Customer reviews from frigidaire.com
Frigidaire - Professional 30 in. Wide 5 elements 6.2 Cu. Ft Slide-In Induction Range with Total Convection - Stainless Steel
Average customer rating
4.6
(196 Reviews)
Rating breakdown 196 reviews
5 Stars
144
4 Stars
38
3 Stars
3
2 Stars
3
1 Star
8
Customer Reviews for Frigidaire - Professional 30 in. Wide 5 elements 6.2 Cu. Ft Slide-In Induction Range with Total Convection - Stainless Steel
Customer Rating
1
Beware of Shattered Glass!
on February 25, 2026
Posted by: JohnandDiane
[This review was collected as part of a promotion.] I hesitated to provide feedback, as the company is already sending us a replacement unit. But, since I was unaware of this possible issue, I wanted to make future owners aware. We used our oven for two days on the 'Bake' setting. On day two I opened the oven to take out our food and after a loud 'pop' the glass on the inside of the door completely shattered. No injuries, but our food was ruined and I'm now sort of shellshocked to use the replacement unit. Wanted to make others aware that this is a known issue for this appliance.
Response from frigidaire.comBy Christian, Online Outreach Specialist, February 27, 2026
Thank you for taking the time to share your experience—and we’re very sorry this happened.
We’re relieved to hear that no one was injured, but we completely understand how alarming it must have been to hear a loud pop and see the inner oven door glass shatter. That would be unsettling for anyone, especially after only a couple of days of use.
While tempered glass is designed for safety and can occasionally shatter due to stress factors or rare manufacturing defects, this is not something customers should expect during normal operation. We’re glad a replacement unit is already being provided, and we appreciate you giving us the opportunity to make it right.
If you have any concerns about using the replacement oven, please don’t hesitate to contact us directly via Live Chat at www.frigidaire.com or call us at 1-877-435-3287, Monday–Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
We’re relieved to hear that no one was injured, but we completely understand how alarming it must have been to hear a loud pop and see the inner oven door glass shatter. That would be unsettling for anyone, especially after only a couple of days of use.
While tempered glass is designed for safety and can occasionally shatter due to stress factors or rare manufacturing defects, this is not something customers should expect during normal operation. We’re glad a replacement unit is already being provided, and we appreciate you giving us the opportunity to make it right.
If you have any concerns about using the replacement oven, please don’t hesitate to contact us directly via Live Chat at www.frigidaire.com or call us at 1-877-435-3287, Monday–Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
induction range
on February 23, 2026
Posted by: Lisagro
[This review was collected as part of a promotion.] I mostly love my new induction range, however, there is a learning curve. The burners do heat up quickly, but if you accidently touch another area of the stove top, or put another pot on it, sometimes it turns everything off. Another issue is the timer---I HATE IT. It is sensitive and takes a soft touch to set it. If you just hold it, it advances too quickly and all of a sudden, you have set a time for 2 hours, when all I needed was 45 min. The oven seems to work as expected.
Response from frigidaire.comBy Christian, Online Outreach Specialist, February 24, 2026
Thank you for sharing your experience! We’re glad to hear you’re enjoying your induction range overall and that the oven is working as expected. We appreciate your feedback about the learning curve with the burners and the timer sensitivity—your insights help us improve and guide other customers. We hope you continue to enjoy cooking with your new range! Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
Best Regards,
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
on February 23, 2026
Posted by: Gold26
[This review was collected as part of a promotion.] Looks so beautiful. It’s a bit of a learning process but the more I use it the more I love it.
Response from frigidaire.comBy Reed, Online Outreach Specialist, February 24, 2026
Hi Gold26, thank you for sharing your feedback! We’re so glad to hear you find your appliance beautiful and that you’re growing to love it more with each use. It’s completely normal for there to be a bit of a learning curve at first, and we’re happy it’s becoming a favorite in your home.
If you ever have questions or need assistance as you continue getting familiar with the features, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 1-800-374-4432, Monday through Friday, 8:30 AM – 8 PM ET. We’re always happy to help.
— Reed
If you ever have questions or need assistance as you continue getting familiar with the features, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 1-800-374-4432, Monday through Friday, 8:30 AM – 8 PM ET. We’re always happy to help.
— Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
First Induction Range
on February 22, 2026
Posted by: Trout Creek
[This review was collected as part of a promotion.] An excellent, well-designed range that fits perfectly with our lifestyle.
Response from frigidaire.comBy Maria, Online Outreach Specialist, February 24, 2026
Thank you for sharing your feedback! We’re thrilled to hear that your first induction range is meeting your expectations and fits perfectly with your lifestyle. It’s wonderful to know that the design and performance are enhancing your kitchen experience.
We truly appreciate you taking the time to share your experience. If you ever have questions about your range, need assistance, or would like guidance on its features, our team is happy to help. You can connect with us via Live Chat at Frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST.
Thank you again for your feedback, and we hope you continue to enjoy your induction range for years to come. – Maria
We truly appreciate you taking the time to share your experience. If you ever have questions about your range, need assistance, or would like guidance on its features, our team is happy to help. You can connect with us via Live Chat at Frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST.
Thank you again for your feedback, and we hope you continue to enjoy your induction range for years to come. – Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
Grand decision
on February 21, 2026
Posted by: Zipzip
[This review was collected as part of a promotion.] One week of cooking on new induction range. So far very pleased with decision to transition from gas to induction cooking. Still learning ins and outs of cooking on my new stovetop. Precautions to prevent scratches a balance between protection with silicon mat and use of power boost feature. Oven works great for baking bread and cakes. Excited to try air fry feature. Best advantage: easy cleanup. Microfiber cloth and spray water bottle make the maintenance pleasant vs. drudgery. Enjoying my new induction range!
