Customer reviews from frigidaire.com
Frigidaire - Gallery 4.6 Cu. Ft Freestanding Gas Total Convection Range with Air Fry - Stainless Steel
Average customer rating
4.7
(117 Reviews)
Rating breakdown 117 reviews
5 Stars
90
4 Stars
21
3 Stars
3
2 Stars
2
1 Star
1
Customer Reviews for Frigidaire - Gallery 4.6 Cu. Ft Freestanding Gas Total Convection Range with Air Fry - Stainless Steel
Customer Rating
2
on December 2, 2025
Posted by: Meehh
[This review was collected as part of a promotion.] Although the stove looks good and the air fryer feature is nice, the quality has been disappointing. The regulator was faulty right away, so we needed a replacement part just to get it working. Even after a full burn-in, the oven still gives off an extremely strong gas and chemical smell. We’ve used it three times, and I regret buying it.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, December 8, 2025
Hi there. Thank you for taking the time to share your experience. We’re truly sorry to hear about the issues you’ve encountered with your range — especially so soon after purchase. A faulty regulator and persistent odors after burn-in are not the experience we want for our customers, and we understand how disappointing this must be.
We’d like the opportunity to review your case further and help make this right. When you can, please contact our Customer Care team directly at 1-800-374-4432 or connect with us via live chat on our official Frigidaire website.
Thank you for bringing this to our attention. We’re here to help and hope to restore your confidence in Frigidaire.
Best Regards,
Ruth
We’d like the opportunity to review your case further and help make this right. When you can, please contact our Customer Care team directly at 1-800-374-4432 or connect with us via live chat on our official Frigidaire website.
Thank you for bringing this to our attention. We’re here to help and hope to restore your confidence in Frigidaire.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Beautiful
on December 3, 2025
Posted by: Megacooks
[This review was collected as part of a promotion.] It is a beautiful oven and works great! Haven’t used all the features yet, but very satisfied with this appliance thus far.
Response from frigidaire.comBy Rox, Online Outreach Specialist, December 4, 2025
Hello, Megacooks! Thank you for sharing your feedback! We’re thrilled to hear that your Frigidaire oven looks beautiful and is working great. We hope you enjoy exploring all the features as you continue to use it. If you ever have questions or need assistance, please connect with us via live chat at www.frigidaire.com, or call our Customer Care Team at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST. We’re always happy to help.
-Rox
-Rox
Written by a customer while visiting frigidaire.com
Customer Rating
5
Stunning range
on December 7, 2025
Posted by: SuniMae
[This review was collected as part of a promotion.] Love every feature, its function, and design. 10/10 would recommend
Response from frigidaire.comBy Patrick, Online Outreach Specialist, December 9, 2025
Hi Suni Mae! Thank you so much for your enthusiastic feedback! We’re thrilled to hear that you love every feature, function, and the design of your range. It’s wonderful to know it’s meeting your needs and that you would highly recommend it.
We truly appreciate your kind words and are so glad you’re enjoying your stunning new range! If you ever have questions or need support, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
We truly appreciate your kind words and are so glad you’re enjoying your stunning new range! If you ever have questions or need support, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Bought sight unseen and could not be happier!
on December 8, 2025
Posted by: DHappyChef
[This review was collected as part of a promotion.] After my old stove died unexpectedly, this new one arrived as promised 2 days before Thanksgiving and produced a perfect delicious turkey. So easy to use with big physical knobs on front that light up when stove is turned on. Love the easy to program oven features, so many to explore! The 36” width allows for lots of side dishes inside the oven. The upscale handsome design meshes with my kitchen beautifully: I even opted to show the stylish adjustable feet rather than use the removable apron. Could not be happier with this purchase!
Response from frigidaire.comBy Jessica, Online Outreach Specialist, December 10, 2025
Thank you for sharing your wonderful experience! We’re thrilled to hear that your new 36" Gas Range arrived on time and helped you prepare a perfect Thanksgiving turkey.
It’s great to know that the easy-to-use oven features, illuminated knobs, and generous 36” width are enhancing your cooking experience. We also appreciate your note about the stylish design fitting beautifully in your kitchen.
We’re delighted that you are so happy with your purchase and hope you continue to enjoy exploring all the features of your new range! If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
It’s great to know that the easy-to-use oven features, illuminated knobs, and generous 36” width are enhancing your cooking experience. We also appreciate your note about the stylish design fitting beautifully in your kitchen.
We’re delighted that you are so happy with your purchase and hope you continue to enjoy exploring all the features of your new range! If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
Written by a customer while visiting frigidaire.com
Customer Rating
5
on December 9, 2025
Posted by: Bae2021
[This review was collected as part of a promotion.] I love it. So love having 6 burners because I cook so many family dinners for my kids and grandkids. Now I need to upgrade my refrigerator. I’ll tell my kids ! LOL
Written by a customer while visiting frigidaire.com
Customer Rating
5
Amazing
on December 16, 2025
Posted by: Kitt65
[This review was collected as part of a promotion.] It’s easy to clean, it has features I didn’t know existed backlit knobs so you can tell which ones are on. The oven cool down system after use it looks amazing in the kitchen. The air fryer system with the drip pan underneath. I love that design. Somebody finally put some thought into their product.
Response from frigidaire.comBy Angel, Online Outreach Specialists, December 16, 2025
Hi, Kitt65! Thank you for sharing your experience with your Frigidaire Gas Range. We’re pleased to hear that the features, from the backlit knobs to the air fryer system, are making your cooking experience more convenient and enjoyable. If you need assistance or have questions, please contact us via Live Chat at frigidaire.com or call 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST. We’re here to help. – Angel
Written by a customer while visiting frigidaire.com
Customer Rating
5
on December 17, 2025
Posted by: RomanB
[This review was collected as part of a promotion.] Beautiful oven with all the bells and whistles
Response from frigidaire.comBy Patrick, Online Outreach Specialist, December 19, 2025
Hi Jeff! Thank you for sharing your feedback! We’re glad to hear that you’re enjoying your oven and all the features it offers. It’s great to know that it’s meeting your expectations both in performance and design.
We appreciate you taking the time to let us know, and we hope it continues to make cooking a pleasure for you. If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
We appreciate you taking the time to let us know, and we hope it continues to make cooking a pleasure for you. If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
3
on December 20, 2025
Posted by: PZap
[This review was collected as part of a promotion.] I love the look of my new stove. Burners work great. Baking seems fine. Disappointed that the Broiler doesn’t work. I’m not satisfied that I have to wait 2 1/2 weeks for a repairman from Frigidaire.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, December 22, 2025
Hi there! Thank you for taking the time to share your experience. We’re glad to hear you’re enjoying the look of your stove and that the burners and baking are working well. At the same time, we understand how frustrating it must be that the broiler isn’t working and that scheduling a repair has taken longer than expected.
We sincerely apologize for the inconvenience this has caused. We can see that you are working with our Customer Care Team toward a resolution. If you need further assistance, please feel free to contact us via Live Chat or call us at 1-800-374-4432. Monday–Friday, 8:30 a.m.–8 p.m. EST, and we will dive right in. We look forward to hearing from you! - Patrick
We sincerely apologize for the inconvenience this has caused. We can see that you are working with our Customer Care Team toward a resolution. If you need further assistance, please feel free to contact us via Live Chat or call us at 1-800-374-4432. Monday–Friday, 8:30 a.m.–8 p.m. EST, and we will dive right in. We look forward to hearing from you! - Patrick
Written by a customer while visiting frigidaire.com