Customer reviews from frigidaire.com
Frigidaire - Gallery 2.2 Cu. Ft. Built-In Microwave with Sensor Cooking - Stainless Steel
Average customer rating
4.6
(839 Reviews)
Rating breakdown 839 reviews
5 Stars
655
4 Stars
121
3 Stars
30
2 Stars
12
1 Star
21
Customer Reviews for Frigidaire - Gallery 2.2 Cu. Ft. Built-In Microwave with Sensor Cooking - Stainless Steel
Customer Rating
5
on July 13, 2025
Posted by: Drdutch52
[This review was collected as part of a promotion.] Fairly easy to install in my cabinet and the trim fitted perfectly. Microwave appears to be working well no issues.
Response from frigidaire.comBy Reed, Online Outreach Specialist, July 15, 2025
Thank you for your feedback! We're glad to hear the installation went smoothly, the trim fit perfectly, and your microwave is working well without any issues. If you ever have questions or need support in the future, feel free to reach out via live chat at Frigidaire.com or call us at 1-800-374-4432. We're always here to help!
- Reed
- Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
on July 17, 2025
Posted by: Bob16101
[This review was collected as part of a promotion.] Great product
Written by a customer while visiting frigidaire.com
Customer Rating
4
Microwave feedback
on July 17, 2025
Posted by: Shreenathji29
[This review was collected as part of a promotion.] So far appliances working fine. Just 2 months passed from closing.
Response from frigidaire.comBy Maria, Online Outreach Specialist, July 18, 2025
Thank you for sharing that your appliances are working well so far. Since it's been a couple of months since your purchase, if you have any questions or need any assistance, please don't hesitate to reach out. You can connect with us through Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday from 8:30 am to 8:00 pm EST. We're here to support you! - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
4
A very nice microwave.
on July 21, 2025
Posted by: Gareno
[This review was collected as part of a promotion.] It's a nice microwave, my only complaint is that I wish I could adjust the brightness of the clock. It's really bright, a dimmer setting would be nice. You can turn it off, which is what I've been doing at night.
Response from frigidaire.comBy Maria, Online Outreach Specialist, July 22, 2025
Thank you for your feedback! We’re glad to hear you’re enjoying your microwave overall. We understand your concern about the clock brightness and appreciate your suggestion regarding a dimmer setting. Feedback like yours helps us identify opportunities to improve our products for future designs.
If you have any additional questions or need further assistance, please don’t hesitate to reach out. You can connect with us via Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday from 8:30 a.m. to 8:00 p.m. EST. - Maria
If you have any additional questions or need further assistance, please don’t hesitate to reach out. You can connect with us via Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday from 8:30 a.m. to 8:00 p.m. EST. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
Works well (so far)
on July 23, 2025
Posted by: BobbyG1949
[This review was collected as part of a promotion.] Once I learned how to disable the lock function that requires you to push two separate buttons to open the door, everything’s been working great. Very spacious and heats food thoroughly
Response from frigidaire.comBy Ruth, Online Outreach Specialist, July 24, 2025
Hi, Bobby. Thank you for sharing your experience! We're glad to hear your appliance is now working great and meeting your expectations in both space and performance. The control lock feature is designed for safety, but we understand it can take a bit of getting used to — we're happy you figured it out!
If you ever need assistance or have questions in the future, our team is always here to help. Enjoy your appliance and thank you for choosing Frigidaire!
Feel free to connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
If you ever need assistance or have questions in the future, our team is always here to help. Enjoy your appliance and thank you for choosing Frigidaire!
Feel free to connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Pretty & Powerful
on July 25, 2025
Posted by: lot18
[This review was collected as part of a promotion.] This microwave has all the bells and whistles anyone could ever want or need in a microwave oven AND it's good looking at the same time! It has presets, it has "add-on" time buttons for extra 10 & 30 secs and it can auto detect to cook food correctly. If it cleaned itself, it would be the perfect microwave. Were very happy with our purchase of this Frigidaire Microwave.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Great microwave with one small annoyance
on July 25, 2025
Posted by: Nurse Lord
[This review was collected as part of a promotion.] It looks great built in, has better functions than the one we replaced with it - +10 seconds instead of +30 seconds at a time, and a couple other quality of life things. The only slightly annoying thing is a feature that I'm confident is for safety. After the microwave starts, you can only open it by first tapping an unlock button on the top right of the keypad. It makes sense for a microwave like this, as ours is built-in below the counter of our island within easy reach of a young child. Preventing them from opening a microwave and burning themselves on something that had just been cooked seems good. However, my youngest is 13, so having to click to unlock each time is a tad annoying. Overall, good product though.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Nice upgrade
on July 26, 2025
Posted by: 3Ska
[This review was collected as part of a promotion.] Learning to love my new Frigidaire gallery microwave. The quick start options and the defrost process are some of my favorite features.
One big complaint: the stainless frame that fits around the built-in space in my cabinet needs a better install option. I have to add one by 2 inch pieces of wood on the four corners for the screws to catch because my cabinet opening is too big. 😒
One big complaint: the stainless frame that fits around the built-in space in my cabinet needs a better install option. I have to add one by 2 inch pieces of wood on the four corners for the screws to catch because my cabinet opening is too big. 😒
Response from frigidaire.comBy Patrick, Online Outreach Specialist, July 29, 2025
Thank you for sharing your experience with your new Frigidaire Gallery microwave! We’re glad to hear you’re enjoying the quick start options and defrost features—they’re designed to make your life easier.
We’re sorry to learn about the challenges you faced with the stainless frame installation. Your feedback is valuable, and we’ll be sure to pass it along to our product team for future improvements.
If you need further assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
We’re sorry to learn about the challenges you faced with the stainless frame installation. Your feedback is valuable, and we’ll be sure to pass it along to our product team for future improvements.
If you need further assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com