Customer reviews from frigidaire.com
Frigidaire - Professional 30 in. Wide 5 elements 6.2 Cu. Ft. Freestanding Total Convection Range with No Preheat and Air Fry - Stainless Steel
Average customer rating
4.6
(199 Reviews)
Rating breakdown 199 reviews
5 Stars
153
4 Stars
26
3 Stars
9
2 Stars
3
1 Star
8
Customer Reviews for Frigidaire - Professional 30 in. Wide 5 elements 6.2 Cu. Ft. Freestanding Total Convection Range with No Preheat and Air Fry - Stainless Steel
Customer Rating
5
Love our new stove!
on May 12, 2026
Posted by: KLB33
[This review was collected as part of a promotion.] We just installed our new stove less than two weeks ago and are SO happy with it. This stove is stunning in person and it's so easy to use. In addition to looking beautiful and having many great features, it works really well! We are so pleased!
Response from frigidaire.comBy Christian, Online Outreach Specialist, May 12, 2026
Hi there, valued customer,
Thank you for sharing your experience with your new stove! We’re delighted to hear that you’re so happy with your purchase and that it has been easy to use and performs well. It’s wonderful to know the design and features are meeting your expectations and adding to your kitchen experience.
We truly appreciate your support and are glad you chose our product. Enjoy your new stove, and thank you again for your kind feedback! Should you have any additional questions or concerns, please feel free to connect with us via Live Chat at Frigidaire or call us at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We’ll be happy to assist you.
Best regards,
Christian
Thank you for sharing your experience with your new stove! We’re delighted to hear that you’re so happy with your purchase and that it has been easy to use and performs well. It’s wonderful to know the design and features are meeting your expectations and adding to your kitchen experience.
We truly appreciate your support and are glad you chose our product. Enjoy your new stove, and thank you again for your kind feedback! Should you have any additional questions or concerns, please feel free to connect with us via Live Chat at Frigidaire or call us at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We’ll be happy to assist you.
Best regards,
Christian
Written by a customer while visiting frigidaire.com
Customer Rating
4
New Refrigerator
on May 1, 2026
Posted by: Theresa1956
[This review was collected as part of a promotion.] Good features including heavier gauge crispers and plenty of storage room including the freezer for a family of three.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, May 4, 2026
Hi Theresa1956!
Thank you for taking the time to share your experience with your Frigidaire refrigerator.
We’re delighted to hear that you’re enjoying the features, especially the sturdy crisper drawers and the ample storage space in both the refrigerator and freezer. It’s great to know that the unit is meeting the needs of your household and providing the capacity and organization your family of three requires.
Your feedback is truly appreciated and helps us continue delivering well-designed, practical appliances.
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for taking the time to share your experience with your Frigidaire refrigerator.
We’re delighted to hear that you’re enjoying the features, especially the sturdy crisper drawers and the ample storage space in both the refrigerator and freezer. It’s great to know that the unit is meeting the needs of your household and providing the capacity and organization your family of three requires.
Your feedback is truly appreciated and helps us continue delivering well-designed, practical appliances.
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Kitchen game changer
on April 27, 2026
Posted by: Wlee1669
[This review was collected as part of a promotion.] Love the versatility of this stove and it’s so easy to use! So many options in one!!!
Response from frigidaire.comBy Maico, Online Outreach Specialist, April 29, 2026
Hello Wlee1669, thank you for sharing your feedback! We’re delighted to hear that you’re enjoying the versatility of your Frigidaire stove and finding it easy to use. It’s great to know that the range of options is making your cooking experience more convenient and enjoyable.
We truly appreciate you choosing Frigidaire and taking the time to let us know about your experience.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
- Maico
We truly appreciate you choosing Frigidaire and taking the time to let us know about your experience.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
- Maico
Written by a customer while visiting frigidaire.com
Customer Rating
1
Not impressed.
on April 25, 2026
Posted by: Definitely not
This product is horrible and needs some serious redesign and QC. First off, it came with an unbelievable number of razor sharp corners and exposed edges that had to be filed and sanded to stop causing actual bleeding cuts. In addition, the main control board errors out at least twice per month. The worst part: the knobs for the burners and oven temp settings are so incredibly easy to rotate without a proper press-lock, that we’ve just burned probably the 6th meal in 2026 after accidentally breathing near the oven temp knob. We have 4 Frigidaire appliances in the kitchen and only one - the dishwasher - has been good to us. Absolutely going to another brand following the kitchen remodel.
Response from frigidaire.comBy Maico, Online Outreach Specialist, April 28, 2026
Good day, valued consumer! Thank you for taking the time to share such detailed feedback, and I’m very sorry to hear about the experience you’ve had. What you’ve described is understandably frustrating and concerning, especially the sharp edges that caused injury, the recurring control board errors, and the burner/oven knobs that are too easily adjusted, leading to unintended cooking issues. I can absolutely understand how all of this together would create a strong sense of disappointment and loss of confidence in the product.
