Customer reviews from frigidaire.com
Frigidaire - Gallery 20.0 Cu. Ft. French Door Standard-Depth Refrigerator with Internal Water Dispenser - Smudge Proof Stainless Steel
Average customer rating
4.7
(1,124 Reviews)
Rating breakdown 1,124 reviews
5 Stars
852
4 Stars
244
3 Stars
18
2 Stars
1
1 Star
9
Customer Reviews for Frigidaire - Gallery 20.0 Cu. Ft. French Door Standard-Depth Refrigerator with Internal Water Dispenser - Smudge Proof Stainless Steel
Customer Rating
4
Would have been 5 if...
on September 27, 2025
Posted by: McMacMo
[This review was collected as part of a promotion.] I would have given this fridge 5 stars if the user's manual had better info. For instance there is no list of those items like filters that are not listed, so it's hard to check if you have everything you should. Also I still cannot figure out how the shelves can be moved around.
Videos on YouTube and even the website only show a different type of shelf getting moved around.
Videos on YouTube and even the website only show a different type of shelf getting moved around.
Definitely smaller than I imagined, but on the plus side works beautifully and you learn to adapt. Happy with my purchase.
Written by a customer while visiting frigidaire.com
Customer Rating
5
on September 28, 2025
Posted by: Head cook Pam
[This review was collected as part of a promotion.] Love the French door design. The door closure works smoothly. The unit seems to have more functional storage than my previous single door fridge over freezer that fit in the same size space. Everything is easily visible in the center eye level shelves. I like the bottom cheese drawer as it holds many items that are laid out in a single layer verses my previous dairy drawer, which was half the width and deeper where you had to search through through the drawer.
We have not yet utilized the ice maker and water dispenser features as the water supply line will be installed this week.
We have not yet utilized the ice maker and water dispenser features as the water supply line will be installed this week.
Written by a customer while visiting frigidaire.com
Customer Rating
3
Generally Good
on September 28, 2025
Posted by: Ming1954
[This review was collected as part of a promotion.] We needed to put our new refrigerator in a tight spot and this one seemed to be the best fit. Love the bottom freezer. Disappointed with the internal water dispenser. No where was it disclosed that there is no internal water cooling reservoir, which means it only dispenses tap water that has been filtered. An external dispenser would have been better so you don’t have to have the door open to fill your glass. The controls are relatively easy to access and use. Good lighting and shelving. Good ice maker, too. Generally a good refrigerator.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, September 29, 2025
Thank you for sharing your detailed feedback, Ming1954! We’re happy to hear that the bottom freezer, lighting, shelving, and ice maker are working well for you. We understand your disappointment regarding the internal water dispenser and the lack of a cooling reservoir—it’s important for us to know where we can improve transparency about features. Your comments will be shared with our product team. If you have any questions or need assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Perfect Fridge
on September 28, 2025
Posted by: Eankerson
[This review was collected as part of a promotion.] We had to replace our Whirlpool fridge and decided to go with a Frigidaire this time. We made the right choice. We require a smaller sized fridge because of our space and this is small enough to fit the space while the inside is very spacious w/ large drawers for produce. The freezer is a little small but workable. Overall, we are very happy with this fridge.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, September 30, 2025
Hi, Eankerson! Thank you so much for sharing your positive experience with your new Frigidaire fridge! We’re delighted to hear that it fits perfectly in your space while still offering plenty of room inside, especially those large produce drawers. We appreciate you choosing Frigidaire, and we’re glad it’s meeting your needs so well. If you ever have questions or need assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Solid Value for the Price
on September 28, 2025
Posted by: Savvvy
[This review was collected as part of a promotion.] Great fridge! Love the French doors and roomy freezer. Runs quiet, keeps food fresh, and looks nice in the kitchen. Solid choice for the price.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, September 30, 2025
We’re so glad to hear you’re enjoying your French Door refrigerator! It’s wonderful to know the design, storage, and performance are a great fit for your kitchen. Thank you for choosing Frigidaire! If you will need assistance in the future, please don’t hesitate to reach out. You can reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Perfect for what we needed
on September 29, 2025
Posted by: Marleigh25
[This review was collected as part of a promotion.] When we moved into out house 16 yrs ago, it had a very large refrigerator. The cooling system stopped working. We thought it would be a good move to buy new vs fix the old one. I saw the French door style & loved it. It makes sense. Freezer on the bottom since the fridge is used more ! Perfect size for 2 people. The only minor complaint is the flimsiness of the drawer handles besides that, it's all good !
Response from frigidaire.comBy Reed, Online Outreach Specialist, October 1, 2025
Thank you for sharing your experience! It’s wonderful to hear how your new French door refrigerator has been a great fit—especially with the bottom freezer for everyday convenience and the perfect size for two people. We appreciate your feedback about the drawer handles and will share it with our team. Other than that, we’re glad everything is working well for you. If you need any assistance or have any questions, feel free to contact us via live chat by visiting our website at Frigidaire.com, or call us at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8 p.m. EST. – Reed
Written by a customer while visiting frigidaire.com
Customer Rating
4
on September 29, 2025
Posted by: FinFred
[This review was collected as part of a promotion.] I wish one shelf would be a half shelf to support taller items.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great fridge!
on September 30, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] Just installed this week and so far, so good. Water dispenser inside works great and love the look with our other appliances!
Written by a customer while visiting frigidaire.com