Customer Reviews for Frigidaire - Gallery 36 in. Wide 6 burners 4.6 Cu. Ft Freestanding Gas Total Convection Range with Air Fry - Stainless Steel
Customer Rating
4
A good, but not perfect oven
on May 1, 2026
Posted by: Alan from Medford
[This review was collected as part of a promotion.] Only problem are the shelves. Hard to use. Often get stuck. Get some burns.
Response from frigidaire.comBy Maico, Online Outreach Specialist, May 4, 2026
Hi there, Alan from Medford! Thank you for your feedback, and I’m sorry to hear you’re having difficulty with the shelves. They should move smoothly without sticking or causing any issues during normal use. If the shelves are getting stuck or causing any discomfort, that may indicate they need to be repositioned correctly or inspected to ensure they’re installed as intended.
For safety, please avoid forcing the shelves if they are binding, and allow them to cool fully if the appliance has been in use before handling.
We’d like to help make sure everything is functioning properly for you. If the issue continues, please reach out so we can assist further with troubleshooting or service options.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
[This review was collected as part of a promotion.] I shopped around A LOT for a 36” gas range and I’m so happy I picked the Frigidaire gallery. It works so well and is definitely an upgrade compared to my 19 year old Viking. It’s hard to find an affordable 36” that is as great as this Frigidaire. I stressed so much about it so if my review can save you some stress it’s worth it.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, April 17, 2026
Thank you for sharing your experience with the 36" Gas Range with Air Fry.
We’re glad to hear that you’re so happy with your choice and that the range has been a strong upgrade from your previous appliance. It’s great to know it’s performing well and meeting your expectations, especially after the time and consideration you put into selecting the right model.
We appreciate you taking the time to share your feedback, and we’re pleased the range has helped make your decision feel worthwhile. If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best. - Jessica
[This review was collected as part of a promotion.] Love this oven. Large with lots of burners AND an air fryer mode.
Response from frigidaire.comBy Reed, Online Outreach Specialist, April 14, 2026
Hi Coloradok, thank you for sharing your experience! We’re so glad to hear that you love your oven and are enjoying the large capacity, multiple burners, and convenient air fryer mode.
We truly appreciate you taking the time to share your feedback. If you ever have any questions or need assistance, please connect with us via live chat at Frigidaire.com or call 1-800-374-4432, available Monday–Friday, 8:30 a.m. – 8:00 p.m. ET.
[This review was collected as part of a promotion.] We love the 36 inch range, user friendly and nice even flame control. Looks great as well!
Response from frigidaire.comBy Sam, Online Outreach Specialist, April 6, 2026
Hello Ag2112!
Thank you for sharing your feedback on the Frigidaire Gallery 36" Gas Range with Air Fry, model GCFG3661AF! We’re delighted to hear that you love the 36-inch size and find the range easy to use. It’s great that the even flame control is meeting your cooking needs and helping deliver consistent results. We’re also glad to know you’re enjoying its stylish look in your kitchen. We truly appreciate your feedback and are happy to have you as part of the Frigidaire family. If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you again for choosing Frigidaire! ~Sam
[This review was collected as part of a promotion.] We love the stove! I love the functionality and look of the stove. It’s stylish and effective! It brings a restaurant kitchen to your own kitchen!
Response from frigidaire.comBy Maico, Online Outreach Specialist, April 7, 2026
Hello there, Kristina McC! Thank you for sharing your feedback! We’re thrilled to hear that you love your new Frigidaire stove and that it brings both style and functionality to your kitchen. It’s wonderful to know it makes you feel like you have a restaurant-quality setup at home!
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you again, and have a wonderful rest of your day!
[This review was collected as part of a promotion.] Very impressed by the functionality and capabilities of our new stove
Response from frigidaire.comBy Maria, Online Outreach Specialist, March 23, 2026
Thank you for sharing your feedback! We’re delighted to hear that you’re impressed with the functionality and capabilities of your new stove. It’s wonderful to know it’s helping make cooking more enjoyable and convenient.
If you have any questions or need assistance, please don’t hesitate to reach out via Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. Thank you for choosing Frigidaire! – Maria
[This review was collected as part of a promotion.] This oven cooks a lot different than my old one and I have got to get used to it
Response from frigidaire.comBy Patrick, Online Outreach Specialist, March 23, 2026
Hi Tmstara!
Thank you for sharing your experience—we understand that adjusting to a new oven can take some time.
Every oven can have slightly different cooking characteristics, and it’s normal to need a little time to get used to the heat settings and timing. We’re glad you’re giving the range a chance, and we hope that as you continue using it, you’ll become more comfortable and enjoy all the features it offers.
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
[This review was collected as part of a promotion.] Looks great in our kitchen. The stove really works well. Having the air fryer inside the oven is definitely a game changer. But I do wish it had the rolling rack for the other shelving available. The one thing I didn't like was the front of the oven door has ventilation in it and when the oven is turned off, it cools the oven down (yes a great feature BUT....) and the heat comes from the top of the door and can last quite some time depending on how long you used the oven for. It also makes a humming noise while doing so. The grates are pretty sturdy but the tops of the burners are on the thinner side. Make sure you measure the length of the stove to your counter top. There will be some space in the back of the oven where you will need to fill the space up.
Response from frigidaire.comBy Maico, Online Outreach Specialist, March 18, 2026
Hi there, My3boys1970! Thank you for sharing your experience with your new Frigidaire range! We’re thrilled to hear that it looks great in your kitchen and that features like the air fryer are enhancing your cooking experience.
We appreciate your detailed feedback regarding the oven ventilation, humming noise, burner tops, and shelving options. The ventilation system is designed to help cool the oven efficiently, but we understand it can take some getting used to. Your comments on the grates and burner thickness, as well as spacing considerations, are valuable and will be shared with our product team for future design improvements.
If you have any additional questions, suggestions, or concerns, please join us via Live Chat on our website or by calling 1-800-374-4432. Our Customer Support team is available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you again for choosing Frigidaire. We’re delighted that overall you’re enjoying your new range and hope it continues to make cooking a pleasure!