Customer reviews from frigidaire.com
Frigidaire - Professional 6.2 Cu. Ft Slide-In Induction Range with Total Convection - Stainless Steel
Average customer rating
4.6
(132 Reviews)
Rating breakdown 132 reviews
5 Stars
98
4 Stars
27
3 Stars
1
2 Stars
2
1 Star
4
Customer Reviews for Frigidaire - Professional 6.2 Cu. Ft Slide-In Induction Range with Total Convection - Stainless Steel
Customer Rating
1
Do Not Buy This Product
on March 12, 2025
Posted by: Feeling duped
Worst item we have ever bought! We haven’t had issues with an appliance like this, ever.
We have had our convection stove since April/May 2024. It is now March 2025. The stovetop doesn’t work for more than 3-4 minutes at a time. It errors out and powers down the entire stovetop for 10 minutes, at which point you can repeat the cycle. Useless - you can’t cook anything unless you want a giant time suck and have extra patience. You can’t successfully make pasta when you can’t keep a boil. It doesn’t matter what you are trying to make, or on what burner, meat, pancakes, pasta, homemade soups, even eggs - it takes so much longer and some things don’t work with the on/off, like pasta. (We do have the correct type of pans, so that is not the problem.)
At their suggestion we changed out the breaker - unnecessarily so as it turns out. No fix. Got some new parts. No fix. We are AGAIN waiting for parts - for months this time. The problem? There are no parts available. Hmmm, due to a mass failure and your parts inventory is depleted??
We have been more than patient. I, as the main cook, am done with this. If they don’t take this stove back and refund our money we’ll go to court. In the meantime we are getting a stove from another manufacturer, one who made our last two stoves which each worked past their expected life span with no service needed.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, March 14, 2025
We pride ourselves on our high-quality standards and regret that our product has not lived up to your expectations. We can understand your frustration and are here to help. To better assist you, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Fridgedaire Professional Induction range
on March 17, 2025
Posted by: Beach1959
[This review was collected as part of a promotion.] Love the stove and the microwave. The “Professional” is great even though I am not a professional. Bit of a learning curve but so much fun and more efficient.
Response from frigidaire.comBy Rox, Online Outreach Specialist, March 18, 2025
We're so glad to hear that you're loving your stove and microwave! The "Professional" series is definitely a great choice, and it's awesome that you're enjoying the learning process. 😊 If you ever need assistance or have questions, you can connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Happy cooking! -Rox
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great oven
on March 17, 2025
Posted by: Miggity39
[This review was collected as part of a promotion.] This oven has lived up to the expectation I had for it. The induction range has been great. I also bought all new stainless cookware which makes cooking so much better than with my old electric. Everything works with ease and intuition. The knobs feel and look good and the touch sensors for the range have been fine. This thing can boil water in about 3 minutes. I would just make sure you have good quality cookware such as 5-ply stainless that can take the rapid heat transfer without warping. I honestly don’t even use the powerboost function because I think it is overkill. Overall, it has been a significant upgrade to our kitchen.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Super professional grade oven
on March 31, 2025
Posted by: MikeLynn64
[This review was collected as part of a promotion.] We built a new home and elected to purchase high-end Frigidaire appliances. This induction stovetop and convection/air fryer oven are everything we were hoping to find. Takes some getting used to from a more conventional oven, but well worth the investment.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, April 1, 2025
Thank you for your review, MikeLynn64! Congratulations on your new home! We're thrilled to hear that your high-end Frigidaire appliances are living up to your expectations. Induction cooking and convection/air frying can take some adjustment, but it sounds like you're already enjoying the benefits.
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
4
on April 5, 2025
Posted by: London man
[This review was collected as part of a promotion.] The induction top works great but the temperature knob for the oven was not working. It is covered under the warranty.
Written by a customer while visiting frigidaire.com
Customer Rating
4
The second one has been good
on April 6, 2025
Posted by: TG5324
[This review was collected as part of a promotion.] We enjoy the induction features, especially how a pot will boil quickly and how the range will cool quickly. This is the second one we had to get after the first one was not working properly.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Appliance
on April 17, 2025
Posted by: strider71
[This review was collected as part of a promotion.] I picked frigidaire because of how it was rated against other brands.
It was the the only range that only had pros type comments and no cons.
Also we had a frigidaire cooktop at our previous home and we loved it
It was the the only range that only had pros type comments and no cons.
Also we had a frigidaire cooktop at our previous home and we loved it
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love it
on April 18, 2025
Posted by: Gail 1163
[This review was collected as part of a promotion.] Bought this stove after several months of research. We have had three gas stoves in the last nine years and each one has had oven failure (won’t preheat) so when the last one did it we said enough with the gas. We went with induction because we have it in our RV and love it.
Written by a customer while visiting frigidaire.com