Customer reviews from frigidaire.com
Frigidaire - Gallery 20.0 Cu. Ft. French Door Standard-Depth Refrigerator with Internal Water Dispenser - Smudge Proof Stainless Steel
Average customer rating
4.7
(1,120 Reviews)
Rating breakdown 1,120 reviews
5 Stars
848
4 Stars
244
3 Stars
18
2 Stars
1
1 Star
9
Customer Reviews for Frigidaire - Gallery 20.0 Cu. Ft. French Door Standard-Depth Refrigerator with Internal Water Dispenser - Smudge Proof Stainless Steel
Customer Rating
5
on November 14, 2025
Posted by: lois828
[This review was collected as part of a promotion.] I love this refirgerator, exaclty what I was looking for. Runs nice and quiet,
Response from frigidaire.comBy Ruth, Online Outreach Specialist, November 17, 2025
Hi there. Thank you for your feedback! We’re thrilled to hear that your new refrigerator is exactly what you were looking for and that it runs quietly. We hope you continue to enjoy it! For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
4
Overall, good fridge for the smaller space I have to fill
on November 14, 2025
Posted by: Kboit
[This review was collected as part of a promotion.] The fridge has got great space. I love the fact that it has water on the inside and ice down below. It does make some weird internal noises, but unless you’re paying attention, I don’t normally hear it. Overall good for the space that I need and nice that when you open up both doors you can fit very wide items in.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, November 17, 2025
Hi there! Thank you so much for sharing your experience with us. We’re happy to hear that the spacious design is working well for your needs, and that the interior water dispenser and lower ice drawer are features you’re enjoying. Being able to open both doors and easily fit wider items is something many customers appreciate, and we’re glad it’s been helpful for you as well.
We understand that some internal noises can be a bit surprising at first. Many modern refrigerators have sounds that come from normal operation—such as the compressor, airflow systems, or ice production—but they often fade into the background unless you’re listening closely. Still, your feedback is valuable, and we appreciate you taking the time to mention it.
If you ever notice the noises becoming unusually loud or changing in a way that concerns you, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
We understand that some internal noises can be a bit surprising at first. Many modern refrigerators have sounds that come from normal operation—such as the compressor, airflow systems, or ice production—but they often fade into the background unless you’re listening closely. Still, your feedback is valuable, and we appreciate you taking the time to mention it.
If you ever notice the noises becoming unusually loud or changing in a way that concerns you, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
New fridge
on November 16, 2025
Posted by: Doug Mass
[This review was collected as part of a promotion.] Easy to install and set up. Looks great too:)
Written by a customer while visiting frigidaire.com
Customer Rating
4
First time Frigidaire owner
on November 18, 2025
Posted by: PMT Fridge
[This review was collected as part of a promotion.] Just the name alone says quality, very happy with the style, size and appearance. My only issues are with the molded in shelf spacers in the fridge section, not enough choice in shelf adjustability. Then I would have to question the low quality of the storage bins (cheap plastic).
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great fridge for small space
on November 19, 2025
Posted by: Vespy
[This review was collected as part of a promotion.] This double-door, bottom-freezer fridge is perfect for small spaces while still offering surprisingly roomy storage. The slim, stainless-steel-look design gives it a modern feel, and the magnetic doors are a great bonus for families who love displaying notes and photos. It keeps everything organized, runs quietly, and holds way more than you’d expect. A great choice for anyone needing compact size without sacrificing capacity
Response from frigidaire.comBy Rox, Online Outreach Specialist, November 20, 2025
Hello, Vespy! Thank you for sharing your feedback! We’re thrilled to hear that your new Frigidaire double-door, bottom-freezer fridge is the perfect fit for your space while still offering roomy storage. It’s wonderful that the sleek design, magnetic doors, quiet operation, and organization features are making a difference in your kitchen. We’re so glad it’s exceeding expectations! If you ever need assistance, you can connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
-Rox
-Rox
Written by a customer while visiting frigidaire.com
Customer Rating
4
Very good so far, with small flaws
on November 19, 2025
Posted by: thatEguy
[This review was collected as part of a promotion.] We purchased this refrigerator for use in a kitchen with limited space. So far, it's been very good. The ice maker, water dispenser, glass shelving, freezer, all have worked GREAT during the 1 year we have owned it.
There are some quirks, flaws and limitations.
