Customer reviews from frigidaire.com
Frigidaire - Gallery 4.6 Cu. Ft. Freestanding Dual Fuel Total Convection Range with Air Fry - Stainless Steel
Average customer rating
4.7
(75 Reviews)
Rating breakdown 75 reviews
5 Stars
59
4 Stars
12
3 Stars
1
2 Stars
1
1 Star
2
100%of customers recommend this product.
(
7 out of
7)
Customer Reviews for Frigidaire - Gallery 4.6 Cu. Ft. Freestanding Dual Fuel Total Convection Range with Air Fry - Stainless Steel
Customer Rating
2
Looks good, but poor quality
on March 3, 2025
Posted by: Rob_R
We've had this range for about 6 months now. It has some good, and a lot of bad.
Good: It looks nice and the burners are very powerful.
Bad: When delivered the oven fan noise was extremely loud. Frigidaire ended up replacing the entire range which was a time consuming process. After the range replacement, it's still pretty loud.
The burner rings are made out of something that isn't cleanable, so they immediately had grease stains that can't be removed. Frigidaire said this was a "cosmetic" issue which they would not warranty, so we are left with a pretty bad looking appearance.
The stove is quite wobbly. The legs are very flimsy and when you push on the front or side of the stove it wiggles around. We have tried to brace it different ways, but nothing can overcome flimsy legs. Our previous stove was much heaver and studier built and never had this problem.
Good: It looks nice and the burners are very powerful.
Bad: When delivered the oven fan noise was extremely loud. Frigidaire ended up replacing the entire range which was a time consuming process. After the range replacement, it's still pretty loud.
The burner rings are made out of something that isn't cleanable, so they immediately had grease stains that can't be removed. Frigidaire said this was a "cosmetic" issue which they would not warranty, so we are left with a pretty bad looking appearance.
The stove is quite wobbly. The legs are very flimsy and when you push on the front or side of the stove it wiggles around. We have tried to brace it different ways, but nothing can overcome flimsy legs. Our previous stove was much heaver and studier built and never had this problem.
Response from frigidaire.comBy Lauren, Online Outreach Specialist, March 6, 2025
Dear Rob_R,
Thank you for reaching out and sharing your experience with your range. We sincerely appreciate your feedback and understand how frustrating these issues must be.
We’re glad to hear that you’re satisfied with the powerful burners and the overall look of the appliance. However, we’re truly sorry for the challenges you’ve faced, including the fan noise, burner stains, and stability concerns. Your satisfaction is very important to us, and we’d like to explore potential solutions. Regarding the fan noise, while some level of sound is expected, it should not be disruptive. If the noise remains excessive, we’d be happy to have our support team review this further. please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432 Monday-Friday, 8:30 a.m.–8 p.m. EST and Saturday 9am–6pm ET, and we will be happy to assist.
Best Regards,
Thank you for reaching out and sharing your experience with your range. We sincerely appreciate your feedback and understand how frustrating these issues must be.
We’re glad to hear that you’re satisfied with the powerful burners and the overall look of the appliance. However, we’re truly sorry for the challenges you’ve faced, including the fan noise, burner stains, and stability concerns. Your satisfaction is very important to us, and we’d like to explore potential solutions. Regarding the fan noise, while some level of sound is expected, it should not be disruptive. If the noise remains excessive, we’d be happy to have our support team review this further. please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432 Monday-Friday, 8:30 a.m.–8 p.m. EST and Saturday 9am–6pm ET, and we will be happy to assist.
Best Regards,
Written by a customer while visiting frigidaire.com
Customer Rating
5
This one is a winner
on August 11, 2024
Posted by: Scott From Florida
[This review was collected as part of a promotion.] Stove is really fantastic! I replaced a Bosch that didn’t have the features of this one. The burners are very high end and finally actually have a great “low” mode for simmering. Our past 3 gas stoves always cooked too high on simmer. The fit and finish is very high end. The oven is great, with steam and air fry options that completely replace our countertop air fryer. The oven heats up fast and accurate and the modes are easy to navigate. This one has more room than our prior 36” ovens, that seemed to be 30” stoves with bigger walls. So far the quality is great and our family would highly recommend.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Does it all!
on November 19, 2024
Posted by: VAHome
[This review was collected as part of a promotion.] Dual fuel is the best! I love the precise cooking of the gas cooktop combined with the convection and air fry of the dual fuel electric oven. This range comes with the racks needed for air frying. There is a bread proofing option that I haven’t used yet but I’m delighted to see it there and intend to give it a try this coming weekend. Hook up was no issue for the contractors here. So if you are looking for a range that can do it all PLUS is self cleaning, this is your choice. You can pay more $$ and get a manual clean oven or make a better choice and go with Frigidaire.
Written by a customer while visiting frigidaire.com
Customer Rating
5
So far so good
on November 6, 2025
Posted by: Trixarkana
[This review was collected as part of a promotion.] This range is mostly what was expected. It’s pretty! Its efficient, installation was good. The only critique I have is the oven is shallow. Wide and shallow. So it fits a couple pots side by side but not very deep or tall. The burners are very nice and easy to clean. Not a fan of the display. The four buttons on the sides are difficult to see as everything else is back lit except those. And it isn’t tilted up toward the cook/user. So I have to bend down to read it and to see the symbols for which burner I’m using. Other than that I love it so far. But it’s only been a week. So we will see.
Written by a customer while visiting frigidaire.com
Customer Rating
5
New range
on November 23, 2025
Posted by: Csc4
[This review was collected as part of a promotion.] I absolutely love my new dual fuel range. I previously had a dual fuel range e for over 25 years. The new range is hands down the best appliance I have ever bought. The stove top,has 2 18000 btu burners 2 regular burners and 2 simmer burners. The over has an air fryer convention and 10 other modes. So easy to clean both the stove top and the range. The oven does not have a lower element so wiping up is a dream. I would recommend this to anyone one.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Range
on October 6, 2024
Posted by: RhondaLou
[This review was collected as part of a promotion.] So far I’m loving my new 36” duel-fuel Range. So many ways to cook in the oven. I’ve never used or owned an electric oven but am really liking its many varieties of cooking options. The programmable touch screen is very user friendly. I also love the 6 gas burner cooktop & that it has different sizes for small to large pots or pans.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Good but a little noisy
on October 24, 2024
Posted by: Rebecca55
[This review was collected as part of a promotion.] So far I have no complaints with the function of the oven and stove. The oven is a little smaller than my previous one, but my extra large cookie sheet still fits. The fans that run while the oven is on are a little noisy, even after turning the oven off, but I think they will keep me from forgetting to turn it off after finishing my bakes.
Written by a customer while visiting frigidaire.com
Customer Rating
4
pleased except cooling fan needs to be replaced out of the box
on October 29, 2024
Posted by: Yeldarb
[This review was collected as part of a promotion.] We are happy with our dual fuel range, it seems a solid build, cooks well and has the options we wanted. The only issue so far is the oven cooling fan is very loud. It is under warranty and will be replaced for free but just a bit of a pain to deal with.
Written by a customer while visiting frigidaire.com