Customer reviews from frigidaire.com
Frigidaire - Gallery 20.0 Cu. Ft. French Door Standard-Depth Refrigerator with Internal Water Dispenser - Smudge Proof Stainless Steel
Average customer rating
4.7
(1,124 Reviews)
Rating breakdown 1,124 reviews
5 Stars
852
4 Stars
244
3 Stars
18
2 Stars
1
1 Star
9
Customer Reviews for Frigidaire - Gallery 20.0 Cu. Ft. French Door Standard-Depth Refrigerator with Internal Water Dispenser - Smudge Proof Stainless Steel
Customer Rating
5
New refrigerator—woohoo
on September 25, 2025
Posted by: Sabonnah
[This review was collected as part of a promotion.] Love the refrigerator and the water dispenser inside the refrigerator. The freezer is a bit small but then we could only go 31” wide. It’s beautiful and I’m sooo glad we purchased it.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Nice fridge, small freezer due to huge ice bin.
on September 25, 2025
Posted by: Spinnerofwool
[This review was collected as part of a promotion.] The fridge looks very nice. It took all of the 48 hours for the temperature to stabilize. We ended up unplugging it for 20 minutes after the first 24 hours, since it still wasn’t cooling properly. We bought several thermometers to place in different locations in the fridge/freezer. Freezer was fine from the start.
Also placing the shelves for most efficient use was a challenge, but are happy with the way we have it now. The door buckets keep nice and cool too, so no problem with having the milk there. The ice maker and bin take up a huge amount of space, so there is less freezer space than in my previous 20 cu fridge.
We are very happy with the French doors and having the freezer on the bottom. The fridge I also runs very quietly.
Also placing the shelves for most efficient use was a challenge, but are happy with the way we have it now. The door buckets keep nice and cool too, so no problem with having the milk there. The ice maker and bin take up a huge amount of space, so there is less freezer space than in my previous 20 cu fridge.
We are very happy with the French doors and having the freezer on the bottom. The fridge I also runs very quietly.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, September 29, 2025
Thank you for sharing your thorough experience with your new fridge! We’re glad to hear that the freezer has been working well and that you’re enjoying the French doors and quiet operation. We appreciate your patience during the temperature stabilization period and understand the challenges of adjusting shelf placement for optimal use. Your feedback about the ice maker taking up freezer space is noted and will be shared with our product team. If you have any questions or need assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love the ease of my new fridge!
on September 25, 2025
Posted by: GinnyP
[This review was collected as part of a promotion.] I disliked our old fridge (not a Frigidaire) because the freezer on top took up too much space and the shelving area was sometimes inaccessible for my senior citizen husband and I. We even resorted to kneeling on the floor to reach some items. Our new French door refrigerator is ideal for storing, reaching items and freezing. Plus, it fits beautifully under our cupboards. A super purchase!!
Response from frigidaire.comBy Maico, Online Outreach Specialist, September 29, 2025
Thank you for sharing your experience with your new French door refrigerator, GinnyP! We’re so glad to hear that it’s making a big difference in accessibility and convenience for you and your husband. It’s wonderful that it fits perfectly in your kitchen and meets your storage needs so well. We appreciate your trust in Frigidaire and are happy you’re enjoying your super purchase! If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support team by dialing 1-800-374-4432. We’re available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
on September 26, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] We have had the 20 Cu Ft Gallery 3-door refridgerator for 1 week now. It replaced a 29 year old single door GE profile fridge with a top freezer that had started to leak in back. So far, we are extremely pleased with the performance and how quiet it is. The internal water delivery and purification system is a nice upgrade, so we no longer are using our Brita. Also the internal air and crisper filters mean we no longer need baking soda in the fridge. Both of these enhancements mean more room for storage. Solid product.
