Customer reviews from frigidaire.com
Frigidaire - Gallery 2.2 Cu. Ft. Built-In Microwave with Sensor Cooking - Stainless Steel
Average customer rating
4.6
(839 Reviews)
Rating breakdown 839 reviews
5 Stars
655
4 Stars
121
3 Stars
30
2 Stars
12
1 Star
21
Customer Reviews for Frigidaire - Gallery 2.2 Cu. Ft. Built-In Microwave with Sensor Cooking - Stainless Steel
Customer Rating
4
Great features
on May 20, 2025
Posted by: txhillcountry
[This review was collected as part of a promotion.] Would be 5 star if it included the bezel. I modified my old Frigidaire Galaxy bezel and mounting kit to save the cost of buying the over priced mounting kit.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Black Stainless built in microwave is modern looking
on May 23, 2025
Posted by: Rickell
[This review was collected as part of a promotion.] Black Stainless microwave unit is not only modern looking but it also cooks as well too!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Remodeling Kitchen and Installing a New Microwave
on May 26, 2025
Posted by: Brucews
[This review was collected as part of a promotion.] While remodeling the kitchen we added a built in microwave from Frigidaire. It was a nice touch because the microwave was larger then the one we had. The instructions for installing were great and easy to read. We also added the trim kit that complemented our new cabinets beautifully! The microwave has a safety feature so the door doesn't open automatically if you have youg children. Very nice product!
Response from frigidaire.comBy Maico, Online Outreach Specialist, May 27, 2025
Thank you so much for sharing your experience, Brucews! It’s great to hear that the built-in Frigidaire microwave was a seamless addition to your kitchen remodel, not just in function, but in style, with the trim kit complementing your cabinetry. We’re especially glad you found the installation instructions clear and easy to follow. And yes, that safety feature for the door is a thoughtful touch, especially in homes with young children. Sounds like a well-rounded upgrade—thanks again for the feedback!
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
4
on May 27, 2025
Posted by: Willard1234
[This review was collected as part of a promotion.] Used for couple months and it’s been working as should. Lighting and time features are great. Not happy with the extra step to unlock the door safety feature.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Appliances
on May 30, 2025
Posted by: Nancy 95
[This review was collected as part of a promotion.] It’s good
Response from frigidaire.comBy Reed, Online Outreach Specialist, June 2, 2025
Thank you for your feedback! We're glad to hear you're satisfied with your built-in microwave. If you have any questions or need assistance, feel free to reach out to us via live chat at Frigidaire.com or by calling 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We're here to help! - Reed
Written by a customer while visiting frigidaire.com
Customer Rating
4
on June 2, 2025
Posted by: Oden92
[This review was collected as part of a promotion.] Love the depth!! Would give it 5 stars but the fact it locks after ever use gets annoying.
Response from frigidaire.comBy Maria, Online Outreach Specialist, June 3, 2025
Thank you for sharing your feedback. We’re glad to hear you love your microwave, though we understand that the locking feature after each use can be inconvenient.
To better assist you with this concern, we recommend reaching out to our customer service team. You can connect with us via live chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 am to 8:00 pm EST. Our team will be happy to help explore possible solutions or provide further guidance. We appreciate your input and thank you for being a valued customer. - Maria
To better assist you with this concern, we recommend reaching out to our customer service team. You can connect with us via live chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 am to 8:00 pm EST. Our team will be happy to help explore possible solutions or provide further guidance. We appreciate your input and thank you for being a valued customer. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
More than big enough but with the finesse to melt butter
on June 3, 2025
Posted by: Aaduke
[This review was collected as part of a promotion.] Great microwave. Finally found one that is big enough to fit a diner plate with food and still put a paper towel or cover over and not hit the sides when spinning while cooking. Hard to find a large wall style built in like this. Also has great features like a quick button to melt or soften things like butter, that actually works perfectly!! Could not ask for a better product
Response from frigidaire.comBy Maico, Online Outreach Specialist, June 4, 2025
That sounds like a fantastic find, Aaduke! It’s so frustrating when microwaves are too small to fit a regular dinner plate comfortably, so having that extra space makes a huge difference. The quick melt/soften button is such a handy feature—love when those little extras work as promised! Sounds like you’ve got a microwave that checks all the boxes.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
on June 3, 2025
Posted by: KimberleeT
[This review was collected as part of a promotion.] We ordered this to replace our old one that went out. It was easy to install and looks great. So far it is working great.
Response from frigidaire.comBy Maria, Online Outreach Specialist, June 4, 2025
Thank you for sharing your positive experience with us, Kimberlee! We're delighted to hear that your replacement microwave was easy to install, looks great, and is working well so far.
If you need any assistance in the future or have questions, please feel free to connect with us via live chat at Frigidaire.com or call our support team at 1-800-374-4432, Monday through Friday, from 8:30 am to 8:00 pm EST. - Maria
If you need any assistance in the future or have questions, please feel free to connect with us via live chat at Frigidaire.com or call our support team at 1-800-374-4432, Monday through Friday, from 8:30 am to 8:00 pm EST. - Maria
Written by a customer while visiting frigidaire.com