Customer reviews from frigidaire.com
Frigidaire - Gallery 20.0 Cu. Ft. French Door Standard-Depth Refrigerator with Internal Water Dispenser - Smudge Proof Stainless Steel
Average customer rating
4.7
(1,120 Reviews)
Rating breakdown 1,120 reviews
5 Stars
848
4 Stars
244
3 Stars
18
2 Stars
1
1 Star
9
Customer Reviews for Frigidaire - Gallery 20.0 Cu. Ft. French Door Standard-Depth Refrigerator with Internal Water Dispenser - Smudge Proof Stainless Steel
Customer Rating
5
Happy Camper
on July 31, 2025
Posted by: Wngn09
[This review was collected as part of a promotion.] Recent purchase replaced a refrigerator we had for 25 years. I do like the features so far. Having the water dispenser inside the refrigerator is convenient and the adjustable shelves help with different size dishes. Runs quietly and ice maker seems to function well and is reasonably quiet.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, August 1, 2025
Hi there. Thank you for choosing Frigidaire to replace your longtime refrigerator—we’re honored to be part of your kitchen now! We’re so glad to hear you’re enjoying the convenient water dispenser, flexible shelving, and quiet performance. It’s great to know the ice maker is working well for you too.
We appreciate your thoughtful feedback and hope your new fridge serves you just as reliably for many years to come!
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
We appreciate your thoughtful feedback and hope your new fridge serves you just as reliably for many years to come!
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
on July 31, 2025
Posted by: Two grandsons
[This review was collected as part of a promotion.] We had to choose a smaller model refrigerator because our kitchen is 55 years old and a larger models will not fit underneath the cabinets. Very satisfied with our new Frigidaire.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love my Fridge!
on July 31, 2025
Posted by: Geewhis
[This review was collected as part of a promotion.] I love it. Lots of room and easy to clean. No fingerprints!
Written by a customer while visiting frigidaire.com
Customer Rating
4
Amazing ice feature!
on July 31, 2025
Posted by: Khaus
[This review was collected as part of a promotion.] The ice maker and interior water filter feature are the main reason why I purchased this model. It’s less space inside than my last unit but overall very pleased with this purchase.
Written by a customer while visiting frigidaire.com
Customer Rating
5
great fridge
on July 31, 2025
Posted by: Tfav
[This review was collected as part of a promotion.] beautiful and functional. great for a condo, plenty of space and a great icemaker, super quiet
Written by a customer while visiting frigidaire.com
Customer Rating
5
One word amazing
on July 31, 2025
Posted by: Sammy2332
[This review was collected as part of a promotion.] This is the perfect size refrigerator. Big enough for me and my family. It has a wonderful sleek design. No noises, put together to last and doesn't get dirty easy. Which is nice because of my child. I have always loved Frigidaire. Will definitely keep buying their products!
Written by a customer while visiting frigidaire.com
Customer Rating
1
Garbage
on August 1, 2025
Posted by: ADCART
Garbage
There is NO SPACE in the freezer. Constant finger prints.
There is NO SPACE in the freezer. Constant finger prints.
Response from frigidaire.comBy Maico, Online Outreach Specialist, August 7, 2025
Thank you for reaching out, and I’m truly sorry to hear about your disappointment with your Frigidaire appliance, ADCART. We understand how frustrating it can be when your freezer space feels limited and the exterior constantly shows fingerprints—it’s certainly not the experience we want for our customers.
Regarding the freezer space, depending on the model, some designs prioritize fridge capacity over freezer volume, which can sometimes feel restrictive based on storage needs. We’d be happy to review your model and see if any storage tips, adjustments, or accessories (like organization bins or shelves) might help optimize the space you do have.
As for the fingerprint issue, we know how bothersome that can be, especially on stainless steel finishes. If your unit doesn’t feature our Smudge-Proof® coating, fingerprints can be more noticeable. We recommend using a soft microfiber cloth and a gentle stainless steel cleaner to maintain the surface—though we understand this doesn't eliminate the frustration.
We truly appreciate your feedback. It helps us improve future designs and better meet our customers’ needs. If there’s anything else we can assist with—product support, cleaning recommendations, or warranty questions—please don’t hesitate to reach out.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
Regarding the freezer space, depending on the model, some designs prioritize fridge capacity over freezer volume, which can sometimes feel restrictive based on storage needs. We’d be happy to review your model and see if any storage tips, adjustments, or accessories (like organization bins or shelves) might help optimize the space you do have.
As for the fingerprint issue, we know how bothersome that can be, especially on stainless steel finishes. If your unit doesn’t feature our Smudge-Proof® coating, fingerprints can be more noticeable. We recommend using a soft microfiber cloth and a gentle stainless steel cleaner to maintain the surface—though we understand this doesn't eliminate the frustration.
We truly appreciate your feedback. It helps us improve future designs and better meet our customers’ needs. If there’s anything else we can assist with—product support, cleaning recommendations, or warranty questions—please don’t hesitate to reach out.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
4
So far, so good!
on August 1, 2025
Posted by: SatDoug
[This review was collected as part of a promotion.] Our old GE died and was not worth repairing. Needed a smaller size and quick local delivery and found this Frigidaire. Easy set-up and quickly reached desired temps in fridge & freezer. Have to get used to opening the door to access the water but do appreciate the 'cleaner' front look. Also am loving the stainless used as it basically blocks all kinds of hand & finger prints...big (positive) surprise. Appreciate the filtered ice maker and easy access to all inside parts & shelves. The only thing I would wish for is that the refrigerator shelves were split to give more options in adjusting them, but this is a minor negative. Hopefully it will last as long as our old GE (14 years).
Written by a customer while visiting frigidaire.com