Customer reviews from greenworkstools.com
Greenworks - 80 Volt 4.0Ah Power Tool Battery
Average customer rating
4.3
(152 Reviews)
Rating breakdown 152 reviews
5 Stars
112
4 Stars
11
3 Stars
6
2 Stars
6
1 Star
17
84%of customers recommend this product.
(
80 out of
95)
Customer Reviews for Greenworks - 80 Volt 4.0Ah Power Tool Battery
Posted by: BrianGreen
from Massachusetts
Gender:Male
Verified Purchase:Yes
Wonderful battery life. Lasts so much longer than the 2.0 batteries!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
ah batteries
on June 27, 2021
Posted by: cutman
from northern cal
Gender:Male
how to get excited about a battery. you open the package and their in your hand is a rectangle of considerable weight and shiney green pastic. then you breathe deeply and realize how much relief is provided in that chunk of power. you are once again relieved of gasoline madness, of a tool that won't start despite your most thoughtful prayers. you lift the battery, you slide it into your weed cutter, your blower, your whatever and you pull the trigger . instant start, right to work and you smile . thanks greenworks
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Pure garbage
on November 1, 2021
Posted by: PAM the gardener
from New hampshire
Gender:Female
This battery charged twice and will no longer hold a charge. I have emailed the company and gotten only a reference number and excuses. Do NOT buy this product.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Greenworks Customer Support, November 1, 2021
Hello,
Thank you for taking the time to leave a review. This is certainly not an experience we want you or any of our valued customers to have to go through. Please know we are working to update our customer support to ensure a faster response time for our customers. Unfortunately, this has been a struggle during our busier season. We thank you for your patience and understanding as we work to improve this experience for you.
Rest assured, your email has been located and a representative will reach out within 24 hours. Please be sure to keep an eye on your junk/spam folder just in case our reply ends up there!
Thank you for taking the time to leave a review. This is certainly not an experience we want you or any of our valued customers to have to go through. Please know we are working to update our customer support to ensure a faster response time for our customers. Unfortunately, this has been a struggle during our busier season. We thank you for your patience and understanding as we work to improve this experience for you.
Rest assured, your email has been located and a representative will reach out within 24 hours. Please be sure to keep an eye on your junk/spam folder just in case our reply ends up there!
Written by a customer while visiting greenworkstools.com
Posted by: Ckkk
from Ca
Gender:Male
Verified Purchase:Yes
Great powerful battery. I have many of these. One that was 3 years old instantly died I wish they were less expensive but at least they are great quality. I would not buy imitations.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Karen Terry
from Minnesota
Verified Purchase:Yes
I bought this battery as a spare to the one that came with my chainsaw. This one lasts longer, plus having a second one allows me to keep working with one while the other is charging. It charges fast and runs long. I probably should have expected this but didn't: it is considerably heavier than the original battery, too.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
1
No service support for the product
on May 13, 2024
Posted by: Tatat
from Boston, MA
I bought the mower with two of these batteries. After one season, the battery could not be charged any more. I had been tried to call, chart, wait for their call back. Non of these worked. They don't pick up phone call (waited for mor than an hour online twice), they put me on calling back list for several hours and live chat on over an hour. One thing worked, that was, after I had the chat where I was given my email, I had received their emails of advertisment.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, May 14, 2024
Hello Tatat,
Thank you for your review. We are so sorry to learn of this situation that has left you with a poor customer service experience. This is certainly not an experience we want you our valued customers to have to go through. Please know we are working to update our customer support to ensure a faster response time for our customers. Unfortunately, this has been a struggle during our busier Spring season.
We are happy to see our team has connected with you and they were able to assist you with this warranty claim. Our apologies for any inconveniences these delays may cause you.
Thank you for your review. We are so sorry to learn of this situation that has left you with a poor customer service experience. This is certainly not an experience we want you our valued customers to have to go through. Please know we are working to update our customer support to ensure a faster response time for our customers. Unfortunately, this has been a struggle during our busier Spring season.
We are happy to see our team has connected with you and they were able to assist you with this warranty claim. Our apologies for any inconveniences these delays may cause you.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Long lasting!
on September 9, 2024
Posted by: TacticalMickey
from Mobile, AL
Gender:Male
[This review was collected as part of a promotion.] I have a standard 80v 4.0Ah which zi thought was excellent, but this BAB727 80v4.0Ah Pro is unbelievable! Last longer even when I use turbo mode on my mower.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Battery Life
on October 5, 2024
Posted by: chris001
from Ohio
Gender:Male
[This review was collected as part of a promotion.] Bought the Blower and Trimmer and both came with the 80v batter. Both betteries only lasted one full season. Really though I would get more out of them. IMO these batteries are poor.
Pros: Convenient
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, October 7, 2024
Hello chris001.
The rate of degradation depends on how well the battery is maintained. There are different variables to consider giving an adequate answer. Greenworks takes as much pride in our battery and charger. The 80V platform batteries have been tested over 1000 charges. While we only work with the highest quality products, nothing is always perfect, but not to worry Greenworks 80V batteries carry a 4-year (homeowner) limited warranty. To help investigate and troubleshoot your battery, please contact Greenworks directly through chat on www.greenworkstools.com which will direct you to a Live agent or by phone on 1-855-345-3934 for a proper evaluation. All we ask is you have access to the battery and charger when you call in.
The rate of degradation depends on how well the battery is maintained. There are different variables to consider giving an adequate answer. Greenworks takes as much pride in our battery and charger. The 80V platform batteries have been tested over 1000 charges. While we only work with the highest quality products, nothing is always perfect, but not to worry Greenworks 80V batteries carry a 4-year (homeowner) limited warranty. To help investigate and troubleshoot your battery, please contact Greenworks directly through chat on www.greenworkstools.com which will direct you to a Live agent or by phone on 1-855-345-3934 for a proper evaluation. All we ask is you have access to the battery and charger when you call in.
Written by a customer while visiting greenworkstools.com