Customer reviews from frigidaire.com
Frigidaire - Gallery 20.0 Cu. Ft. French Door Standard-Depth Refrigerator with Internal Water Dispenser - Smudge Proof Stainless Steel
Average customer rating
4.7
(1,119 Reviews)
Rating breakdown 1,119 reviews
5 Stars
847
4 Stars
244
3 Stars
18
2 Stars
1
1 Star
9
Customer Reviews for Frigidaire - Gallery 20.0 Cu. Ft. French Door Standard-Depth Refrigerator with Internal Water Dispenser - Smudge Proof Stainless Steel
Customer Rating
4
Perfect size
on November 30, 2025
Posted by: weesy1
[This review was collected as part of a promotion.] I do love the size of the fridge for our space. I do wish the shelves were not all one solid shelf and a couple were individual so could remove or one could slide back as cannot fit tall items. Also, the ice drawer could be a little smaller to make more room in freezer..
Written by a customer while visiting frigidaire.com
Customer Rating
5
Nice
on November 30, 2025
Posted by: JSMy
[This review was collected as part of a promotion.] I recently purchased this model as my 30 year old frig started tripping my breaker. So far so good. I needed a frig to fit my small space. The frig is deep and has more space than I thought it would have. They did not have this one on the floor to look at. I love that the water filter takes so much out of the water. I do wish it didn’t take so long to fill a pitcher since the door has to be open. With that being said its output is in line with other brands. I hope this frig will last for many years. I do have it plugged into a surge protector. I like that the sides are in a gray and not stainless. It is very easy to wipe.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great use of space and easy access to water filter and water unit inside door
on December 2, 2025
Posted by: Hollycow
[This review was collected as part of a promotion.] I've only had the fridge for two weeks, but it is well organized and efficient like a placement of the freezer. And icemaker if this last 15 years, I'll be happy.
Response from frigidaire.comBy John, Online Outreach Specialist, December 2, 2025
Hello, Hollycow. Thank you for sharing your feedback! We’re glad to hear that your new Frigidaire refrigerator has been well organized and efficient for you so far, and that you’re enjoying the freezer placement and icemaker. We hope it continues to serve you well for many years to come.
If you have any questions or ever need assistance, please don’t hesitate to reach out via Live Chat at www.frigidaire.com or by calling 1-800-374-4432, Monday–Friday, 8:30 a.m.–8 p.m. EST. We’re always here to help.
If you have any questions or ever need assistance, please don’t hesitate to reach out via Live Chat at www.frigidaire.com or by calling 1-800-374-4432, Monday–Friday, 8:30 a.m.–8 p.m. EST. We’re always here to help.
Written by a customer while visiting frigidaire.com
Customer Rating
4
on December 6, 2025
Posted by: Izombi
[This review was collected as part of a promotion.] The fridge is nice and spacious. Shelf configuration is a little limited for our purposes. And ice tray in freezer takes up a lot of room. The fridge and freezer perform well, can be a little noisy at times.
Written by a customer while visiting frigidaire.com
Customer Rating
5
on December 6, 2025
Posted by: stevegr
[This review was collected as part of a promotion.] I wish the cold water dispenser was colder
Response from frigidaire.comBy Reed, Online Outreach Specialist, December 9, 2025
ChatGPT said:
Thank you for your feedback! We understand wanting colder water from the dispenser and appreciate you sharing your experience. If you need any assistance or have any questions, feel free to contact us via live chat by visiting our website at Frigidaire.com, or call us at 1-800-374-4432, Monday - Friday, 8:30am – 8pm ET, and Saturday 9am – 6pm ET. - Reed
Thank you for your feedback! We understand wanting colder water from the dispenser and appreciate you sharing your experience. If you need any assistance or have any questions, feel free to contact us via live chat by visiting our website at Frigidaire.com, or call us at 1-800-374-4432, Monday - Friday, 8:30am – 8pm ET, and Saturday 9am – 6pm ET. - Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Nice Fridge Overall
on December 6, 2025
Posted by: hwc98
[This review was collected as part of a promotion.] It is a nice fridge overall. However, if we can increase the height between the shelves would make the fridge more versatile as many bottles can be stand upright.
Response from frigidaire.comBy Angel, Online Outreach Specialists, December 8, 2025
Hi, hwc98! Thanks for sharing your thoughts on your refrigerator. We’re pleased to know it’s working well for you overall, and we appreciate your suggestion about increasing shelf height for taller bottles. Input like yours is valuable as we continue improving our designs. If you need further assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday–Friday, 8:30 AM–8 PM EST, and we will dive right in. –Angel
Written by a customer while visiting frigidaire.com
Customer Rating
5
Tall, bright, and accessible
on December 8, 2025
Posted by: Mpetticoat
[This review was collected as part of a promotion.] I like that it is taller than our previous appliance, had great lighting, that the doors open all the way and having the freezer on the bottom. I wish the drawers opened farther, but the good outweighs the bad.
Written by a customer while visiting frigidaire.com