Customer reviews from frigidaire.com
Frigidaire - Gallery 20.0 Cu. Ft. French Door Standard-Depth Refrigerator with Internal Water Dispenser - Smudge Proof Stainless Steel
Average customer rating
4.7
(1,122 Reviews)
Rating breakdown 1,122 reviews
5 Stars
850
4 Stars
244
3 Stars
18
2 Stars
1
1 Star
9
Customer Reviews for Frigidaire - Gallery 20.0 Cu. Ft. French Door Standard-Depth Refrigerator with Internal Water Dispenser - Smudge Proof Stainless Steel
Customer Rating
5
A perfect choice
on November 3, 2025
Posted by: Soozun
[This review was collected as part of a promotion.] We live in an old house with a small kitchen. And only one limited size space for the refrigerator to go. The new task was to find the right size fridge and offer some modern touches. This fills the bill, and them some. In fact I prefer the ice maker in the freezer and water dispenser inside the fridge.
Response from frigidaire.comBy Chris, Online Outreach Specialist, November 4, 2025
Thank you for sharing your experience! We’re delighted to hear your new refrigerator fits perfectly in your kitchen and offers the modern features you were looking for. It’s great to know you’re enjoying the ice maker and interior water dispenser—we appreciate you choosing Frigidaire! Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
-Christian
Best Regards
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
Good fridge
on November 4, 2025
Posted by: Beberoni
[This review was collected as part of a promotion.] It took a couple days for the temperature inside to get to where I set it but it stays there now.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Nice Fridge
on November 5, 2025
Posted by: LGC55
[This review was collected as part of a promotion.] This refrigerator fits our needs perfectly. This model is extremely quiet and gets the job done. Hopefully it lasts longer than our previous fridge.
Response from frigidaire.comBy Sam, Online Outreach Specialist, November 5, 2025
Hello LGC55!
Thank you for sharing your feedback on your Frigidaire Gallery 20 Cu. Ft. Standard-Depth French Door Refrigerator, model GRFN2023AF! We're thrilled to hear that it fits your needs perfectly and operates quietly while keeping everything fresh. We truly appreciate your trust in Frigidaire and hope it serves you well for many years to come!
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432 Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. ~Sam
Thank you for sharing your feedback on your Frigidaire Gallery 20 Cu. Ft. Standard-Depth French Door Refrigerator, model GRFN2023AF! We're thrilled to hear that it fits your needs perfectly and operates quietly while keeping everything fresh. We truly appreciate your trust in Frigidaire and hope it serves you well for many years to come!
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432 Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. ~Sam
Written by a customer while visiting frigidaire.com
Customer Rating
5
New fridge
on November 5, 2025
Posted by: Smalls2zx2
[This review was collected as part of a promotion.] Really y like the look and convenience of the French doors.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Solid, well built, and so quiet compared to the Whirlpool refrigerator that this one replaced
on November 5, 2025
Posted by: TonyMro
[This review was collected as part of a promotion.] I am impressed with how solid the doors on this refrigerator are compared to other stainless steel refrigerator. When closed, the doors form a tight seal, something that was lacking in other brand’s French door refrigerator. And this refrigerator is very quiet compared to others.
My only complaints are that the two glass shelves run the entire width of the refrigerator and can’t be configured to different heights on each half of the refrigerator interior, and the LED indicators on the control panel are too dim to be viewed without sticking your head in the refrigerator and shading the panel from the interior lighting.
I’m looking forward to many years of trouble-free service from this refrigerator.
Written by a customer while visiting frigidaire.com
Customer Rating
1
Frigidaire Refrigerator - Excellent Product
on November 6, 2025
Posted by: Veg69
[This review was collected as part of a promotion.] Refrigerator has worked great since day one. The ice maker makes plenty of ice, we can barely keep up with it. Would recommend this model highly!
Response from frigidaire.comBy Patrick, Online Outreach Specialist, November 7, 2025
Hi there! Thank you so much for taking the time to share your experience! We’re delighted to hear that your refrigerator has been working great and that your ice maker is keeping you well supplied. It’s wonderful to know your appliance is performing just as you’d hoped.
We did notice your review was marked with a 1-star rating, and since your comments sound so positive, we wanted to check in—if your experience has been a good one, we’d truly appreciate it if you could update your rating to reflect that. Honest feedback like yours helps other customers and means a lot to our team.
Thank you again for choosing Frigidaire and for being part of our family—we’re so glad your refrigerator is serving you well! - Patrick
We did notice your review was marked with a 1-star rating, and since your comments sound so positive, we wanted to check in—if your experience has been a good one, we’d truly appreciate it if you could update your rating to reflect that. Honest feedback like yours helps other customers and means a lot to our team.
Thank you again for choosing Frigidaire and for being part of our family—we’re so glad your refrigerator is serving you well! - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
4
Great design for small space
on November 7, 2025
Posted by: Ginger Spice
[This review was collected as part of a promotion.] The refrigerator, while on small side, has well laid out design for maximum storage. Only con is extremely slow water flow from dispenser. This means your refrigerator door is open longer than usual in the process.
Response from frigidaire.comBy Reed, Online Outreach Specialist, November 10, 2025
Hi there, we’re glad to hear you appreciate the thoughtful design and storage layout of your refrigerator! We understand your concern about the slow water flow from the dispenser. For assistance or troubleshooting, please reach out via Live Chat at Frigidaire.com or call 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. ET, and Saturday, 9:00 a.m.–6:00 p.m. ET. Our team will be happy to help.
— Reed
— Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Perfect Compact French Door Fridge
on November 7, 2025
Posted by: Khatar
[This review was collected as part of a promotion.] Love this new fridge! I was worried it was going to be difficult to find a French door fridge with built in filtered water and an ice maker within 33" wide until I found this. Ingenious internal filtered water dispenser, adjustable shelves and various crisper drawers. Everything is accessible easily, even in the freezer which has a slide out compartment. It's a bit noisy but not a big deal because the overall quality and performance of the fridge is top notch along with my other Frigidaire appliances I already have.
Written by a customer while visiting frigidaire.com