Customer reviews from frigidaire.com
Frigidaire - Gallery 20.0 Cu. Ft. French Door Standard-Depth Refrigerator with Internal Water Dispenser - Smudge Proof Stainless Steel
Average customer rating
4.7
(1,124 Reviews)
Rating breakdown 1,124 reviews
5 Stars
852
4 Stars
244
3 Stars
18
2 Stars
1
1 Star
9
Customer Reviews for Frigidaire - Gallery 20.0 Cu. Ft. French Door Standard-Depth Refrigerator with Internal Water Dispenser - Smudge Proof Stainless Steel
Customer Rating
4
on September 15, 2025
Posted by: CharliePop
[This review was collected as part of a promotion.] Love the new French door refrigerator. So glad they finally made one for small spaces.
Love the inside filtered water and that the freezer is on the bottom.
The ice cubes are smaller and is one of my favorite features. Love Frigidaire appliances,
Love the inside filtered water and that the freezer is on the bottom.
The ice cubes are smaller and is one of my favorite features. Love Frigidaire appliances,
Response from frigidaire.comBy Patrick, Online Outreach Specialist, September 17, 2025
Thank you for your wonderful feedback, Charlie! We’re thrilled to hear you love your new French door refrigerator designed for small spaces, especially the filtered water and bottom freezer. Those smaller ice cubes are definitely a fan favorite! We’re grateful for your love of Frigidaire appliances. If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
A Refrigerator that will fit through the kitchen door of a house built in the 1920's
on September 16, 2025
Posted by: Evets67
[This review was collected as part of a promotion.] If you can't find a refrigerator that will fit through non-standard sized doors, this is the product / model for you. The refrigerator is spacious on the inside even though it is smaller in size. The ice maker produces a mad amount of ice too which isn't the case with many freezers that I have had in the past.
Response from frigidaire.comBy Maria, Online Outreach Specialist, September 17, 2025
Thank you for sharing your experience with us! We’re so glad to hear that your new refrigerator has been the perfect fit for your space, especially with those non-standard sized doors. It’s wonderful to know that even with its smaller footprint, the interior design provides the spacious storage you need. We’re also delighted that the ice maker is exceeding your expectations—having plenty of ice on hand is always a plus! If you ever have any questions about your refrigerator or would like tips for getting the most out of its features, our Customer Care team will be happy to assist you. You can connect with us through Live Chat at Frigidaire.com or give us a call at 1-800-374-4432. Our representatives are available Monday through Friday from 8:30 AM to 8:00 PM EST. We truly appreciate you choosing Frigidaire and are thrilled to know this model is serving your household so well. — Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
French doors small space refrigerator
on September 16, 2025
Posted by: AddyT
[This review was collected as part of a promotion.] Have had this unit for about a week. We are very happy with it. It fits a small kitchen well and the stainless steal makes it look so elegant.
Response from frigidaire.comBy Maico, Online Outreach Specialist, September 18, 2025
Thank you so much for sharing your feedback, AddyT! We’re delighted to hear that your new unit fits perfectly in your kitchen and that you love the elegant stainless steel finish. If you have any additional suggestions, comments, or concerns, please don’t hesitate to reach out via Live Chat on our website or by calling our Customer Support team at 1-800-374-4432. We’re available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thanks again, and enjoy your new appliance! – Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Such Easy Access!!
on September 17, 2025
Posted by: Standingtall100
[This review was collected as part of a promotion.] How smart is this design! When you open the French doors you have clear access to everything and the pull out Freezer draw is designed to do the same. I don't miss my top freezer fridge. Now I stand not bend to reach into the fridge. The crisper and pull out draw provide easy access to their content. The freezer draw is laid out in such a way that everything is easy reach in and pick up. All this has been a benefit to me as I had a recent accident which required that I have cervical vertebrae fusion. Loving my new fridge!
Response from frigidaire.comBy Maria, Online Outreach Specialist, September 18, 2025
Thank you for taking the time to share your thoughtful feedback. We’re so happy to hear that you’re loving your new refrigerator and that the French door design and pull-out freezer drawer have made such a positive difference for you. It’s wonderful to know that the layout and easy accessibility of the crisper, pull-out drawer, and freezer have been especially helpful during your recovery. At Frigidaire, we strive to create appliances that not only look beautiful but also provide practical solutions that fit into everyday life, and it’s rewarding to know this design has been so beneficial for you. If you ever need additional assistance, have questions about your refrigerator’s features, or would like tips for maximizing its functionality, our Customer Care team will be happy to help. Please don’t hesitate to connect with us through Live Chat at Frigidaire.com or by calling 1-800-374-4432, Monday–Friday, 8:30 AM–8:00 PM EST. Thank you again for choosing Frigidaire. We’re honored to be part of your home and are so glad that your new refrigerator is bringing both comfort and convenience into your daily routine. – Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
on September 18, 2025
Posted by: mb2316
[This review was collected as part of a promotion.] Excellent so far. I have not had it very long.
