Customer reviews from frigidaire.com
Frigidaire - Gallery 2.2 Cu. Ft. Built-In Microwave with Sensor Cooking - Stainless Steel
Average customer rating
4.6
(691 Reviews)
Rating breakdown 691 reviews
5 Stars
544
4 Stars
91
3 Stars
28
2 Stars
10
1 Star
18
Customer Reviews for Frigidaire - Gallery 2.2 Cu. Ft. Built-In Microwave with Sensor Cooking - Stainless Steel
Customer Rating
3
Love the look, but not as good as our previous model
on November 20, 2022
Posted by: ESHAFF
[This review was collected as part of a promotion.] We purchased the Frigidaire Gallery series, built-in microwave in October 2022 to replace our broken, Frigidaire Professional series, built-in microwave purchased in January 2011. The black stainless steel option on the Gallery series looks very sharp and fits better in our kitchen than the previous model. The installation of the new built-in kit was very easy and an improvement over the 2011 model. The trim kit around the microwave is slightly thicker than our old one, and the solid face with top/bottom vents in lieu of the vents on the face of the trim is very nice improvement. Unfortunately, it doesn't seem to cook as well as our previous model. There's a significant amount of un-popped kernels when cooking microwave popcorn. Reheating/warming food seems to take longer than it did in the 2011 model. I'm sure we'll get used to it, but it's disappointing to spend extra on a built-in microwave only have to have sub-par cooking performance when compared to the previous model.
Response from frigidaire.comBy Katrina, Online Outreach Specialist, November 21, 2022
Hi, Eshaff! We appreciate the review of your experience with your new microwave. It's great to hear that the appliance is working so well for you, except for the concerns about the cooking results. Customer satisfaction is our number one goal, and your feedback hasn't gone unnoticed. If you have any additional concerns, please feel free to Live Chat with us on Frigidaire.com or contact us by phone at 1-800-374-4432, Monday-Friday, 8:30 am-8:00 pm EST. -Katrina
Written by a customer while visiting frigidaire.com
Customer Rating
1
Bought to replace previous gallery microwave
on November 25, 2022
Posted by: KC Dallas
First one lasted less than 3 years and you know the warranty is only 1 year.
Response from frigidaire.comBy Kiara, Online Outreach Specialist, November 28, 2022
Hello KC Dallas! Thank you for sharing your experience with us and for being a loyal part of the Frigidaire family. If you are currently experiencing issues with your current appliance, please reach out to us for assistance. If your appliance is outside the 1-year manufacturer's warranty, we would love to explore the extended warranties available. At your earliest convenience, please take a moment to chat with us at Frigidaire.com or call us at 877-435-3287, Monday through Friday from 8:30 am-8 pm EST. Kindly, Kiara
Written by a customer while visiting frigidaire.com
Customer Rating
5
on November 22, 2022
Posted by: Corn cob
[This review was collected as part of a promotion.] This was the only brand I could find to fit my space. It looks good and works.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Stylish Microwave
on November 27, 2022
Posted by: Laura86
[This review was collected as part of a promotion.] Loving my new sleek and stylish built in microwave!
Written by a customer while visiting frigidaire.com
Customer Rating
4
Solid
on November 27, 2022
Posted by: Slagothar
[This review was collected as part of a promotion.] Does the job.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Microwave
on November 28, 2022
Posted by: Rlastein12
[This review was collected as part of a promotion.] Works well, beeps too often, doesn’t give you a chance to take food out.
Written by a customer while visiting frigidaire.com
Customer Rating
5
i like the easy way to use it
on November 29, 2022
Posted by: haven1
[This review was collected as part of a promotion.] love to spearmint the many ways to use it
Written by a customer while visiting frigidaire.com
Customer Rating
5
An amazing microwave
on November 30, 2022
Posted by: tomds
[This review was collected as part of a promotion.] It sure appears this new Frigidaire Microwave is working beyond my expectations. Our previous competitor microwave failed in 2.5 years and this one is heating foods up much faster. The melt/soft feature is a real nice surprise.
Written by a customer while visiting frigidaire.com