Response from frigidaire.comBy Maico, Online Outreach Specialist, February 24, 2026
Hello Zipzip, thank you for sharing your experience! We’re thrilled to hear that your transition from gas to your new induction range has been so positive. It’s great to know that the oven is performing well for baking, the easy cleanup is making maintenance enjoyable, and you’re excited to try the air fry feature. We completely understand that learning the ins and outs of induction cooking takes a little time, and it sounds like you’re already getting the hang of it.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Everything I wanted and more!
on February 19, 2026
Posted by: RynSatt
[This review was collected as part of a promotion.] We could not be more pleased with our new Frigidaire induction range. It slid into our space perfectly and looks as if it was designed specifically for our kitchen. The fit and finish immediately elevated the entire room.
The burner response time is remarkable. Water comes to a rolling boil in under three minutes, so quickly that we have already had two boil-overs while adjusting to the speed. The precision and control are impressive, especially compared to traditional electric cooking.
Before purchasing, we noticed a few comments about burner noise during heating or while using Power Boost. In our experience, the sound is extremely subtle and a complete non-issue. It is barely noticeable and certainly not a factor that should deter anyone from choosing induction.
The No Preheat oven feature has been a wonderful surprise. It saves time and makes weeknight cooking much more efficient. Now let's talk the telescoping oven rack!!! It is a feature we never realized we needed. After using it, we cannot imagine owning another oven without one. Every range should include this thoughtful upgrade.
Overall, this range has exceeded our expectations in performance, design, and convenience. We would highly recommend it to anyone considering the move to induction.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, February 20, 2026
Thank you for your outstanding feedback on the 30" Induction Range with Total Convection.
We’re absolutely delighted to hear how seamlessly the range fits into your kitchen and how its design and finish have elevated the space. It’s wonderful to know that both the aesthetics and performance have exceeded your expectations.
Induction cooking truly does transform the experience, and we’re glad you’re enjoying the remarkable speed and precision. The quick boil times and responsive control are exactly what make induction such a powerful upgrade from traditional electric cooking. We also appreciate you addressing the comments about operational sound — your real-world perspective is incredibly helpful for others considering the switch.
It’s great to hear that features like No Preheat and the telescoping oven rack have made such a difference in your day-to-day cooking. Thoughtful details like these are designed to make meals easier and more enjoyable, and we love knowing they’re delivering that experience for you.
Thank you for your enthusiastic recommendation and for choosing Frigidaire. We hope your new induction range continues to impress for years to come. If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best. - Jessica
We’re absolutely delighted to hear how seamlessly the range fits into your kitchen and how its design and finish have elevated the space. It’s wonderful to know that both the aesthetics and performance have exceeded your expectations.
Induction cooking truly does transform the experience, and we’re glad you’re enjoying the remarkable speed and precision. The quick boil times and responsive control are exactly what make induction such a powerful upgrade from traditional electric cooking. We also appreciate you addressing the comments about operational sound — your real-world perspective is incredibly helpful for others considering the switch.
It’s great to hear that features like No Preheat and the telescoping oven rack have made such a difference in your day-to-day cooking. Thoughtful details like these are designed to make meals easier and more enjoyable, and we love knowing they’re delivering that experience for you.
Thank you for your enthusiastic recommendation and for choosing Frigidaire. We hope your new induction range continues to impress for years to come. If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best. - Jessica
Written by a customer while visiting frigidaire.com
Customer Rating
4
Pleasant Cooking experience
on February 9, 2026
Posted by: Amyzon
[This review was collected as part of a promotion.] I have cooked with gas for many years but we recently decided to switch to induction. I have been pleasantly surprised with operation of my new induction range. I will need more time to learn all of the ovens various cooking options but the stove top has performed very well. I would say the only issue I am having is using the built in timer functions. I am having difficulty with it responding to my pressing the touch screen. Otherwise it seems to be a solid product and I love the slide out shelf.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, February 10, 2026
Hi there! Thank you for sharing your experience! We’re glad to hear that your new induction range is performing well and that you’re enjoying features like the slide-out shelf. We understand how adjusting to touch-screen timers can be tricky at first — your feedback is valuable and helps our team improve. It’s wonderful to hear that overall you’re enjoying your new appliance!
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Induction is wonderful
on January 25, 2026
Posted by: Prof range review
[This review was collected as part of a promotion.] The induction range is better than gas or plain electric. The professional model boils fast and clean. The oven convection is great. Much better than our last one. Frigidaire hit this one out of the park!
Response from frigidaire.comBy John, Online Outreach Specialist, January 26, 2026
Hi there, our valued customer. Thank you so much for sharing your experience! We’re thrilled to hear how much you’re enjoying your Frigidaire induction range.
It’s great to know that you’re impressed with the fast, clean boiling performance of the professional induction cooktop and that the convection oven has exceeded your expectations. Hearing that it’s a big step up from your previous range truly means a lot to us.
Thank you for your kind words and for choosing Frigidaire. If you ever need assistance or have any questions, please don’t hesitate to reach out to us via Live Chat at www.frigidaire.com or by phone at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. It would be our pleasure to assist you. Thank you once again for your support. -John
It’s great to know that you’re impressed with the fast, clean boiling performance of the professional induction cooktop and that the convection oven has exceeded your expectations. Hearing that it’s a big step up from your previous range truly means a lot to us.
Thank you for your kind words and for choosing Frigidaire. If you ever need assistance or have any questions, please don’t hesitate to reach out to us via Live Chat at www.frigidaire.com or by phone at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. It would be our pleasure to assist you. Thank you once again for your support. -John
Written by a customer while visiting frigidaire.com