Customer reviews from frigidaire.ca
Frigidaire - Gallery 20.0 Cu. Ft. French Door Standard-Depth Refrigerator with Internal Water Dispenser - Stainless Steel
Average customer rating
4.5
(127 Reviews)
Rating breakdown 127 reviews
5 Stars
82
4 Stars
35
3 Stars
7
2 Stars
3
1 Star
0
94%of customers recommend this product.
(
117 out of
125)
Customer Reviews for Frigidaire - Gallery 20.0 Cu. Ft. French Door Standard-Depth Refrigerator with Internal Water Dispenser - Stainless Steel
Customer Rating
2
It came broken
on January 20, 2025
Posted by: Pound1974
I bought this fridge on December 6th 2024 and installed it on December 7th 2024. It never worked, not even for a second. I had to jump through hoops through “The Brick” and “Frigidaire” to eventually learn that my fridge came with a broken compressor. After about a month and a half, I got a replacement through Frigidaire and it has been working without issue. This experience has severely diminished my confidence in this brand and in the Brick. I’ll likely be switching brands when this one breaks again.
No, I would not recommend this to a friend.
Response from frigidaire.caBy Jessica, Online Outreach Specialist, January 21, 2025
Hi there, valued customer,
Thank you for making time to provide us with your feedback. We are saddened to know that this has been your experience with your new purchased appliance for a short period of time. Please know that this is not the experience that we want for our consumers specially for you.
We understand that there are no number of words that can change your views and experience at this time. We wish that we could erase your experiences; however, we will work hard to improve your future exposure to our brand and products. If you need help in the future, feel free to reach out us here by phone at 1-800-265-8352, Monday-Friday, 8:30 a.m.-8 p.m. EST.
Thank you for making time to provide us with your feedback. We are saddened to know that this has been your experience with your new purchased appliance for a short period of time. Please know that this is not the experience that we want for our consumers specially for you.
We understand that there are no number of words that can change your views and experience at this time. We wish that we could erase your experiences; however, we will work hard to improve your future exposure to our brand and products. If you need help in the future, feel free to reach out us here by phone at 1-800-265-8352, Monday-Friday, 8:30 a.m.-8 p.m. EST.
Written by a customer while visiting frigidaire.ca
Customer Rating
4
Very nice
on January 21, 2025
Posted by: Bradley F
Looks fantastic alongside the rest of the Gallery collection. Love that this isn’t a “smart” appliance, just a nice one with good features. Easy to install and set up. Very efficient use of space, feels the same size as my previous model that was 25% larger. I do wish the freezer compartment came with the same sort of handle as the doors for consistency and to match my stove and dishwasher. Water and ice features work well. If the fridge starts beeping after you plug it in, it’s waiting for you to interact with the settings panel on the inside. The tape that kept everything together during shipping was a bit of a pain to remove, however.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
5
So Far So Good
on January 23, 2025
Posted by: Peterman99
purchased this fridge approximately a month ago. it does the job as described, but i do wish i had more freezer space.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
4
Nice and spacious fridge, but comes with lots of noise!
on January 23, 2025
Posted by: Abdullah
We had a Whirlpool before this fridge and I can confidently say this Frigidaire fridge is way more spacious and logical to use. The fridge has bright lights and also has a lot of convenience. We really like the attention to detail - for example, each door has a small tray at the bottom where you can hide medicine, or other out-of-reach and out-of-mind things. Water and ice maker are wonderful and really quick. Water is cold and clean. Only negative thing about this fridge is the noise it makes time to time, it sounds like a UFO sometimes, but I believe that is expected as the fridge came with a label mentioning that the sound is normal.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Great features love the fact everything is inside like water dispenser lot of space
on January 26, 2025
Posted by: Trentview
Have had the fridge almost a month extremely happy with it
Quiet loads of room
Easy access to water and the filter
Quiet loads of room
Easy access to water and the filter
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Best fridge at this price level
on January 26, 2025
Posted by: Quin
We have other brands (junk) and other models from Frigidaire. This one has everything you need. The big thing is that the shelves are sturdy and do not bend like every other fridge.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
5
So far so good
on January 27, 2025
Posted by: Kate95
Have had this for a few weeks & working good so far.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
3
Meh
on January 27, 2025
Posted by: Emmegi
I bought the fridge a month ago, it does look very nice, but functionality wise is not the best. The 2 doors are small so you kind of always end up opening both anyways. The shelfs don't have many levels options, so to have a taller space you end up having a very shallow useless one. Same goes for the doors shelf, there's really only one way to set them in order to be able to use all of them. The drawers don't come out a lot so it's hard to reach items at the back. The freezer is not organized efficiently, lot of space waste. Overall not bad, but not the greatest for people who actually use the fridge a lot.
No, I would not recommend this to a friend.
Response from frigidaire.caBy Jaycee, Online Outreach Specialist, January 28, 2025
Thank you so much for taking the time to share your feedback with us. I’m really sorry to hear that the fridge hasn’t fully met your expectations in terms of functionality. I can understand how the limitations you mentioned with the shelves, drawers, and freezer organization can be frustrating, especially if you rely on the fridge for everyday use.
We truly appreciate your insights as they help us improve. If there’s anything we can do to assist further or if you need help with anything specific, please don’t hesitate to contact us. You can reach our customer service team via Live Chat or by calling 1-800-265-8352 (Monday–Friday, 8:30 a.m.–8:00 p.m. EST). Thanks again for your valuable feedback, and we’re here to help if there’s anything we can do for you!
Best regards,
Juan
We truly appreciate your insights as they help us improve. If there’s anything we can do to assist further or if you need help with anything specific, please don’t hesitate to contact us. You can reach our customer service team via Live Chat or by calling 1-800-265-8352 (Monday–Friday, 8:30 a.m.–8:00 p.m. EST). Thanks again for your valuable feedback, and we’re here to help if there’s anything we can do for you!
Best regards,
Juan
Written by a customer while visiting frigidaire.ca