Customer reviews from frigidaire.com
Frigidaire - Gallery 20.0 Cu. Ft. French Door Standard-Depth Refrigerator with Internal Water Dispenser - Smudge Proof Stainless Steel
Average customer rating
4.7
(1,124 Reviews)
Rating breakdown 1,124 reviews
5 Stars
852
4 Stars
244
3 Stars
18
2 Stars
1
1 Star
9
Customer Reviews for Frigidaire - Gallery 20.0 Cu. Ft. French Door Standard-Depth Refrigerator with Internal Water Dispenser - Smudge Proof Stainless Steel
Customer Rating
4
on August 25, 2025
Posted by: Chris82656
[This review was collected as part of a promotion.] I like this refrigerator for the most part but I don’t like how small the bottom drawer in the refrigerator part is.The filter uses up the space that could be used for a bigger drawer
Written by a customer while visiting frigidaire.com
Customer Rating
4
Little Room for Improvement
on August 25, 2025
Posted by: Barry2025
[This review was collected as part of a promotion.] The refrigerator meets expectations and is pretty much exactly what we wanted. We didn't realize how small it was going to be but we've been able to accommodate our needs while fitting into the existing kitchen space. Freezer door is a little awkward to operate and it can be difficult to get to everywhere in the small freezer as the drawer design takes up valuable space. The ice bucket is large, possibly too large as it also takes valuable freezer space, as well. Overall, the refrigerator is working well and we are satisfied with our purchase.
Response from frigidaire.comBy Maico, Online Outreach Specialist, August 27, 2025
Thank you for your thoughtful feedback, Barry2025! We’re glad to hear that your new Frigidaire refrigerator is meeting your expectations and fitting well into your kitchen space. We understand your concerns about the freezer layout and appreciate you sharing those insights — feedback like yours helps us continue to improve our designs. It’s great to know that overall the unit is working well for you, and we're happy you're satisfied with your purchase. If you ever have questions or need assistance, we're always here to help!
Feel free to reach out via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thanks again for choosing Frigidaire, and have a great rest of your day! - Maico
Feel free to reach out via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thanks again for choosing Frigidaire, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
on August 25, 2025
Posted by: Waterberry
[This review was collected as part of a promotion.] The refrigerator is a good size with plenty of room inside. Also the water and ice maker are very handy.
It is about good value
It is about good value
Response from frigidaire.comBy Patrick, Online Outreach Specialist, August 27, 2025
Thank you for your feedback! We're happy to hear you're enjoying the spacious design and the convenience of the water and ice maker. It's great to know you feel it's a good value—we appreciate you choosing Frigidaire!
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
4
Beautiful
on August 26, 2025
Posted by: Sweaty721
[This review was collected as part of a promotion.] i’ve only had my Frigidaire for two weeks and so far it’s beautiful initially I was afraid because it was hot to touch but after reading instructions, I found that that was process. Is leak and stylish and it leaves no fingerprints. So far so good. I hope it lasts for a long time.
Written by a customer while visiting frigidaire.com
Customer Rating
5
on August 26, 2025
Posted by: Caki1
[This review was collected as part of a promotion.] So far this refrigerator has worked well.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, August 29, 2025
Thank you for sharing your experience with your Frigidaire refrigerator. We’re happy to hear it’s been working well for you so far!
If you ever need any assistance or have questions about your appliance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
If you ever need any assistance or have questions about your appliance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Refrigerator freezer
on August 27, 2025
Posted by: Nancy Clancy
[This review was collected as part of a promotion.] So far so good I’ve only had it for a week, but I like it a lot,, it’s nice to have the water inside the door and the icemaker. The delivery people were wonderful. They were in and out quickly got everything set up very happy.
Response from frigidaire.comBy Maria, Online Outreach Specialist, August 28, 2025
We’re so happy to hear that you’re enjoying your new refrigerator and that the features like the interior water dispenser and icemaker are working well for you! It’s also great to know your delivery experience went smoothly and left you very happy—that’s exactly what we love to hear.
If you ever have any questions or need assistance as you continue using your appliance, please don’t hesitate to reach out. You can send us a direct message, connect through Live Chat at Frigidaire.com, or call us at 1-800-374-4432 (Monday–Friday, 8:30 a.m.–8:00 p.m. EST). We’re here to help whenever you need us. – Maria
If you ever have any questions or need assistance as you continue using your appliance, please don’t hesitate to reach out. You can send us a direct message, connect through Live Chat at Frigidaire.com, or call us at 1-800-374-4432 (Monday–Friday, 8:30 a.m.–8:00 p.m. EST). We’re here to help whenever you need us. – Maria
Written by a customer while visiting frigidaire.com
Customer Rating
1
Ice maker drips water while making ice
on August 27, 2025
Posted by: tmelo
[This review was collected as part of a promotion.] Bought this model back in November of 2024 and everything worked great until about 3 months ago when the ice maker started dripping water as it made the ice cubes, turning it into a big block of ice. I bought the extended warranty and after a long wait for the part to arrive, the ice maker was finally replaced but unfortunately did not make a difference as the issue persists.
Calling the store I bought it from again today, and I hope this time they WILL replace the refrigerator.
I don't want to deal with issue any longer. It was an expensive refrigerator and should work like it's supposed to.
I might've just gotten a lemon but seriously doubt it. Like I said, it was working fine until about 3 months ago. I also doubt it would be any kinks or bent water supply line as the internal water flow works just fine.
Calling the store I bought it from again today, and I hope this time they WILL replace the refrigerator.
I don't want to deal with issue any longer. It was an expensive refrigerator and should work like it's supposed to.
I might've just gotten a lemon but seriously doubt it. Like I said, it was working fine until about 3 months ago. I also doubt it would be any kinks or bent water supply line as the internal water flow works just fine.
Response from frigidaire.comBy Christian, Online Outreach Specialist, August 28, 2025
Thank you for sharing your experience, and we’re truly sorry to hear about the ongoing issues with your ice maker. It’s understandably frustrating when a high-quality appliance doesn’t perform as expected, especially after investing in an extended warranty. We appreciate your patience throughout the repair process and understand your hope for a resolution. Please know that your feedback is important, and we’re committed to working with you and the retailer to find a satisfactory solution. If there’s anything we can do to assist you directly, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
Best Regards,
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
just the right size
on August 27, 2025
Posted by: LGag
[This review was collected as part of a promotion.] just the right size. all other models were too tall to fit under out kitchen cabinets. This one fits perfectly
Response from frigidaire.comBy Christian, Online Outreach Specialist, August 28, 2025
Thank you for your review! We're so happy to hear this model is the perfect fit for your kitchen. Finding the right size can be tricky, so we're glad this one worked out just right for your space! Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
-Christian
Best Regards
-Christian
Written by a customer while visiting frigidaire.com