Customer reviews from frigidaire.com
Frigidaire - Gallery 2.2 Cu. Ft. Built-In Microwave with Sensor Cooking - Stainless Steel
Average customer rating
4.6
(839 Reviews)
Rating breakdown 839 reviews
5 Stars
655
4 Stars
121
3 Stars
30
2 Stars
12
1 Star
21
Customer Reviews for Frigidaire - Gallery 2.2 Cu. Ft. Built-In Microwave with Sensor Cooking - Stainless Steel
Customer Rating
3
Suggest change in rotation
on November 15, 2023
Posted by: D1223
My unit has a one button 10 second and a one button 30 second cooking time. One rotation of the turntable is about 13 seconds. I suggest the turntable drive be changed to complete one revolution in 10 seconds. The 13 second revolution is not an issue when cooking a circular item that does not have handles. When the item has a handle(s), such as a mug of coffee or chocolate it is more convenient if the one button selection ends with the handle(s) back at the starting position. The best change in addition to the one button change would be to have the electronics calculate the revolutions required to complete the cooking time input and adjust the turntable revolutions to always end the cooking time at the same place as it started, that is the handles end at the same place they started even if the time entered was a number of full minutes.
Response from frigidaire.comBy Sam, Online Outreach Specialist, November 16, 2023
Hello! We want to personally thank you for sharing your important quality concerns and experience with us and we value all feedback as it can help with future products to come. Knowing what is most important to our family only helps us to design more products with better understanding of
what is needed for you. Rest assured that our team will evaluate your review to help in implementing future design improvements to our
product lines. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat or call us at 1-800-374-4432 Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
what is needed for you. Rest assured that our team will evaluate your review to help in implementing future design improvements to our
product lines. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat or call us at 1-800-374-4432 Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Written by a customer while visiting frigidaire.com
Customer Rating
5
3 Weeks and no Complaints
on November 16, 2023
Posted by: Lenny1949
[This review was collected as part of a promotion.] We replaced our 20-year-old wall oven/microwave combination with a Frigidaire Gallery microwave and 30" wall oven (separate). We have used many of the functions and so far, are very pleased with the results. I would recommend both items to anyone and hope to get many years of use out of them.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Excellent microwave
on November 18, 2023
Posted by: Tcoolbaugh
[This review was collected as part of a promotion.] So far so good. Love that it’s in our island and tucked away. Forget that it’s even there. We highly recommend
Written by a customer while visiting frigidaire.com
Customer Rating
5
Solid quiet and functional!
on November 18, 2023
Posted by: Cmcr
[This review was collected as part of a promotion.] Solid and simple microwave. Easy to install with trim kit. Looks great! Very quiet and the sensor heating is very accurate.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Good Product
on November 19, 2023
Posted by: I Galban
[This review was collected as part of a promotion.] So far the product has functioned as expected
Written by a customer while visiting frigidaire.com
Customer Rating
5
on November 21, 2023
Posted by: Tab49
[This review was collected as part of a promotion.] Much better then previous one
Written by a customer while visiting frigidaire.com
Customer Rating
5
Microwave
on November 25, 2023
Posted by: TerryAnder21
[This review was collected as part of a promotion.] This microwave is everything I expected plus the trim makes it look perfect.
Written by a customer while visiting frigidaire.com
Customer Rating
3
Does its job.
on November 26, 2023
Posted by: Fritz1
Its a microwave. Does what it is supposed to do. It is quieter than the microwave it replaces. Open/close door hardware is the usual cheap feeling operation. Hope it lasts as long as the old microwave.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, November 27, 2023
Hi, Fritz. We appreciate your time in providing feedback. We understand that there are some aspects of the design and functionality of your unit that do not meet your expectations. Please let us know if there is something we can do to help you. Just connect with us via Live Chat at Frigidaire.com or via phone at (800) 374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com