Response from frigidaire.comBy Maria, Online Outreach Specialist, September 29, 2025
We’re delighted to hear that you’re enjoying your new refrigerator, Mike! It’s wonderful to know that the transition from your previous fridge has been seamless and that the performance, quiet operation, and thoughtful features are meeting your expectations. We’re especially pleased that the internal water delivery and purification system, as well as the air and crisper filters, are providing added convenience and extra storage space. Your feedback about these enhancements is greatly appreciated, and we’re thrilled to hear that the appliance is helping make your kitchen experience even better. If you ever have questions, want tips on using the features to their fullest, or need assistance in the future, we encourage you to reach out to us directly. You can connect with one of our representatives through the Live Chat feature at Frigidaire.com or by calling 1-800-374-4432, Monday through Friday, 8:30 AM to 8:00 PM EST. Our team is always happy to provide support and ensure your appliance continues to deliver the performance and convenience you expect. – Maria
Response from frigidaire.comBy Rox, Online Outreach Specialist, September 29, 2025
Hi, Mike! Thank you for sharing your detailed feedback! We’re delighted to hear your new Frigidaire Gallery refrigerator has been such a great upgrade, offering quiet performance, convenient filtration systems, and more storage space. It’s wonderful to know these features are making a difference in your home. If you ever need assistance, please connect with us via live chat at www.frigidaire.com, or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we’ll be happy to help. -Rox
Written by a customer while visiting frigidaire.com
Customer Rating
5
So Nice!
on September 26, 2025
Posted by: AM127
[This review was collected as part of a promotion.] I have a small kitchen but a big family, we have been using the same refrigerator that came with our house over 10 years ago (also a Frigidaire) I was tired of reaching in the bottom and also had a broke drawer and shelf. It was time for an upgrade. I am so happy with my purchase. It is so nice with the ice maker and the water dispenser inside the appliance so a cleaner look on the outside. It fits perfect in our smaller kitchen but give us plenty of room.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, September 29, 2025
Thank you so much for sharing your story! We’re thrilled to hear your new Frigidaire refrigerator is a perfect fit for your kitchen and family needs. The inside ice maker and water dispenser really do make for a sleek look, and it’s great to know it’s giving you plenty of room without taking up extra space. If you ever need any help or have questions, please don't hesitate to call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Spacious with the best ice maker!
on September 26, 2025
Posted by: Sashanunu
[This review was collected as part of a promotion.] We were very limited in our model selection by the space in our kitchen and were concerned with sufficient storage. However, he interior of the refrigerator is spacious with excellent lighting. The freezer makes a lot of small cubed ice which is great for our household. The only limitation of the freezer is that its difficult to store frozen pizza due to the design of the space.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, September 29, 2025
Thank you for your detailed feedback! We’re glad to hear the interior space and lighting are working well for your kitchen, and that you’re enjoying the small cubed ice from the freezer. We appreciate your comments about the freezer’s design and the storage limitations for certain items like frozen pizza—your insights help us improve our products. If you have any questions or need assistance, please don't hesitate to call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Written by a customer while visiting frigidaire.com
Customer Rating
5
I’ve only owned my new refrigerator for two weeks…
on September 26, 2025
Posted by: MGRFL
[This review was collected as part of a promotion.] But so far, so good! It’s hard to find a French door refrigerator with the height restriction I have in my kitchen but this one fits perfectly. And of course, I am very pleased that most of this model is made in the USA. Thank you and keep up the good work in and for America.
Response from frigidaire.comBy Rox, Online Outreach Specialist, September 29, 2025
Hello, MGRFL! We’re so glad to hear your new Frigidaire French door refrigerator is a perfect fit for your kitchen and that you’re pleased with its design and quality. Thank you for recognizing our commitment to making products here in the USA—it means a lot! If you ever need assistance, please connect with us via live chat at [www.frigidaire.com], or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we’ll be happy to help. -Rox
Written by a customer while visiting frigidaire.com
Customer Rating
5
Refrigerator
on September 26, 2025
Posted by: normanstar
[This review was collected as part of a promotion.] We purchased Frigidaire refrigerator and are very pleased with it. Even though it is a bit smaller than our prior frig it seems so spacious dur to how it is designed. Also the icemaker makes ice at a rapid speed.
Response from frigidaire.comBy Reed, Online Outreach Specialist, September 29, 2025
Thank you for sharing your feedback! We’re glad to hear that you’re pleased with your Frigidaire refrigerator and that its design makes it feel spacious, as well as the fast ice production from the icemaker. For any questions or further assistance, you can reach out to us via live chat at Frigidaire.com or by phone at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST, and we’ll be happy to help. – Reed
Written by a customer while visiting frigidaire.com