1. After a power outage, the unit will beep periodically. You must touch the controls inside to stop the beep. This is arguably a good thing, as it encourages you to check on your food.
2. The water dispenser is kind of slow.
3. After a few months, the little hinged flap on the left door lost some of its lubricant or something, and it doesn't always snap into the fully opened position when you open the left door, so you may have to push it fully open before you close the door. Otherwise it will impact the right door and you may not be able to close the left door.
There are some quirks, flaws and limitations.
1. After a power outage, the unit will beep periodically. You must touch the controls inside to stop the beep. This is arguably a good thing, as it encourages you to check on your food.
2. The water dispenser is kind of slow.
3. After a few months, the little hinged flap on the left door lost some of its lubricant or something, and it doesn't always snap into the fully opened position when you open the left door, so you may have to push it fully open before you close the door. Otherwise it will impact the right door and you may not be able to close the left door.
Besides these few things, we really like the fridge so far!
Response from frigidaire.comBy Reed, Online Outreach Specialist, November 21, 2025
Hi thatEguy, we’re glad to hear that your refrigerator has been performing well overall and that you’re enjoying features like the ice maker, water dispenser, glass shelving, and freezer. We appreciate you sharing the quirks you’ve noticed, such as the post–power outage beep, slower water flow, and the hinged flap issue, as this feedback helps us improve our products. If you ever need troubleshooting tips, guidance on adjustments, or assistance with your unit, our team is available through Live Chat at Frigidaire.com or by calling 1-800-374-4432, Monday–Friday from 8:30am to 8pm ET and Saturday from 9am to 6pm ET. We’re happy to help ensure your fridge continues to work great. - Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
So roomy
on November 20, 2025
Posted by: Patty Jackson
[This review was collected as part of a promotion.] Love our new fridge! It is very roomy. Only downside is the top two shelves..very close together..makes it difficult to store things there as I can't reach my hand in. We need the extra room between the bottom and middle shelf so we can put a carton of milk in. Otherwise, we love it. The ice maker is amazing!
Response from frigidaire.comBy John, Online Outreach Specialist, November 20, 2025
Hi, Patty Jackson.
Thank you for sharing your feedback with us! We’re so glad to hear that you’re loving your new fridge and finding it spacious and convenient for your home. It’s great to know the ice maker is a hit as well!
We appreciate you pointing out the challenge with the top shelves. Your experience is important to us, and feedback like this helps us continue improving our designs. Shelf spacing can definitely make a difference in day-to-day use, and we understand how important it is to have room for items like milk cartons.
Should you require any assistance, please do not hesitate to contact us via Live Chat at www.frigidaire.com or by phone at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. It would be our pleasure to assist you. Thank you once again for your support. -John
Thank you for sharing your feedback with us! We’re so glad to hear that you’re loving your new fridge and finding it spacious and convenient for your home. It’s great to know the ice maker is a hit as well!
We appreciate you pointing out the challenge with the top shelves. Your experience is important to us, and feedback like this helps us continue improving our designs. Shelf spacing can definitely make a difference in day-to-day use, and we understand how important it is to have room for items like milk cartons.
Should you require any assistance, please do not hesitate to contact us via Live Chat at www.frigidaire.com or by phone at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. It would be our pleasure to assist you. Thank you once again for your support. -John
Written by a customer while visiting frigidaire.com
Customer Rating
5
on November 20, 2025
Posted by: my3doorbeautysilverador1
[This review was collected as part of a promotion.] I absolutely love this refrigerator. It is beautiful. the handles on the doors are so easy and very easy to operate. the space inside is awesome and so easy to keep clean,
Response from frigidaire.comBy Sam, Online Outreach Specialist, November 21, 2025
Dear Valued Customer!
Thank you for sharing your feedback on your Frigidaire Gallery 20 Cu. Ft. Standard-Depth French Door Refrigerator (model GRFN2023AF)! We’re delighted to hear that you love the design, ease of use, and spacious interior. We hope your new refrigerator continues to make your kitchen experience enjoyable! If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432 Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. ~Sam
Thank you for sharing your feedback on your Frigidaire Gallery 20 Cu. Ft. Standard-Depth French Door Refrigerator (model GRFN2023AF)! We’re delighted to hear that you love the design, ease of use, and spacious interior. We hope your new refrigerator continues to make your kitchen experience enjoyable! If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432 Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. ~Sam
Written by a customer while visiting frigidaire.com