[This review was collected as part of a promotion.] Love the range and how well it works but I really prefer knobs as opposed to solid state touch controls. It is hard to turn on and off and if you lift a pan to shake it, it goes off Completely
Response from frigidaire.comBy Maria, Online Outreach Specialist, September 30, 2025
Thank you for sharing your feedback with us! We’re glad to hear that you love your range and are happy with how well it performs. At the same time, we truly appreciate your honest comments about the solid-state touch controls. We understand that many customers prefer the feel and responsiveness of knobs, and we’re sorry to hear that the touch controls haven’t provided the convenience you were hoping for. We recognize how important it is for your cooking experience to feel natural and effortless, and your insights are very valuable for us as we continue to improve our designs. If you’d like, our Customer Care team would be happy to walk you through tips that may help with ease of use or assist with any additional concerns regarding the controls. You can connect with us through Live Chat at Frigidaire.com or call us directly at 1-800-374-4432, Monday through Friday, between 8:30 a.m. and 8:00 p.m. EST. - Maria
[This review was collected as part of a promotion.] Very nice but the sheet pan drawer slider broke off on one side which I didn't expect given the price of it and we haven't had it for a week. Appears not to have been engineered for actual sheet pans weight.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, September 4, 2025
Hi there. We’re sorry to hear about the issue with your sheet-pan drawer slider so soon after purchase. That’s certainly not the experience we want for our customers. Please reach out to our Customer Care Team at 1-800-374-4432 (Monday–Friday, 8:30 a.m.–8:00 p.m. ET) with your model and serial number so we can review the situation and assist you further. Best Regards, Ruth
please take this thing back. It is worthless. It shuts off randonly. Please let me return it.
Response from frigidaire.comBy Christian, Online Outreach Specialist, September 3, 2025
We’re very sorry to hear about the issues you’re experiencing with the product shutting off randomly. That’s definitely not the experience we want for you. We would like the opportunity to investigate your concerns further to properly assist you. At your convenience, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. Best Regards
[This review was collected as part of a promotion.] We replaced our gas range with the Induction and convection range. Functionally it works great, the induction stove is quick and efficient and easy to clean. The oven has so many functions you can get a little lost in the options. I would say the only criticism would be the controls can be a steep learning curve and the manual is somewhat sparse in its explanation. But once we got the hang of it, we have really enjoyed this range and since we have solar panels on the house, it really makes sense to have an efficient electric range.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, September 2, 2025
Hi there. Thank you for sharing your experience with your new induction and convection range! We’re glad to hear you’re enjoying the speed, efficiency, and easy cleanup that induction offers, as well as the versatility of the oven’s multiple functions. We appreciate your feedback regarding the learning curve and manual, and we’re happy that overall the range has been a great fit for your home and energy setup. Thank you for choosing Frigidaire! For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST. Best Regards, Ruth
[This review was collected as part of a promotion.] It’s our first induction range after 30 years of electric range. A little bit of skepticism before we bought it but we are happy with the appliance. The design is very minimalist and we love it. We had to get some new pots and pans. The cooking experience has been very satisfying. I just hope this lasts a long time for us to enjoy cooking wonderful meals on it.
[This review was collected as part of a promotion.] I love it so much, boiling water is a breeze! It’s clean and sleek looking. Oven works great too. I love air frying
Response from frigidaire.comBy Maico, Online Outreach Specialist, August 20, 2025
We’re thrilled to hear how much you love your Frigidaire appliance, Smuise! Making boiling water easy and having a sleek, clean look is exactly what we aim for. Plus, it’s awesome that you’re enjoying the oven and air frying feature — such a fun and convenient way to cook!
If you ever want tips or recipes for air frying, just let us know. Feel free to reach out via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
[This review was collected as part of a promotion.] Really happy with our purchase. We wanted a range/oven that was similar to gas. Love both the look and the functionality. I like the bridge option for larger pans and the entire range heats up super quick, just like gas.