Customer reviews from frigidaire.com
Frigidaire - Gallery 20.0 Cu. Ft. French Door Standard-Depth Refrigerator with Internal Water Dispenser - Smudge Proof Stainless Steel
Average customer rating
4.7
(1,124 Reviews)
Rating breakdown 1,124 reviews
5 Stars
852
4 Stars
244
3 Stars
18
2 Stars
1
1 Star
9
Customer Reviews for Frigidaire - Gallery 20.0 Cu. Ft. French Door Standard-Depth Refrigerator with Internal Water Dispenser - Smudge Proof Stainless Steel
Customer Rating
4
French Door Refrigerator
on August 20, 2025
Posted by: louual
[This review was collected as part of a promotion.] like the style and look of refrigerator, my only complaint is freezer, it seems a little small.
Response from frigidaire.comBy Maria, Online Outreach Specialist, August 21, 2025
Thank you for sharing your feedback. We're glad to hear you like the style and appearance of your refrigerator. We understand your concern about the freezer size, and we appreciate your input. If you'd like to explore options or have further questions, please don't hesitate to reach out to our support team. You can connect with us through Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 am to 8:00 pm EST. We value your satisfaction and are here to assist you. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
4
on August 20, 2025
Posted by: Kriester
[This review was collected as part of a promotion.] Our old fridge stopped working and this was the model we decided to get. The ratings were very good. I’ve only had it hooked up for a week and so far we love it! The only small thing I do wish I could change is, being able to pull the freezer drawer out a little bit further.
Only gave it a four star due to only having the fridge for a week. After time we will see.
Only gave it a four star due to only having the fridge for a week. After time we will see.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love my new 30" Frigidaire!
on August 20, 2025
Posted by: Frigidaire 30 inch
[This review was collected as part of a promotion.] Great refrigerator! I had a Samsung before and the ice maker went out after a year and a half. Glad I went with a Frigidaire this time! I only wish this model came in black stainless steel like my other one. But all in all I am very happy.
Written by a customer while visiting frigidaire.com
Customer Rating
3
Refrigerator pros and cons
on August 20, 2025
Posted by: LaRoche
[This review was collected as part of a promotion.] I love that it's magnetic and it has clean lines. I do not like the way the light starts out dim then increases in intensity when you open the door. The freezer door is tough to open. I'm no weakling and I use both hands to open. The ice cubes are perfect size!
Response from frigidaire.comBy Ruth, Online Outreach Specialist, August 22, 2025
Hi there. We’re glad to hear you’re enjoying the look of your refrigerator and the ice it makes! We also appreciate your feedback about the lighting and freezer door. Your insights help us better understand our customers’ experiences, and we’ll be sure to share them with our product team. If you’d like, feel free to connect with us at Frigidaire.com via live chat or call us at 800-374-4432 (Mon–Fri, 8:30 a.m.–8:00 p.m. EST) so we can look into the freezer door concern further.
Best Regards,
Ruth
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
on August 21, 2025
Posted by: Lita 2
[This review was collected as part of a promotion.] Great fridge. All the bells and whistles at a fair price.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, August 21, 2025
Hi there. Thank you for sharing your feedback! We’re thrilled to hear that you’re enjoying your fridge and all of its features at a great value. We designed it to bring convenience and performance together, and we’re so glad it’s been a great fit for you. If you have further concerns or need assistance, feel free to connect with us via Live Chat at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
So far so good. Very nice fridge!
on August 21, 2025
Posted by: Sue19015
[This review was collected as part of a promotion.] This is a very nice refrigerator that fits into my smaller space. Even though the fridge is smaller, it still has plenty of space inside both the refrigerator and freezer. The only, very minor, note would be that when filling a water cup with ice from the water dispenser, sometimes the water tends to spit onto the shelf. Only a drop or two and it’s easy to wipe up. I bought this to replace a 30+ year-old refrigerator and so happy I chose this model.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Perfect Size
on August 21, 2025
Posted by: Cita2025
[This review was collected as part of a promotion.] The refrigerator is the perfect size for our space. It holds a lot of food and we utilize the space on the doors more. The drawbacks are the freezer door keeps sliding closed when you’re trying to put stuff in. Also the control panel is really hard to see since the fridge light is shining on it but you need the door open to change the settings.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Beautiful appliance
on August 21, 2025
Posted by: Cookie02
[This review was collected as part of a promotion.] I received my refrigerator a week ago . Initially I was concerned because the exterior of the appliance was seemingly hot to the touch.I have not brought a fridge in over 20years . My previous one was a Frigidaire as well. After a day the functions were working perfectly. I I I have only had my new refrigerator for a week and so far so good. Initially I was concerned because the exterior was hot to the touch, but after 24 hours it was cool as stated in the instructions. I love the fingerless feature because with grandchildren their fingerprints would be a challenge. I love the size and it fits perfectly in the area provided. My only complaint thus far would be the size of the freezer. It doesn’t fit all of my food that was in my old one. It’s a beautiful appliance. I think that I made a good decision purchasing another Frigidaire .
Response from frigidaire.comBy Reed, Online Outreach Specialist, August 25, 2025
We’re glad to hear that your new Frigidaire refrigerator is working well and that you’re enjoying its features and fit! For any questions or assistance, feel free to contact us via live chat at Frigidaire.com or by calling 1-800-374-4432, Monday–Friday, 8:30 a.m.–8 p.m. EST. - Reed
Written by a customer while visiting frigidaire.com