Customer reviews from frigidaire.com
Frigidaire - Professional 30 in. Wide 5 elements 6.2 Cu. Ft. Freestanding Total Convection Range with No Preheat and Air Fry - Stainless Steel
Average customer rating
4.6
(199 Reviews)
Rating breakdown 199 reviews
5 Stars
153
4 Stars
26
3 Stars
9
2 Stars
3
1 Star
8
Customer Reviews for Frigidaire - Professional 30 in. Wide 5 elements 6.2 Cu. Ft. Freestanding Total Convection Range with No Preheat and Air Fry - Stainless Steel
Customer Rating
3
seems to work fine, but some things are frustrating.
on April 3, 2026
Posted by: tiCreativeMedia
[This review was collected as part of a promotion.] I have yet to try the air fryer, but so far the one burner I have used is working. Knobs are impossible to read, and the timers don't automatically start when you set the time. If you forget to press Timer again to confirm, it just shuts off. Nothing I've ever had before does that, so I constantly forget. Just burned some food the other day because of it. The rings on the main burner dont mean anything like my old stovetop.
Response from frigidaire.comBy Reed, Online Outreach Specialist, April 6, 2026
Hello tiCreativeMedia, thank you for sharing your feedback on your Frigidaire stovetop model PCFE3080AF. We’re glad to hear that the burner you’ve used is working, and we understand your concerns about the knobs, timers, and burner indicators.
For the timer issue, please ensure that after setting the desired time, the Timer button is pressed again to start the countdown—this is how the appliance is designed to operate. To avoid accidental shutdowns, it may help to double-check that the timer starts immediately after setting it.
Regarding the knobs and burner markings, the rings indicate approximate burner size and power levels, which may differ from older stovetop models. Ensuring proper placement of pots and pans can help optimize performance and safety.
If you need further guidance or troubleshooting, we recommend connecting with our Consumer Care Team. You can reach them via live chat at Frigidaire.com or by phone at 1-800-374-4432, Monday–Friday, 8:30 AM – 8:00 PM ET. They can walk you through tips for using the timer and burners effectively.
We appreciate your feedback and the opportunity to assist. — Reed
For the timer issue, please ensure that after setting the desired time, the Timer button is pressed again to start the countdown—this is how the appliance is designed to operate. To avoid accidental shutdowns, it may help to double-check that the timer starts immediately after setting it.
Regarding the knobs and burner markings, the rings indicate approximate burner size and power levels, which may differ from older stovetop models. Ensuring proper placement of pots and pans can help optimize performance and safety.
If you need further guidance or troubleshooting, we recommend connecting with our Consumer Care Team. You can reach them via live chat at Frigidaire.com or by phone at 1-800-374-4432, Monday–Friday, 8:30 AM – 8:00 PM ET. They can walk you through tips for using the timer and burners effectively.
We appreciate your feedback and the opportunity to assist. — Reed
Written by a customer while visiting frigidaire.com
Customer Rating
4
Love the look and oven function but the glass top is horrible
on March 27, 2026
Posted by: Carissa B
[This review was collected as part of a promotion.] I'm conflicted because while I like the look and function of the oven (esp steam bake) there's already scratches in the glass top. This happened within the first week so it's frustrating that it happened so easily. I bought a special cleaner just for glass stovetops and it doesn't get it entirely clean. Overall, it's much better than the 30yr old range it replaced, but it could be better.
Response from frigidaire.comBy Rox, Online Outreach Specialist, March 31, 2026
Hello Carissa B,
Thank you for your feedback! We’re glad to hear you’re enjoying the look and oven performance, especially the steam bake feature, and that it’s a big improvement over your previous range.
We’re sorry to hear about the scratches on the glass cooktop and the cleaning concerns. We understand how frustrating that can be and truly appreciate you bringing it to our attention—your comments will be shared with our product team.
If you need assistance, please connect with us via live chat at www.frigidaire.com or call 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
-Rox
Thank you for your feedback! We’re glad to hear you’re enjoying the look and oven performance, especially the steam bake feature, and that it’s a big improvement over your previous range.
We’re sorry to hear about the scratches on the glass cooktop and the cleaning concerns. We understand how frustrating that can be and truly appreciate you bringing it to our attention—your comments will be shared with our product team.
If you need assistance, please connect with us via live chat at www.frigidaire.com or call 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
-Rox
Written by a customer while visiting frigidaire.com
Customer Rating
5
Very impressed
on March 16, 2026
Posted by: Carlow22
[This review was collected as part of a promotion.] We purchased a fridge, stove and dishwasher.
All are working extremely well and I am impressed right now.
All are working extremely well and I am impressed right now.
Response from frigidaire.comBy Chris, Online Outreach Specialist, March 17, 2026
Thank you for sharing your feedback! We’re thrilled to hear that your fridge, stove, and dishwasher are all performing well and that you’re impressed with their performance.
