Customer reviews from frigidaire.com
Frigidaire - Gallery 20.0 Cu. Ft. French Door Standard-Depth Refrigerator with Internal Water Dispenser - Smudge Proof Stainless Steel
Average customer rating
4.7
(1,120 Reviews)
Rating breakdown 1,120 reviews
5 Stars
848
4 Stars
244
3 Stars
18
2 Stars
1
1 Star
9
Customer Reviews for Frigidaire - Gallery 20.0 Cu. Ft. French Door Standard-Depth Refrigerator with Internal Water Dispenser - Smudge Proof Stainless Steel
Customer Rating
5
Perfect Size
on July 14, 2025
Posted by: Marby313
[This review was collected as part of a promotion.] I love this fridge. I am replacing my 34 year KitchenAid with Frigidaire. It is truly the perfect size. I can easily see food, as compared to food being lost because fridge is so big. It helps me to keep clean. Thank You.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, July 14, 2025
Thank you for your lovely review! We're so glad to hear you're loving your 20 Cu. Ft. Standard-Depth French Door Refrigerator, especially as a replacement for a long-serving KitchenAid. It’s great to know the size and layout are helping you stay organized and keep things clean—sometimes, simpler truly is better.
Thank you for choosing Frigidaire, and we’re happy it’s the perfect fit for your home! Should you have questions or concerns, please don't hesitate to call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Thank you for choosing Frigidaire, and we’re happy it’s the perfect fit for your home! Should you have questions or concerns, please don't hesitate to call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Nice fridge!
on July 14, 2025
Posted by: Stevog
[This review was collected as part of a promotion.] Excellent quality and features! Delighted with our purchase.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, July 14, 2025
That’s awesome to hear! It sounds like you really found a great one. When a refrigerator checks all the boxes for quality and features, it makes a huge difference in everyday use. I’m glad you’re delighted with it! If you ever want to chat about how it’s been holding up or need any tips on getting the most out of it, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Frigidaire replacement
on July 14, 2025
Posted by: KayBushey
[This review was collected as part of a promotion.] We love our new frig. No more frozen food items in the back of the frig.
Response from frigidaire.comBy Reed, Online Outreach Specialist, July 16, 2025
That’s great to hear — thank you for sharing! We’re so glad you're loving your new fridge and that it's keeping your food perfectly chilled without freezing items in the back.
If you ever have any questions or need assistance, feel free to reach out via live chat at Frigidaire.com or call us at 1-800-374-4432. We’re always happy to help!
– Reed
If you ever have any questions or need assistance, feel free to reach out via live chat at Frigidaire.com or call us at 1-800-374-4432. We’re always happy to help!
– Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Fitting form
on July 15, 2025
Posted by: Reg70
[This review was collected as part of a promotion.] This product fit perfectly into the allotted space very happy.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great update
on July 16, 2025
Posted by: Chuck747
[This review was collected as part of a promotion.] This refrigerator is such an upgrade from our previous model. We have a smaller space and this maxed out the space for efficiency. The quality is so much better and the light is brighter. We are happy with this purchase.
Response from frigidaire.comBy Christian, Online Outreach Specialist, July 16, 2025
Thank you for sharing your experience! We’re thrilled to hear that this refrigerator is such a great upgrade and that it fits your space perfectly while maximizing efficiency. It’s wonderful to know you’re enjoying the improved quality and brighter lighting. We appreciate your support and hope you continue to be happy with your purchase! If you have any questions down the road, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
Best Regards,
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
4
Refrigerator Review
on July 16, 2025
Posted by: Jess0713
[This review was collected as part of a promotion.] Overall this has been a great purchase! Many pros and few cons.
I love that the water dispenser is inside of the door, instead of being on the exterior.
The only minor issue I have is the deli drawer, it does not pull out very far so it's very easy to let packs of cheese etc move to the back and be forgotten about.
Overall I am very satisfied with this purchase.
I love that the water dispenser is inside of the door, instead of being on the exterior.
The only minor issue I have is the deli drawer, it does not pull out very far so it's very easy to let packs of cheese etc move to the back and be forgotten about.
Overall I am very satisfied with this purchase.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, July 16, 2025
Hi, Jess. We’re so glad to hear you’re overall loving your refrigerator—thank you for the kind words! The internal water dispenser is a favorite for many, and we appreciate your feedback on the deli drawer. We’ll be sure to share that with our product team. Thanks for choosing Frigidaire! For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
on July 16, 2025
Posted by: TJ Wilhelm
[This review was collected as part of a promotion.] It was not easy to find a refrigerator that had water and ice and fit in my limited space. It just fit height wise. It is built solid! I had an LG refrigerator when I bought my house last year that was left here. I’ve had very bad experience with LG appliances in the past and I’m so thankful to be able to now have Frigidaire. I also love the lighting inside. It is also very nice to be able to put magnetized things on the front of the refrigerator, which has not been the case in the past.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, July 16, 2025
Thank you for taking the time to share your experience with the 20 Cu. Ft. Standard-Depth French Door Refrigerator! We’re so glad to hear it’s the perfect fit for your space and that you’re enjoying the solid build quality, interior lighting, and magnet-friendly front. It’s also great to know that you’ve made the switch to Frigidaire after your past experiences, and we’re honored to have earned your trust.
If you ever need any assistance or have questions, please don't hesitate to call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
If you ever need any assistance or have questions, please don't hesitate to call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Written by a customer while visiting frigidaire.com
Customer Rating
5
on July 16, 2025
Posted by: Tim82and83
[This review was collected as part of a promotion.] Works well, looks nice, does the job
Response from frigidaire.comBy Reed, Online Outreach Specialist, July 18, 2025
Thank you for your feedback! We're glad to hear your appliance is working well and meeting your expectations. If you have any questions or need support, feel free to reach out to us via live chat at Frigidaire.com or call us at 1-800-374-4432. We're always here to help!
- Reed
- Reed
Written by a customer while visiting frigidaire.com