Customer reviews from frigidaire.com
Frigidaire - Professional 30 in. Wide 5 elements 6.2 Cu. Ft Slide-In Induction Range with Total Convection - Stainless Steel
Average customer rating
4.6
(182 Reviews)
Rating breakdown 182 reviews
5 Stars
135
4 Stars
36
3 Stars
2
2 Stars
3
1 Star
6
Customer Reviews for Frigidaire - Professional 30 in. Wide 5 elements 6.2 Cu. Ft Slide-In Induction Range with Total Convection - Stainless Steel
Customer Rating
5
Fridgedaire Professional Induction range
on March 17, 2025
Posted by: Beach1959
[This review was collected as part of a promotion.] Love the stove and the microwave. The “Professional” is great even though I am not a professional. Bit of a learning curve but so much fun and more efficient.
Response from frigidaire.comBy Rox, Online Outreach Specialist, March 18, 2025
We're so glad to hear that you're loving your stove and microwave! The "Professional" series is definitely a great choice, and it's awesome that you're enjoying the learning process. 😊 If you ever need assistance or have questions, you can connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Happy cooking! -Rox
Written by a customer while visiting frigidaire.com
Customer Rating
1
Do Not Buy This Product
on March 12, 2025
Posted by: Feeling duped
Worst item we have ever bought! We haven’t had issues with an appliance like this, ever.
We have had our convection stove since April/May 2024. It is now March 2025. The stovetop doesn’t work for more than 3-4 minutes at a time. It errors out and powers down the entire stovetop for 10 minutes, at which point you can repeat the cycle. Useless - you can’t cook anything unless you want a giant time suck and have extra patience. You can’t successfully make pasta when you can’t keep a boil. It doesn’t matter what you are trying to make, or on what burner, meat, pancakes, pasta, homemade soups, even eggs - it takes so much longer and some things don’t work with the on/off, like pasta. (We do have the correct type of pans, so that is not the problem.)
At their suggestion we changed out the breaker - unnecessarily so as it turns out. No fix. Got some new parts. No fix. We are AGAIN waiting for parts - for months this time. The problem? There are no parts available. Hmmm, due to a mass failure and your parts inventory is depleted??
We have been more than patient. I, as the main cook, am done with this. If they don’t take this stove back and refund our money we’ll go to court. In the meantime we are getting a stove from another manufacturer, one who made our last two stoves which each worked past their expected life span with no service needed.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, March 14, 2025
We pride ourselves on our high-quality standards and regret that our product has not lived up to your expectations. We can understand your frustration and are here to help. To better assist you, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
on March 11, 2025
Posted by: tjduco71
[This review was collected as part of a promotion.] Love our new range. Especially the newer feature of steam bake for breads.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Induction cooktop
on March 11, 2025
Posted by: dearborn 97405
[This review was collected as part of a promotion.] We are just learning house the new cooktop, and it is a learning curve. The heat is instantaneous which is great. Finding the best temperature has been a challenge at times, but it is positive.
Written by a customer while visiting frigidaire.com
Customer Rating
4
on March 9, 2025
Posted by: Marie4222ac
[This review was collected as part of a promotion.] It is hard to press the glass on the top of the stove to turn on the burners. The oven knobs are hard to see writing. It works fine but I prefer more simple controls.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Very Happy
on March 8, 2025
Posted by: Turtlespirit
[This review was collected as part of a promotion.] This range has exceeded all my expectations and made cooking a much smoother process for me. I anticipate years of great results.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Frigidaire Professional induction range
on February 28, 2025
Posted by: Sue 21
[This review was collected as part of a promotion.] Absolutely love how fast and efficient this range is. Love how easy it is to clean as well compared to my gas range.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Pleased so far
on February 25, 2025
Posted by: stovetop123
[This review was collected as part of a promotion.] The unit looks and functions great. The induction cook top does make noise but I expected that from the reviews and have found that it is variable based on the cookware and temperature used. The only complaint I have so far is that the induction controls could be more responsive. It sometimes takes a couple of pushes to get to the setting I want.
Response from frigidaire.comBy Angel, Online Outreach Specialists, February 25, 2025
Hello, Stovetop123!
Thank you for sharing your experience! We’re glad to hear that you’re enjoying the look and performance of your induction cooktop. Your feedback on the control responsiveness is appreciated, and we understand how important it is for settings to adjust smoothly. For the best response, we recommend ensuring the control panel is clean and dry, as moisture or grease can sometimes affect sensitivity. If the issue continues, we’d be happy to assist you further! Please reach out via Live Chat at frigidaire.com or call us at 1-800-374-4432 (Monday-Friday, 8:30 AM- 8 PM EST), and we’ll dive right in. We appreciate your support and hope you continue to enjoy your cooktop!
Best Regards,
Angel
Digital Care | Online Outreach Specialist
Thank you for sharing your experience! We’re glad to hear that you’re enjoying the look and performance of your induction cooktop. Your feedback on the control responsiveness is appreciated, and we understand how important it is for settings to adjust smoothly. For the best response, we recommend ensuring the control panel is clean and dry, as moisture or grease can sometimes affect sensitivity. If the issue continues, we’d be happy to assist you further! Please reach out via Live Chat at frigidaire.com or call us at 1-800-374-4432 (Monday-Friday, 8:30 AM- 8 PM EST), and we’ll dive right in. We appreciate your support and hope you continue to enjoy your cooktop!
Best Regards,
Angel
Digital Care | Online Outreach Specialist
Written by a customer while visiting frigidaire.com