Customer reviews from frigidaire.com
Frigidaire - Gallery 20.0 Cu. Ft. French Door Standard-Depth Refrigerator with Internal Water Dispenser - Smudge Proof Stainless Steel
Average customer rating
4.7
(1,122 Reviews)
Rating breakdown 1,122 reviews
5 Stars
850
4 Stars
244
3 Stars
18
2 Stars
1
1 Star
9
Customer Reviews for Frigidaire - Gallery 20.0 Cu. Ft. French Door Standard-Depth Refrigerator with Internal Water Dispenser - Smudge Proof Stainless Steel
Customer Rating
5
Great Appliance
on October 22, 2025
Posted by: Dale13
[This review was collected as part of a promotion.] We really the features. The sliding shelves are well designd. We are enjoying the freezer and ice maker. It Lia also very quiet.
Response from frigidaire.comBy Maria, Online Outreach Specialist, October 23, 2025
We’re so happy to hear that you’re enjoying your new refrigerator and its features! It’s great to know that the sliding shelves are meeting your expectations and that you’re pleased with the performance of the freezer and ice maker. We’re also glad to hear that your unit runs quietly — we know how important that is for comfort in your home.
If you ever need assistance, have questions about your appliance’s features, or would like tips on getting the best performance from your unit, we’d be more than happy to help. You can reach us through Live Chat at Frigidaire.com or by calling 1-800-374-4432, Monday through Friday, 8:30 AM to 8:00 PM EST. – Maria
If you ever need assistance, have questions about your appliance’s features, or would like tips on getting the best performance from your unit, we’d be more than happy to help. You can reach us through Live Chat at Frigidaire.com or by calling 1-800-374-4432, Monday through Friday, 8:30 AM to 8:00 PM EST. – Maria
Written by a customer while visiting frigidaire.com
Customer Rating
4
Nice Fridge, Weak documentation
on October 22, 2025
Posted by: dav5023
[This review was collected as part of a promotion.] Nice improvement to our small kitchen, we like the design and usability. Hard copy manual is pretty useless, and visits to website cumbersome at best- in fact was unable to register product. Still unable to determine if the ice maker as well as water dispenser are filtered by the on board water filter- implication is no, and apparently the water dispenser is not chilled- odd. Two weak points in design.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, October 24, 2025
Hi there! Thank you for sharing your feedback — we’re so glad to hear that your new Frigidaire refrigerator has been a nice improvement to your kitchen and that you’re enjoying its design and usability. We truly appreciate your thoughtful comments about the manual, registration process, and water and ice features.
We’re sorry to hear that registering your product online was difficult and that the manual didn’t provide the clarity you needed. Your feedback helps us identify where we can make the experience easier and more informative for our customers.
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
We’re sorry to hear that registering your product online was difficult and that the manual didn’t provide the clarity you needed. Your feedback helps us identify where we can make the experience easier and more informative for our customers.
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
A fridge that fridges
on October 22, 2025
Posted by: mg78
[This review was collected as part of a promotion.] Got this recently and so far it is doing great at its main function - which is to keep things cold. Small annoyance - you set the temperature, but you can't see what the current temperature is. Not that it is that important. It is cool.
Response from frigidaire.comBy Reed, Online Outreach Specialist, October 24, 2025
Hi mg78, we’re happy to hear that your new French door refrigerator is keeping everything perfectly cold! We appreciate your feedback about the temperature display — it’s a helpful observation we’ll be sure to share with our team. For any questions or further assistance, you can reach out to us by live chat through our website at Frigidaire.com or by phone at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. - Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
on October 22, 2025
Posted by: Kulinarykat
Nice looking fridge. Had trouble with water valve at delivery. Store came out and replaced the valve at no charge. As it should be, since I was inconvenienced having to wait at home twice for delivery than the repair. It was one of the few refrigerators that had nice features and fit my small kitchen space. My home is older 50’s house with a tiny kitchen.
Response from frigidaire.comBy Lauren, Online Outreach Specialist, November 20, 2025
Good day! ,
Welcome to the Frigidaire/Electrolux family! Thank you for your 5-star review! We’re glad to hear that you’re enjoying your new refrigerator and that its features and size are a great fit for your smaller kitchen space. We appreciate your patience during the initial water valve issue, and we’re happy the store was able to resolve it for you. Your feedback means a lot, and we’re glad this model is working well in your home.
If you have questions, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432 Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist.
Best Regards,
Lauren
Digital Care | Online Outreach Specialist
Welcome to the Frigidaire/Electrolux family! Thank you for your 5-star review! We’re glad to hear that you’re enjoying your new refrigerator and that its features and size are a great fit for your smaller kitchen space. We appreciate your patience during the initial water valve issue, and we’re happy the store was able to resolve it for you. Your feedback means a lot, and we’re glad this model is working well in your home.
If you have questions, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432 Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist.
Best Regards,
Lauren
Digital Care | Online Outreach Specialist
Written by a customer while visiting frigidaire.com
Customer Rating
1
New Fridge
on October 23, 2025
Posted by: CoachL
[This review was collected as part of a promotion.] We love our new Fridgidaire refridgerator. It is stylish. It was very easy to install and set up, and runs quietly and efficiently. The icemaker also works steadily and quickly to keep up, even during a recent dinner party. We couldn't be any happier.
Response from frigidaire.comBy Maico, Online Outreach Specialist, October 24, 2025
Hello CoachL, thank you so much for sharing your experience! We’re thrilled to hear that you love your new Frigidaire refrigerator and that it’s stylish, easy to set up, quiet, and efficient. It’s great to know that the icemaker kept up even during your recent dinner party. What a relief!
If there’s anything we can do to improve your ratings, please don’t hesitate to let us know. You may also edit or delete your review if you wish. For any additional suggestions, comments, or concerns, feel free to reach out to us via Live Chat on our website or through our Customer Support team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you again, and we hope you enjoy your Frigidaire for many years to come! - Maico
If there’s anything we can do to improve your ratings, please don’t hesitate to let us know. You may also edit or delete your review if you wish. For any additional suggestions, comments, or concerns, feel free to reach out to us via Live Chat on our website or through our Customer Support team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you again, and we hope you enjoy your Frigidaire for many years to come! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Perfect for small kitchens
on October 25, 2025
Posted by: KCSI
[This review was collected as part of a promotion.] This fridge has plenty of room on the inside, even though outside dimensions are smaller than other refrigerators. Adjustable shelving, interior water dispenser and plentiful ice container are great features.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Fridge!
on October 25, 2025
Posted by: Miabearth
[This review was collected as part of a promotion.] Highly recommended!! This fridge is great, large and spacious. Great for a family because of all of the room.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Nice Fridge
on October 25, 2025
Posted by: Terri Dog Mom
[This review was collected as part of a promotion.] We are liking the French doors though it takes time getting used to them. This fridge is a tad noisier than our Whirlpool but overall we like it so far.
Written by a customer while visiting frigidaire.com