Customer reviews from Victrola
Victrola Wood Metropolitan Mid Century Modern Bluetooth Record Player with 3-speed Turntable and Radio - Walnut
Average customer rating
2.7 out of 5
2.7
(7 Reviews)
Open Ratings Snapshot
Rating breakdown 7 reviews
5 Stars
3
4 Stars
0
3 Stars
0
2 Stars
0
1 Star
4
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Customer Reviews for Victrola Wood Metropolitan Mid Century Modern Bluetooth Record Player with 3-speed Turntable and Radio - Walnut
Customer Rating
5 out of 5
5
Nice record player. Looks very
on May 13, 2021
Posted by: Lance P.
Nice record player. Looks very nice. Was very pleased.
Written by a customer while visiting Victrola
Customer Rating
1 out of 5
1
Product is inoperative
on April 28, 2021
Posted by: Justin B.
Product arrived and never was able to power on. I’ve submitted two requests to Victrola for solutions and have yet to hear back. This has been a terrible experience for me thus far.
Written by a customer while visiting Victrola
Customer Rating
1 out of 5
1
Won't work out of the box
on May 15, 2021
Posted by: Anonymous
I received my player this morning and am so disappointed. After rotating the safety screw clockwise, the table turned for about two seconds. After about a half hour of attempting to get it to play a record, the table simply will not turn. I have followed all instructions, and watched several videos- I believe the player is simply defective.
Written by a customer while visiting Victrola
Customer Rating
5 out of 5
5
Amazing Product!!
on August 31, 2021
Posted by: Jim C.
The Metropolitan looks and sounds amazing! I would recommend this record player to anyone! It fits perfectly in our Mid Modern style home.
Written by a customer while visiting Victrola
Customer Rating
1 out of 5
1
You get what you pay for
on September 16, 2021
Posted by: Matthew R.
rubbing sound on the turntable and the music was distorted.
Written by a customer while visiting Victrola
Customer Rating
5 out of 5
5
Retro Sound Dreams
on May 28, 2021
Posted by: Sara J.
Gorgeous look and sound!! Could not be happier. I bought this as a birthday gift for my girlfriend and she loves it!
Written by a customer while visiting Victrola
Customer Rating
1 out of 5
1
Looks cool but performs poorly.
on April 28, 2024
Posted by: Jenny P.
I was so excited about this purchase as a gift to my husband. I also purchased a few of his favorite albums on vinyl to play upon opening it. However, this record player is too low of quality to play new records. I had no idea it would play so terribly. Old records work ok but anything from the last 10 years will just skip. I will be returning.
Response from VictrolaBy Victrola Customer ServiceMay 7, 2024
We're truly sorry to hear that your experience with the record player fell short of expectations. We're committed to ensuring your satisfaction and would love the opportunity to assist you further. Please reach out to support@victrola.com with your order details and we'll do our best to find a solution that works for you and your husband's enjoyment of your vinyl collection.
Written by a customer while visiting Victrola