Customer reviews from frigidaire.com
Frigidaire - Gallery 20.0 Cu. Ft. French Door Standard-Depth Refrigerator with Internal Water Dispenser - Smudge Proof Stainless Steel
Average customer rating
4.7
(1,120 Reviews)
Rating breakdown 1,120 reviews
5 Stars
848
4 Stars
244
3 Stars
18
2 Stars
1
1 Star
9
Customer Reviews for Frigidaire - Gallery 20.0 Cu. Ft. French Door Standard-Depth Refrigerator with Internal Water Dispenser - Smudge Proof Stainless Steel
Customer Rating
5
Filters
on November 21, 2025
Posted by: JazziJoyce
[This review was collected as part of a promotion.] I found filter accessories inside the crisper. Did not know how to install. How can I get specific directions for this model.
Response from frigidaire.comBy Chris, Online Outreach Specialist, November 21, 2025
Thanks for letting us know! Those filter parts in the crisper can definitely be confusing if the instructions aren't obvious. If you can share your model number, we’ll get you the exact directions you need right away. Please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
-Christian
Best Regards
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
so far so good
on November 21, 2025
Posted by: Sanjay G
[This review was collected as part of a promotion.] Quality refrigerator. This is my first Frigidaire brand appliance. Selected this brand after my LG worked for almost 20 years.
Response from frigidaire.comBy John, Online Outreach Specialist, November 21, 2025
Hello, Sanjay G. Thank you for sharing your feedback with us! We’re delighted to hear that you’re enjoying your new refrigerator and that your first experience with a Frigidaire appliance has been a positive one. Choosing our brand after owning an appliance for nearly 20 years is a wonderful compliment, and we truly appreciate your trust.
If you ever need assistance or have any questions about your new unit, please don’t hesitate to reach out to us via Live Chat at www.frigidaire.com or by phone at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. It would be our pleasure to assist you.
Thank you again for choosing Frigidaire!
-John
If you ever need assistance or have any questions about your new unit, please don’t hesitate to reach out to us via Live Chat at www.frigidaire.com or by phone at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. It would be our pleasure to assist you.
Thank you again for choosing Frigidaire!
-John
Written by a customer while visiting frigidaire.com
Customer Rating
5
on November 22, 2025
Posted by: Fastwater
[This review was collected as part of a promotion.] I’m giving 5 stars because I thought I was not going to like the water dispenser being on the inside of the fridge. But this water dispenser fills a 12 ounce cup in a few seconds, my last fridge took about 45 to 60 seconds . Also you get plenty of ice in the draw.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, November 25, 2025
Hi there. We’re so glad to hear that you’re enjoying your new refrigerator! It’s great that the water dispenser is fast and convenient, and that the ice supply meets your needs. Thank you for sharing your experience and for choosing Frigidaire! For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Looks and runs great
on November 22, 2025
Posted by: Moyns
[This review was collected as part of a promotion.] Very happy with our French door frig. Well built and runs great.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Small But Mighty
on November 22, 2025
Posted by: Gigis2wise
[This review was collected as part of a promotion.] I love this refrigerator! I have a very small kitchen and wanted a refrigerator to match my stove. Now I can see what’s in my freezer. I am short and looking back into my refrigerator was always a challenge. What’s best about this refrigerator is the filtered water system, inside which I prefer and not outside…and the awesome ice maker. Perfect size ice for drinks.
Written by a customer while visiting frigidaire.com
Customer Rating
5
on November 24, 2025
Posted by: Domo87
[This review was collected as part of a promotion.] Excellent refrigerator. Great on space and design, has the appeal and fits lovely in my kitchen. Didn’t know what I was missing until this fridge came along! Great investment!
Response from frigidaire.comBy Chris, Online Outreach Specialist, November 24, 2025
Thank you for sharing your experience! We’re thrilled to hear that your new refrigerator fits beautifully in your kitchen and offers the space and design you were looking for. It’s wonderful to know it’s making such a positive difference—a great investment indeed!
We appreciate your feedback and hope you continue enjoying your fridge! Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
-Christian
We appreciate your feedback and hope you continue enjoying your fridge! Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
New Water/Ice Filter
on November 24, 2025
Posted by: CMD17
[This review was collected as part of a promotion.] Easy installation and a great feature of this fridge! I can really taste the difference in both the filtered water and ice cubes. The 2-pack is very useful as well!
Response from frigidaire.comBy Chris, Online Outreach Specialist, November 24, 2025
Thank you for sharing your feedback! We’re glad to hear that installation was easy and that you’re enjoying the difference in taste from the filtered water and ice cubes. It’s great to know the 2-pack has been useful as well.
We appreciate your review and hope you continue to enjoy your fridge! Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
-Christian
We appreciate your review and hope you continue to enjoy your fridge! Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
4
on November 24, 2025
Posted by: Ant2neen
[This review was collected as part of a promotion.] Not a bad fridge considering it’s a smaller 20 CF total
The depth is a bit smaller when compared to other brands which worked out perfectly for us since we were limited on space and the doors and freezer when fully open don’t stick out as much as competitors do. Overall happy with the fridge, time will tell on reliability
The depth is a bit smaller when compared to other brands which worked out perfectly for us since we were limited on space and the doors and freezer when fully open don’t stick out as much as competitors do. Overall happy with the fridge, time will tell on reliability
Response from frigidaire.comBy Reed, Online Outreach Specialist, November 26, 2025
Hi Ant2neen! Thank you for sharing your feedback! We’re glad to hear that the size and design of your 20 CF fridge are working well for your space and that you’re happy with the overall experience so far. For any questions, concerns, or support regarding your appliance, you can always reach out via live chat at Frigidaire.com or call 1‑800‑374‑4432 (Monday–Friday, 8:30 am–8 pm ET, and Saturday 9 am–6 pm ET). - Reed
Written by a customer while visiting frigidaire.com