Customer reviews from greenworkstools.com
Greenworks - 80 Volt 4.0Ah Power Tool Battery
Average customer rating
4.3
(152 Reviews)
Rating breakdown 152 reviews
5 Stars
112
4 Stars
11
3 Stars
6
2 Stars
6
1 Star
17
84%of customers recommend this product.
(
80 out of
95)
Customer Reviews for Greenworks - 80 Volt 4.0Ah Power Tool Battery
Customer Rating
1
on November 30, 2023
Posted by: NingYang
from Cleveland
Gender:Male
Battery has issue. After two usage, it is stopped charging.
Response from greenworkstools.comBy Greenworks, December 1, 2023
Hello NingYang,
Thank you for voicing your concerns, We are sorry to hear about this experience. This is truly not an experience we want for our valued customers such as yourself. We at Greenworks like any other brand have a warranty procedure we must adhere to for warranty claims. For us to help you best we ask that you answer the questions and provide the required information. Failure to provide the requested information will result in the delay of the warranty process. If you wish to continue with a warranty claim, please provide the requested information. To reopen this warranty claim, please check your junk/spam folders for your support ticket and we would be happy to proceed in looking into these matters. The sooner we get you back up and running, the better!
Thank you for your patience and understanding.
Thank you for voicing your concerns, We are sorry to hear about this experience. This is truly not an experience we want for our valued customers such as yourself. We at Greenworks like any other brand have a warranty procedure we must adhere to for warranty claims. For us to help you best we ask that you answer the questions and provide the required information. Failure to provide the requested information will result in the delay of the warranty process. If you wish to continue with a warranty claim, please provide the requested information. To reopen this warranty claim, please check your junk/spam folders for your support ticket and we would be happy to proceed in looking into these matters. The sooner we get you back up and running, the better!
Thank you for your patience and understanding.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Excellent Battery
on March 24, 2024
Posted by: MBR1
from Oklahoma
Gender:Male
[This review was collected as part of a promotion.] I purchased the 80V 4.0Ah Battery, and intend to use it to further the time my mower can operate. It is an excellent battery at a reasonable price.
Written by a customer while visiting greenworkstools.com
Customer Rating
3
Batteries don't seem to last long!
on April 9, 2024
Posted by: TallGrassBlues
from Houston, Tx
Gender:Male
Jumped in to the electric mower, blower, weed eater game after a lifetime of gas powered. I like the equipment, it functions just fine, but after 1 year I have had two battery failures. Greenworks replaced the first battery without any hassle, still waiting on a replacement for second failure. I always store the batteries at half charge, but it hasn't seem to make any difference. I believe the circuit boards are the problem, I have tested the cells and they all seem to have the correct voltage per cell.
Response from greenworkstools.comBy Greenworks, April 11, 2024
Dear TallGrassBlues,
We appreciate you letting us know and we apologize for your experience. We are happy to hear Greenworks Success Team, were able to support you with this warranty claim in a timely manner. Greenworks is committed to making sure customers are 100% satisfied with the quality and durability of each purchase. We are sorry to hear about the experience you have encountered with this battery. The overall battery life is dependent on many factors such as where they have been stored, charged, and handled. When the battery will not be in use, we suggest storing it indoors, in a cool dry area - away from direct sunlight. Leave the charger unplugged and the battery disconnected from the charger unless it needs charging. It is recommended to store the battery with a full charge, and if it is being stored for a period where no use is expected, to check on the charge every couple of months. If you notice the charge has dropped, we advise charging the battery back up to full before returning it to its safe storage place. Following these steps will ensure you receive the most of the battery life.
We appreciate you letting us know and we apologize for your experience. We are happy to hear Greenworks Success Team, were able to support you with this warranty claim in a timely manner. Greenworks is committed to making sure customers are 100% satisfied with the quality and durability of each purchase. We are sorry to hear about the experience you have encountered with this battery. The overall battery life is dependent on many factors such as where they have been stored, charged, and handled. When the battery will not be in use, we suggest storing it indoors, in a cool dry area - away from direct sunlight. Leave the charger unplugged and the battery disconnected from the charger unless it needs charging. It is recommended to store the battery with a full charge, and if it is being stored for a period where no use is expected, to check on the charge every couple of months. If you notice the charge has dropped, we advise charging the battery back up to full before returning it to its safe storage place. Following these steps will ensure you receive the most of the battery life.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Good price and good timing offering sale price after purchase.
on April 10, 2024
Posted by: JOhn Marion
Verified Purchase:Yes
[This review was collected as part of a promotion.] Very satisfied with power of batteries
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Awesome New Smaller Size
on April 19, 2024
Posted by: DanielN
from Brockton, MA
Gender:Male
I was so excited to see this smaller size 4AH battery! It fits in my original snow blower that has a compartment that only fits the smaller batteries! It also is very easy to hold a leaf blower with one hand, unlike using other large batteries. Excellent innovation by Greenworks!
Written by a customer while visiting greenworkstools.com
Posted by: Clos
from Eastern Pa
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Much taller than my other 80v batteries but still fits.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
4
Decent Battery Life
on July 18, 2024
Posted by: Sallen112
from Mauston, WI
Gender:Male
[This review was collected as part of a promotion.] Gives a Good amount of Battery Life. Able to get a whole lawn done with two of these with dealing with a hill for a backyard.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Weak battery
on December 2, 2024
Posted by: Bagman55
from washington DC
Gender:Male
[This review was collected as part of a promotion.] I have multiple greenworks products and have been happy with each but this was a surprise dud. I got the leafblower with the 80v 2.5 ah battery and wish i had known that the expected run time was 12 - 15 minutes. The company should not be selling this battery
Pros: Powerful
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, December 4, 2024
Hello Bagman55.
Thank you for sharing your experience. We are sorry to hear that you were not completely satisfied with the run time of this battery. The run time varies depending on the tool that it is being used in but also the load acting against the unit while in use. Essentially a larger battery will work without issue, a smaller batter is a preference for a power to weight ratio story, you may experience using a heavier battery is the added weight to the unit which may not be as comfortable to handle as a smaller battery.
Hope this information helpful. If you require any additional support or have questions regarding a product, we urge you to try our Q&A section on product's page. Live Chat with us direct on our website www.greenworkstools.com. Or call us on 1-888-909-6757.
Thank you for sharing your experience. We are sorry to hear that you were not completely satisfied with the run time of this battery. The run time varies depending on the tool that it is being used in but also the load acting against the unit while in use. Essentially a larger battery will work without issue, a smaller batter is a preference for a power to weight ratio story, you may experience using a heavier battery is the added weight to the unit which may not be as comfortable to handle as a smaller battery.
Hope this information helpful. If you require any additional support or have questions regarding a product, we urge you to try our Q&A section on product's page. Live Chat with us direct on our website www.greenworkstools.com. Or call us on 1-888-909-6757.
Written by a customer while visiting greenworkstools.com