Response from frigidaire.comBy Maria, Online Outreach Specialist, September 19, 2025
Thank you for sharing your feedback! We’re happy to hear that your new refrigerator has been working well so far and that you’re off to a positive start with it. Even though you haven’t had it for very long, it’s great to know that your early experience has been excellent. We’re confident that, with proper care, your appliance will continue to provide reliable performance for years to come. If you ever have questions, would like tips on getting the most out of its features, or need support at any time, our Customer Care Team is here to help. You can connect with us through Live Chat at Frigidaire.com or by calling 1-800-374-4432, Monday through Friday, 8:30 AM to 8:00 PM EST. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
Frigidaire30" wide french door refrig
on September 18, 2025
Posted by: Kafl
[This review was collected as part of a promotion.] We are pleased with our new Frigidaire refrigerator thus far - it's only been a week! It is very difficult to find a refrig to fit our tight space so if you have a small kitchen, this is THE ONE!! The icemaker started making ice immediately. We love the style of the pull out freezer, instead of a bulky handle!
Response from frigidaire.comBy Maico, Online Outreach Specialist, September 22, 2025
Thank you so much for sharing your wonderful feedback, Kafl! We’re thrilled to hear that your new Frigidaire refrigerator is already fitting perfectly in your tight kitchen space and that you’re enjoying the sleek pull-out freezer design. It’s great to know the icemaker started working right away, that's exactly what we aim for! If you have any questions, suggestions, or need assistance in the future, please don’t hesitate to reach out via Live Chat on our website or by calling our Customer Support team at 1-800-374-4432. We’re here Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you for choosing Frigidaire, and enjoy your new refrigerator! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
4
on September 18, 2025
Posted by: Lla25
Overall I really like this refrigerator. I love the bottom mount freezer- it didn’t seem very big at first but it actually holds much more than it appears it could. I’m enjoying the ice maker - it’s so efficient I only turn it on maybe one day per week. The ice cubes are a good size and taste fine. I made a point of double checking the ice because the water coming from the dispenser. has an odd smell and taste - a bit like machine oil. I filled a1/2 gallon jug at least 8-10 times before trying the water after initial setup and have tried the water again a few times since. But odd smell is still there- so haven’t re-tasted it. But, again- the ice tastes fine-even after letting it melt completely to taste it.
I’m still trying to get used to shelf spacing. This is very different from my previous 21cu ft fridge w/top mount freezer.
Also- very important- this fridge is extremely quiet which is great! The only sound it makes is when it dumps the ice, and the water as it refills the ice maker.
Oh- not as important but for folks who like to put magnets on their fridge- you can do that on this fridge. Seems like most newer ones are plastic with fake stainless finish- but magnets actually work on this one.
Overall I’m very pleased with this refrigerator.
I’m still trying to get used to shelf spacing. This is very different from my previous 21cu ft fridge w/top mount freezer.
Also- very important- this fridge is extremely quiet which is great! The only sound it makes is when it dumps the ice, and the water as it refills the ice maker.
Oh- not as important but for folks who like to put magnets on their fridge- you can do that on this fridge. Seems like most newer ones are plastic with fake stainless finish- but magnets actually work on this one.
Overall I’m very pleased with this refrigerator.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, September 22, 2025
Thank you so much for your detailed review! We're thrilled to hear that you're enjoying your new Frigidaire refrigerator, especially the efficient bottom mount freezer and quiet operation. It's also great to know that the ice maker is working well for you. We understand your concern with the water taste and smell, and we recommend trying to replace the water filter, as that can sometimes resolve this issue. If the smell persists, please don't hesitate to call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Small space refrigerator
on September 19, 2025
Posted by: Susan500
[This review was collected as part of a promotion.] Mostly love the refrigerator. Would prefer the water dispenser on the outside of the door and would like a smaller ice container in the freezer to allow for more storage space in the freezer.
Written by a customer while visiting frigidaire.com