Customer reviews from frigidaire.com
Frigidaire - Gallery 2.2 Cu. Ft. Built-In Microwave with Sensor Cooking - Stainless Steel
Average customer rating
4.6
(690 Reviews)
Rating breakdown 690 reviews
5 Stars
543
4 Stars
91
3 Stars
28
2 Stars
10
1 Star
18
Customer Reviews for Frigidaire - Gallery 2.2 Cu. Ft. Built-In Microwave with Sensor Cooking - Stainless Steel
Customer Rating
5
Gallery microwave oven
on October 29, 2024
Posted by: BBB_yahoo
[This review was collected as part of a promotion.] We had to replace an old Frigidaire microwave and the new 2.2 Cu Ft unit fit into the same cutout for the old 2.0 Cu Ft unit. The new unit is quieter. The only real difference we see is the old unit had a clock and new does not. But the new has the ability to add 10 or 30 seconds to the cooking time. Very happy with the new unit
Written by a customer while visiting frigidaire.com
Customer Rating
1
We've bought this same microwave 3 times!
on November 2, 2024
Posted by: Morgan88
[This review was collected as part of a promotion.] We are on the 3rd Frigidaire Gallery Microwave in three years! We have repurchased this Microwave only because it's difficult to find another Microwave to fit our space.
Response from frigidaire.comBy Chris, Online Outreach Specialist, November 4, 2024
Thank you for stopping by to share your feedback with us. One of our main goals is customer satisfaction, and we will be happy to use your feedback and suggestions in hopes that we can better serve your needs in the future. Please know that your feedback will not go unnoticed, as our design and engineering teams are constantly monitoring our brand pages for feedback and experiences, such as yours, for future reference. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
-Christian
Best Regards
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
Lots of options
on January 10, 2025
Posted by: Fljk
[This review was collected as part of a promotion.] This microwave comes with lots of options. Beep sound level, Sensor cooking, auto lock for children. It is sleek looking and fit right into cabinet with trim kit.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Microwave Works well and is exactly what we needed
on February 18, 2025
Posted by: Joey and Karen
[This review was collected as part of a promotion.] Works well and fits in our house perfectly
Written by a customer while visiting frigidaire.com
Customer Rating
2
Buyers remorse
on January 28, 2023
Posted by: NJM73
I bought this Frigidaire microwave to replace a GE microwave that came with the house and it was 18 years old before it stopped working. I saw that this one had buttons for reheat and all of the other options I used. I also liked that the light was LED instead of incandescent. I purchased it without reading the owners manual first. That was a big mistake. When I went to use it that is when I discovered that Reheat is much different. On my GE I could just press reheat and it would do it, but with this you have to tell it what you are reheating and sometimes even include a quantity. It seems to overheat unless you stop it before it says it is finished. The other thing about it that to me is quite annoying is the LED display for the clock etc. It is very bright and you can't dim it, only turn it off. I have buyers remorse but unfortunately it isn't returnable which doesn't seem right. Even with that I dislike it so much that I am going to give it away and probably buy a GE. For some reason many of the new microwaves have doors that open down, which I think is a terrible design because you have to reach further to get to and see the items and it also makes it harder to clean if you are vertically challenged. There aren't many to choose from that have doors that open to the side. Anyway, be sure to read the owners manual before buying this so you don't have buyers remorse like I did.
Response from frigidaire.comBy Ashton, Online Outreach Specialist, January 30, 2023
Hi, NJM73!
Thank you for sharing your feedback! We're sorry to hear this model wasn't the best choice for your needs. Reviews like yours are very helpful to let us know what features are most important to our consumers. If you have questions about this microwave or any of our products, we are always happy to provide answers! You can reach us by Live Chat on Frigidaire.com or by phone at 800-374-4432 Monday through Friday, 8:30am to 8:00pm EST at your convenience.
Best,
Ashton
Thank you for sharing your feedback! We're sorry to hear this model wasn't the best choice for your needs. Reviews like yours are very helpful to let us know what features are most important to our consumers. If you have questions about this microwave or any of our products, we are always happy to provide answers! You can reach us by Live Chat on Frigidaire.com or by phone at 800-374-4432 Monday through Friday, 8:30am to 8:00pm EST at your convenience.
Best,
Ashton
Written by a customer while visiting frigidaire.com
Customer Rating
5
Frigidaire Gallery Microwave 2.2 Cu. Ft. Built-In
on October 28, 2022
Posted by: Sally54321
[This review was collected as part of a promotion.] We were delighted to find that Frigidaire made a microwave meant for a 30-inch built-in space, which is what we needed to replace our former built-in microwave, The Gallery microwave is sleek, larger than what we had, and works great. It has many features, some of which are new and will be great to have. Its internal size easily accommodates extra large plates, platters and 9x12 baking dishes. We are very happy with this purchase. Finding the 30-inch trim kit was not easy; none of our local stores had it. I called Frigidaire for assistance, and they put me in touch with companies that had it in stock. I ordered it and it arrived in four days! Great customer service!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Microwave
on January 9, 2023
Posted by: Jimbo_Str
[This review was collected as part of a promotion.] We love this built-in wall microwave. It's a lot better than over the range. It's bigger on the inside as well.
Written by a customer while visiting frigidaire.com
Customer Rating
1
Garbage aire
on July 8, 2022
Posted by: Badproductbadservice
Turntable doesn’t turn on day one, repair person comes out without parts to fix, said they didn’t know what model it was, leaves and nothing has happened since. Bad product. Bad service
Response from frigidaire.comBy DERRICK, Online Outreach Specialist, July 12, 2022
Hi there! We’re sorry to learn the matter with your microwave hasn’t been resolved. We can certainly understand how the issues with your appliance have dampened your experience. We show our Customer Care team has expedited a resolution in conjunction with the service provider to take of your concerns. If we can provide any additional assistance, please know we are here to help. Feel free to reach out to us via Live Chat. -Derrick
Written by a customer while visiting frigidaire.com