Safety and usability are core expectations for any appliance, and I’m truly sorry that your experience did not reflect that standard. Feedback like yours is important because it highlights areas where design, quality control, and user experience clearly need closer attention and improvement.
I also hear your frustration, given that you own multiple appliances from us and have had mixed experiences across them. That inconsistency is not what we aim for, and I understand why you’re considering other brands moving forward.
We do appreciate you bringing these concerns forward, even though your experience has been difficult, as it helps us identify where improvements are needed.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
- Maico
Safety and usability are core expectations for any appliance, and I’m truly sorry that your experience did not reflect that standard. Feedback like yours is important because it highlights areas where design, quality control, and user experience clearly need closer attention and improvement.
I also hear your frustration, given that you own multiple appliances from us and have had mixed experiences across them. That inconsistency is not what we aim for, and I understand why you’re considering other brands moving forward.
We do appreciate you bringing these concerns forward, even though your experience has been difficult, as it helps us identify where improvements are needed.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
- Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Range
on April 24, 2026
Posted by: Squarehead 1056
[This review was collected as part of a promotion.] Very versatile. Looks good. Cooks well. Our best electric range yet.
Response from frigidaire.comBy Christian, Online Outreach Specialist, April 24, 2026
Thank you for your great feedback! We're delighted to hear the range is versatile, performs well, and looks great in your space. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
Best Regards,
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
Loving my new range!
on April 20, 2026
Posted by: JennyK70
[This review was collected as part of a promotion.] I haven't been using it very long, but we have tried to use all of the settings. The air fry is great! Very pleased and it is a beautiful range.
Response from frigidaire.comBy Reed, Online Outreach Specialist, April 22, 2026
Hi there, thank you for sharing your experience! We’re so glad to hear you’re enjoying your new range and that the air fry feature is working great for you. It’s wonderful to know you’re pleased with both its performance and design. We truly appreciate you choosing Frigidaire.
If you ever need assistance, please feel free to reach out via live chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday from 8:30 AM to 8 PM ET. We’re always here to help!
— Reed
If you ever need assistance, please feel free to reach out via live chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday from 8:30 AM to 8 PM ET. We’re always here to help!
— Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Gorgeous appliance
on April 18, 2026
Posted by: tsut42
[This review was collected as part of a promotion.] Nice upgrade to our kitchen, great function and style
Response from frigidaire.comBy Maico, Online Outreach Specialist, April 21, 2026
Hello there, Tsut42! Thank you for your feedback!
We’re happy to hear your new appliance has been a nice upgrade to your kitchen and that you’re enjoying both its function and style. It’s great to know it’s fitting in well and meeting your expectations.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you again, and have a great rest of your day!
— Maico
We’re happy to hear your new appliance has been a nice upgrade to your kitchen and that you’re enjoying both its function and style. It’s great to know it’s fitting in well and meeting your expectations.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you again, and have a great rest of your day!
— Maico
Written by a customer while visiting frigidaire.com
Customer Rating
3
on April 10, 2026
Posted by: adel 4319
[This review was collected as part of a promotion.] The oven works fine, but very disappointed with the dimensions. The stove is 30 in in the front and 29and a half in the back, so there is a gap that we did not know was going to be there since the layout for the kitchen used the specs that were provided
Response from frigidaire.comBy Reed, Online Outreach Specialist, April 13, 2026
Hi adel 4319, thank you for sharing your feedback, and we’re glad to hear the oven is working well. We understand how disappointing it can be to encounter an unexpected gap after installation, especially when you planned your kitchen layout based on the provided specifications.
To help ensure the unit is positioned as intended, you may want to check that the range is fully pushed back against the wall, that the flooring is level, and that the anti-tip bracket (if installed) is not preventing the unit from sitting flush. In some cases, slight variations in cabinetry or flooring can also contribute to small gaps.
If you’d like further assistance or clarification on the specifications for your model, we recommend reaching out to our team via live chat at Frigidaire.com or by calling 1-800-374-4432, available Monday–Friday, 8:30 AM – 8 PM ET. They’ll be happy to review your setup and provide guidance.
We appreciate your feedback and the opportunity to assist. — Reed
To help ensure the unit is positioned as intended, you may want to check that the range is fully pushed back against the wall, that the flooring is level, and that the anti-tip bracket (if installed) is not preventing the unit from sitting flush. In some cases, slight variations in cabinetry or flooring can also contribute to small gaps.
If you’d like further assistance or clarification on the specifications for your model, we recommend reaching out to our team via live chat at Frigidaire.com or by calling 1-800-374-4432, available Monday–Friday, 8:30 AM – 8 PM ET. They’ll be happy to review your setup and provide guidance.
We appreciate your feedback and the opportunity to assist. — Reed
Written by a customer while visiting frigidaire.com