Customer reviews from frigidaire.com
Frigidaire - Gallery 20.0 Cu. Ft. French Door Standard-Depth Refrigerator with Internal Water Dispenser - Smudge Proof Stainless Steel
Average customer rating
4.7
(1,122 Reviews)
Rating breakdown 1,122 reviews
5 Stars
850
4 Stars
244
3 Stars
18
2 Stars
1
1 Star
9
Customer Reviews for Frigidaire - Gallery 20.0 Cu. Ft. French Door Standard-Depth Refrigerator with Internal Water Dispenser - Smudge Proof Stainless Steel
Customer Rating
5
Loving our new Fridge
on October 30, 2025
Posted by: Raehorse
[This review was collected as part of a promotion.] We are enjoying the style of French Door Refrigerator, especially love the water inside the door. The size of the ice cubes are great too.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, November 3, 2025
Hi there! Thank you for sharing your experience with your Frigidaire French Door Refrigerator! We’re thrilled to hear that you’re enjoying the style, the convenient water dispenser inside the door, and the ice cube size. It’s wonderful to know that your refrigerator is enhancing your daily routine.
We truly appreciate your support and are delighted that your appliance is meeting your needs! If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
We truly appreciate your support and are delighted that your appliance is meeting your needs! If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
My Review for 20 Cu. Ft. Standard-Depth French Door Refrigerator
on November 1, 2025
Posted by: PATNCT
[This review was collected as part of a promotion.] This is the refrigerator is state of the art as for today's standard, with a temp control setting in side the refrigerator, compare to my last model this one far better than a Whirlpool, my refrigerator lasted 6 years, my last model didn't maintain the temperature it was alway go to a freeze setting to a warm, I was always setting the temp. It was time to change brands Frigidaire is the right one to purchase.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Perfect Fit in our Kitchen
on November 1, 2025
Posted by: PSJohnnyMac
[This review was collected as part of a promotion.] We are very pleased with our new Fridge - quiet and efficient
Response from frigidaire.comBy Christian, Online Outreach Specialist, November 3, 2025
Thank you for sharing your feedback! We’re so glad your new fridge is quiet, efficient, and meeting your expectations. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
-Christian
Best Regards
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
3
A few improvements would be great!!!
on November 1, 2025
Posted by: Ger2015
[This review was collected as part of a promotion.] Issue 1: The wide drawer. It only pulls out maybe halfway. It's a pain trying to see and access what's in the back of the drawer.
Issue 2: Shelf placement. There needs to be more places molded into the sides of the fridge so you can have a wider choice for shelf placement.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, November 3, 2025
Hi there! Thank you for taking the time to share your experience with your Frigidaire refrigerator. We appreciate your detailed feedback regarding the wide drawer and shelf placement. We understand how important ease of access and flexible storage options are, and we regret that these design aspects have caused frustration.
Your input is valuable and will be shared with our product team as we continue to evaluate ways to improve functionality and user experience in future models. If you need further assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Your input is valuable and will be shared with our product team as we continue to evaluate ways to improve functionality and user experience in future models. If you need further assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great fridge
on November 1, 2025
Posted by: Annvoll
[This review was collected as part of a promotion.] Well made fridge. It’s my second Frigidaire and the brand does not disappoint. I needed a smaller fridge this time for a smaller space and kitchen. Fits perfectly and looks beautiful. Plenty of space for 1-2 people.
Response from frigidaire.comBy Christian, Online Outreach Specialist, November 3, 2025
Thank you for your thoughtful review! We’re so glad to hear your new Frigidaire fits perfectly in your space and meets your needs. It’s great to know you’re a returning customer and still loving the brand! Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
-Christian
Best Regards
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
Good for now but tbd
on November 2, 2025
Posted by: Zoons21
[This review was collected as part of a promotion.] Decent fridge for the price. A little loud when compressor is running. Will see how long it lasts but 5 stars for now.
Response from frigidaire.comBy Maico, Online Outreach Specialist, November 4, 2025
Thank you for sharing your feedback, Zoons21! We’re glad to hear that you’re pleased with your new refrigerator and its value. It’s normal for the compressor to make some noise while running, and we’re happy to hear it hasn’t affected your overall experience so far.
If you have any additional suggestions, comments, or concerns, please connect with us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We’re available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you again for your feedback, and we hope you continue to enjoy your Frigidaire refrigerator! - Maico
If you have any additional suggestions, comments, or concerns, please connect with us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We’re available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you again for your feedback, and we hope you continue to enjoy your Frigidaire refrigerator! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
on November 3, 2025
Posted by: Les33
[This review was collected as part of a promotion.] I love it. The refrigerator is so nice and bright shelves are well made. The doors are a great weight and feel substantial. My only complaint is the freezer is. Very tiny and the ice contain could be smaller like maybe half the size. But that’s just me. I don’t use that much ice. I would need to have a party for that to be useful.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Not to big, Not to small
on November 3, 2025
Posted by: Sparky2020
[This review was collected as part of a promotion.] Bought the unit to fit in a small space.it fit's great. Has a nice set of bins.and movable shelves. also it's nice to be able to adjust refrig and freezer separately
Written by a customer while visiting frigidaire.com