Customer reviews from frigidaire.com
Frigidaire - Gallery 20.0 Cu. Ft. French Door Standard-Depth Refrigerator with Internal Water Dispenser - Smudge Proof Stainless Steel
Average customer rating
4.7
(1,122 Reviews)
Rating breakdown 1,122 reviews
5 Stars
850
4 Stars
244
3 Stars
18
2 Stars
1
1 Star
9
Customer Reviews for Frigidaire - Gallery 20.0 Cu. Ft. French Door Standard-Depth Refrigerator with Internal Water Dispenser - Smudge Proof Stainless Steel
Customer Rating
5
Great
on October 25, 2025
Posted by: Stred
[This review was collected as part of a promotion.] Perfect
Written by a customer while visiting frigidaire.com
Customer Rating
4
well made, but.....
on October 26, 2025
Posted by: BipJT
Was purchased due to this being the best reviewed for the limited space I have. The exterior smudge proof steel is just that-no fingerprints,smudges,etc; solid handles; nice that freezer handle "built into door rather than a regular handle; Interior- "good"- shelves and door shelves are solidly made; water dispenser a nice addition w/filer easy to get to and replace when needed; is well lit; setting adjustments easy to see and read; well lighted; ice maker works well and makes smaller cubes than my previous fridge;
Interior "not so good"- has narrow plastic pull out drawer across bottom of refrig that only pulls out 1/2 way and hard to reach items in the back, also handle for this drawer is VERY flimsy- not enough support across underneath-I expect that it will break off before too long; Frigidaire could have done without this drawer so there could be more shelf space in refrigerator as spacing between shelves is limited; on doors there could be better design of shelf spacing available-in order to put a 1 or 2 ltr bottle of soda on bottom door shelf you have to entirely remove middle door shelf; freezer design ok but top freezer shelf is half taken up by ice tray, and the other side has no front wall so you cannot pile much on that shelf; the bottom freezer shelf has a narrow slot across width for 2 small pizza boxes,etc., which takes away space that could have been better used.
All in all this is well made, but, due to interior design is best suited for a small family that does not need a lot of refrigerator/freezer space.
Interior "not so good"- has narrow plastic pull out drawer across bottom of refrig that only pulls out 1/2 way and hard to reach items in the back, also handle for this drawer is VERY flimsy- not enough support across underneath-I expect that it will break off before too long; Frigidaire could have done without this drawer so there could be more shelf space in refrigerator as spacing between shelves is limited; on doors there could be better design of shelf spacing available-in order to put a 1 or 2 ltr bottle of soda on bottom door shelf you have to entirely remove middle door shelf; freezer design ok but top freezer shelf is half taken up by ice tray, and the other side has no front wall so you cannot pile much on that shelf; the bottom freezer shelf has a narrow slot across width for 2 small pizza boxes,etc., which takes away space that could have been better used.
All in all this is well made, but, due to interior design is best suited for a small family that does not need a lot of refrigerator/freezer space.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Dennis Mccarrell
on October 28, 2025
Posted by: Dennis 7245
[This review was collected as part of a promotion.] Works well very quiet dishes are awesome.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Frigidaire Fridge
on October 28, 2025
Posted by: Lraygary
[This review was collected as part of a promotion.] Works well but one of the stainless colored handles on the bottom pullout drawer where we keep cheese is very loose like was not put together correctly. Probably will pull apart or off. Probably need new drawer.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Depth
on October 28, 2025
Posted by: De54
[This review was collected as part of a promotion.] Couldn't find the same size replacement. Frigidaire had the best dimensions. Not deep enough so I lost a little room. After using it for a week, it works better than I thought. I would recommend.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Refrigerator
on October 28, 2025
Posted by: Frig57
[This review was collected as part of a promotion.] Love my Frigidaire appliances!
Written by a customer while visiting frigidaire.com
Customer Rating
5
New Frigidaire
on October 28, 2025
Posted by: chillywilly27
[This review was collected as part of a promotion.] The new fridge came today and boy are we excited. The internal water dispenser and ice maker are handy while leaving the outside looking sleek. We are very pleased with our purchase.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Frigidaire
on October 30, 2025
Posted by: Fadyy
[This review was collected as part of a promotion.] I like the fridge, the quality of it is good and pretty roomy for needs
Response from frigidaire.comBy Sam, Online Outreach Specialist, October 31, 2025
Hello Fadyy!
Thank you for sharing your feedback! We’re glad to hear that you’re enjoying your Frigidaire Gallery 20 Cu. Ft. Standard-Depth French Door Refrigerator, model GRFN2023AF, and that it’s meeting your needs with quality and ample space. We appreciate your review!
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432 Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. ~Sam
Thank you for sharing your feedback! We’re glad to hear that you’re enjoying your Frigidaire Gallery 20 Cu. Ft. Standard-Depth French Door Refrigerator, model GRFN2023AF, and that it’s meeting your needs with quality and ample space. We appreciate your review!
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432 Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. ~Sam
Written by a customer while visiting frigidaire.com