Customer Reviews for Frigidaire - 36 inches - Convertible - Under cabinet Range Hood - Stainless Steel
Customer Rating
3
Okay Range Hood
on June 27, 2026
Posted by: AWL2026
[This review was collected as part of a promotion.] The Frigidaire Under Cabinet Hood is functional, but the design could be better. The controls are simple to use and it works as advertised. There are two things which I don't like about it. First, the installation of the charcoal filter screens uses substandard parts in my opinion. There are small metal rods to hold the filters in place, and if that's all they had to do it would be fine, but they also have to hold the filters below the fan unit, which they can barely do. The fan unit itself is plastic and is not completely flat as it rotates, which causes it to rub against the filters, which adds to the noise of the unit and isn't good for the lifespan of the components. It took me many attempts to get the filters set properly so they didn't rub against the fan unit. Just another 1/8"-1/4" inch clearance inside could have solved this problem, or stronger metal cross pieces to avoid contact between the filter and the fan unit. The second issue is the overall noise of the unit. On low or medium, the noise level is acceptable. On high, the unit sounds like a jet engine taking off. Having previously owned a high quality (commercial kitchen grade) hood, this one is not nearly as good. That said, it does function to remove odors and smoke from the cooking area.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, July 1, 2026
Hi AWL2026!
Thank you for taking the time to share such detailed feedback with us. We’re glad to hear that your Frigidaire under-cabinet hood is functioning as intended and effectively helping to remove odors and smoke from your cooking area.
We also sincerely appreciate your observations regarding the filter installation design and noise levels, especially at higher settings. Feedback like yours is very valuable and will be shared with the appropriate product teams for review as we continue to improve design, performance, and user experience.
Thank you for choosing Frigidaire. If you ever need any assistance in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can.
[This review was collected as part of a promotion.] great fan and light combo
Response from frigidaire.comBy Maico, Online Outreach Specialist, April 25, 2025
Thank you for your review, Jonny Butch. We appreciate you sharing your feedback with your Frigidaire Undercabinet 36" Ventilation Hood FCVW3662AS. That sounds like a great setup! A fan and light combo is such a smart choice—it keeps the space cool and bright at the same time. Glad to hear it’s working well for you! Your comments are vital to us in improving future appliances.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website https://www.frigidaire.com/en/ or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
[This review was collected as part of a promotion.] This is a great hood system that is quiet and easy to use. However, I would prefer to have a way to lock the controls so that our special needs child is unable to change them.