friday, 8:30 a.m.–8 p.m. EST and Saturday 9am–6pm ET, and we will be happy to assist.
Best Regards,
Lauren
Written by a customer while visiting frigidaire.com
Customer Rating
4
So far so good
on March 19, 2025
Posted by: John47635
[This review was collected as part of a promotion.] Haven't had it long enough to really write a review. Currently the fridge will only go down to 33 degrees, doesn't seem like soft drinks keep cold enough. Other than that, no issues.
Response from frigidaire.comBy Reed, Online Outreach Specialist, March 19, 2025
Hello, John47635. Thank you for sharing your feedback! We understand that you haven’t had your fridge long enough to fully evaluate it, but we appreciate you mentioning the temperature concern. It’s important for your fridge to maintain the ideal temperature for your beverages. If you continue to experience issues with cooling, please feel free to reach out, and we’d be happy to assist you in adjusting the settings or investigating the matter further.
If you need further assistance, reach out to us via live chat by visiting our website at Frigidaire.com or by phone at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, at your convenience, and we will be happy to assist. -Reed
If you need further assistance, reach out to us via live chat by visiting our website at Frigidaire.com or by phone at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, at your convenience, and we will be happy to assist. -Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Thoughts on new fridge
on March 19, 2025
Posted by: SewNSo
[This review was collected as part of a promotion.] I really like the refrigerator configuration. Initially I wanted water and ice dispensers on the door, but I like the clean look. Makes nice ice.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, March 19, 2025
Hello there. We appreciate you taking the time to provide feedback. We're glad to hear how you love every design and functionality of your unit. We hope that we can continue to satisfy you and help you in the future. For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
I like the French doors and bottom freezer.
on March 19, 2025
Posted by: PamRR
[This review was collected as part of a promotion.] We had another brand that was undependable from the beginning. This refrigerator is great so far. Very thankful it fits in our kitchen spot, perfectly.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, March 20, 2025
Thank you for your feedback, PamRR! We're so happy to hear that your new refrigerator has been a great experience so far and that it fits perfectly in your kitchen. Reliability is so important, and we’re glad this fridge is meeting your expectations!
If you ever have any questions or need assistance, please join us via Live Chat at https://www.frigidaire.com/ or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
If you ever have any questions or need assistance, please join us via Live Chat at https://www.frigidaire.com/ or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
This refrigerator has exceeded my expectations. It feel solid and it is very spacious. Everything is working great, I often have to turn off the ice maker because it is making so much ice, but that a good thing
on March 19, 2025
Posted by: Slindub
[This review was collected as part of a promotion.] Worth the buy, worth every penny. Its very spacious, Great price for so much
Response from frigidaire.comBy Maico, Online Outreach Specialist Frigidaire, March 21, 2025
Thank you for your review, Slindub. We appreciate you sharing your feedback with Frigidaire Gallery 20 Cu. Ft. Standard-Depth French Door Refrigerator (GRFN2023AF). Your comments are vital to us in improving future appliances.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday between 8:30 a.m. and 8:00 p.m. EST. Thank you and have a great rest of your day! - Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday between 8:30 a.m. and 8:00 p.m. EST. Thank you and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
on March 20, 2025
Posted by: F S M
[This review was collected as part of a promotion.] Clean lines. Quiet and effective.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, March 20, 2025
Hello there. We appreciate you taking the time to provide feedback. We're glad to hear that your unit is working well and we appreciate you taking the time to submit a 5-star review. We hope that we can continue to satisfy you and help you in the future. For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
on March 20, 2025
Posted by: Levac2209
[This review was collected as part of a promotion.] Honestly love the fridge. The water line was easy enough for the filtered water/ice maker. The ice cubes aren't too big. The compartments in the freezer are super handy. The only thing I would change is being able to open the right side and still be able to open the right drawer. Currently you have to open both doors in order to fully open it. The left side can be opened with just the left door open though so that helps.
Response from frigidaire.comBy Reed, Online Outreach Specialist, March 20, 2025
Hello, Levac2209. Thank you for your wonderful feedback! We’re so glad to hear that you love your fridge, and it’s great to know that the water line installation, ice maker, and freezer compartments are working well for you. We also appreciate you sharing your thoughts on the door and drawer design. We understand how having to open both doors can be a bit inconvenient, and your feedback is valuable as we continue to improve our products.
If you need any assistance or have any questions, feel free to contact us via live chat by visiting our website at Frigidaire.com or call us at 1-800-374-4432. Monday–Friday, 8:30 a.m.–8 p.m. EST. -Reed
If you need any assistance or have any questions, feel free to contact us via live chat by visiting our website at Frigidaire.com or call us at 1-800-374-4432. Monday–Friday, 8:30 a.m.–8 p.m. EST. -Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Bottom freezer refrigerator
on March 21, 2025
Posted by: Cookie0603
[This review was collected as part of a promotion.] I love my bottom freezer refrigerator. French doors are nice. I personally feel like the ice maker could be smaller for size of refrigerator. Ice maker makes alot of ice
Written by a customer while visiting frigidaire.com