We appreciate you choosing our brand and hope your appliances continue to serve you reliably for years to come! If you ever have any questions or need assistance, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
-Christian
We appreciate you choosing our brand and hope your appliances continue to serve you reliably for years to come! If you ever have any questions or need assistance, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
on March 13, 2026
Posted by: Oregon chris
[This review was collected as part of a promotion.] We purchased a new oven stove top and it has been absolutely fantastic. Quick heating and looks beautiful in the kitchen. I highly recommend them
Response from frigidaire.comBy Ruth, Online Outreach Specialist, March 17, 2026
Hi there. Thank you for your wonderful feedback! We’re thrilled to hear that your new Frigidaire oven and stovetop are performing fantastically with quick heating and a beautiful look in your kitchen. We truly appreciate your recommendation and are glad it’s making cooking a pleasure!
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Speedy cooking
on March 8, 2026
Posted by: Nataliesobrino
[This review was collected as part of a promotion.] Im very satisfied with the purchase. I love the bridge feature. The heating elements cooks very well.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, March 11, 2026
Hi there. Thank you for your feedback! We’re glad to hear that you’re satisfied with your purchase and enjoying the bridge feature and cooking performance of the heating elements. We appreciate you choosing Frigidaire!
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
2
on March 7, 2026
Posted by: SCWoodguy
[This review was collected as part of a promotion.] Nice looking stove. Boils water quicker then our old one. Only complaint is the way the drawer slides are attached to the storage drawer is really cheap. Broke on our first day.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, March 9, 2026
Hi SCWoodguy, thank you for sharing your feedback with us. We’re glad to hear you’re enjoying the look of the stove and that it’s boiling water faster than your previous one.
We’re very sorry to hear that the storage drawer slide broke on the first day of use. We understand how disappointing that must be, especially with a brand-new appliance. Your feedback about the drawer construction is important to us and will be shared with the appropriate team for review.
While we were unable to locate any contact with us pertaining to your concerns. We would like to ensure that you are properly assisted, and your appliance is performing as designed. So that we can do so, please chat with us by going to www.frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST, and we will dive right in. We look forward to speaking with you! - Patrick
We’re very sorry to hear that the storage drawer slide broke on the first day of use. We understand how disappointing that must be, especially with a brand-new appliance. Your feedback about the drawer construction is important to us and will be shared with the appropriate team for review.
While we were unable to locate any contact with us pertaining to your concerns. We would like to ensure that you are properly assisted, and your appliance is performing as designed. So that we can do so, please chat with us by going to www.frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST, and we will dive right in. We look forward to speaking with you! - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
3
Lacking attention to detail
on March 6, 2026
Posted by: EdmundKK
The range heats up quickly and cooks well. The oven lighting is decent. The glass is nice and clear. The display is easy to read throughout the day. The easy slide rack is nice and does slide well. Now for the lack of detail. When I received my unit my drawer was dented. Also, my cooktop is not flush on the right side. The bake temperatures are in increments of 25 when turning the knob. That is a problem when trying to follow a lot of air fry directions that ask for 360 or 390 degree settings. Also, having some issues with having to turn the knobs multiple times to get them to respond. The cooktop surface streaks very easily. When airdrying raw chicken I have to use a catch pan for grease to prevent it from dripping all the way to the bottom of the oven and catching fire or smoking badly. Honestly, if I had paid full retail for this oven, I would have been disappointed. This really had the potential to be a really nice oven.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, March 9, 2026
Thank you for sharing your detailed feedback about your 30" Electric Range with No Preheat and Air Fry.
We’re glad to hear that the range heats quickly, cooks well, and that you appreciate features like the clear oven glass, easy-to-read display, and smooth sliding rack.
We also appreciate your candid notes regarding the issues you’ve encountered—dented drawer, uneven cooktop, temperature increments, knob responsiveness, streaking surface, and challenges with air frying. Your feedback is valuable and helps the manufacturer identify areas for improvement.
We would like to look deeper into your concern to make sure that your appliance is functioning properly. Please lookout a DM from us or you can give us a call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
- Jessica
We’re glad to hear that the range heats quickly, cooks well, and that you appreciate features like the clear oven glass, easy-to-read display, and smooth sliding rack.
We also appreciate your candid notes regarding the issues you’ve encountered—dented drawer, uneven cooktop, temperature increments, knob responsiveness, streaking surface, and challenges with air frying. Your feedback is valuable and helps the manufacturer identify areas for improvement.
We would like to look deeper into your concern to make sure that your appliance is functioning properly. Please lookout a DM from us or you can give us a call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
- Jessica
Written by a customer while visiting frigidaire.com
Customer Rating
5
State of the Art
on March 5, 2026
Posted by: SandKat
[This review was collected as part of a promotion.] We chose this over because of its features and looks. It has exceeded our expectations with state of the art but easy to use features.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, March 6, 2026
Hi SandKat! Thank you for sharing such wonderful feedback! We’re truly happy to hear that you chose this range because of its style and features, and even better that it has exceeded your expectations. It’s great to know that the modern, advanced functions are still easy and comfortable for you to use.
We really appreciate you choosing Frigidaire and are glad the range is helping make cooking more enjoyable in your home. If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
We really appreciate you choosing Frigidaire and are glad the range is helping make cooking more enjoyable in your home. If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com