Customer reviews from frigidaire.com
Frigidaire - Professional 6.2 Cu. Ft. Freestanding Total Convection Range with No Preheat and Air Fry - Stainless Steel
Average customer rating
4.7
(93 Reviews)
Rating breakdown 93 reviews
5 Stars
78
4 Stars
8
3 Stars
2
2 Stars
1
1 Star
4
Customer Reviews for Frigidaire - Professional 6.2 Cu. Ft. Freestanding Total Convection Range with No Preheat and Air Fry - Stainless Steel
Customer Rating
5
So Many Options - So Much Fun
on May 22, 2024
Posted by: GBS3473
[This review was collected as part of a promotion.] We love our new range. It has such a sleek look to it. It's spruced up our kitchen. And it offers so many options. We have not used all of the oven options but love the convection. The air fryer is a plus and so is the no pre-heat. We look forward to trying the steam bake. The stovetop offers multiple areas, including the bridge that allows you to have more than one larger pot on the stove. We look forward to all the great meals and desserts we'll make for our family with this range. This really is a great addition to our kitchen.
Written by a customer while visiting frigidaire.com
Customer Rating
1
Died after 3 yrs do not buy
on October 3, 2024
Posted by: kda2407
Only lasted 3 years and it has just stopped working. The burners do not turn on, the digital display does not work, the oven does not turn on. For how expensive it is, I expect it to last longer than 3 years. My old basic GE is still running. Yes it is pretty but will not last.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, October 4, 2024
Hi there, valued customer! Thank you for making time to provide us with your feedback. We pride ourselves on our high-quality standards and regret that our product has not lived up to your expectations. We want to look further into your concern and provide assistance, kindly check your inbox for the email we have sent.
You can also reach out to us via phone: 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, we'll be happy to assist.
You can also reach out to us via phone: 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, we'll be happy to assist.
Written by a customer while visiting frigidaire.com
Customer Rating
5
30" electric range
on October 15, 2024
Posted by: catd0916
[This review was collected as part of a promotion.] We absolutely love the range so far. It heats quickly and is very easy to clean. I haven't tried the air fry yet but I bet that will work just as well. It is a beautiful appliance.
Written by a customer while visiting frigidaire.com
Customer Rating
5
So happy we made this purchase
on October 18, 2024
Posted by: R P V
[This review was collected as part of a promotion.] Love our new range! The stovetop temperature controls are the best we've had in a long time and we've just used the air-fryer function twice and are already planning on trying new recipes too. We also love the functionality of the dials and having them backlit also helps us remember which burners we have on and it also looks quite nice at the same time.
Written by a customer while visiting frigidaire.com
Customer Rating
2
Won’t hold temperature
on October 21, 2024
Posted by: Paid a lot
Won’t maintain set temperature. Oven has two 1/2 years of use. It will not maintain the set temperature. It drops 50’ while showing original temperature. When you turn it up it start back up from a much lower temp.
Response from frigidaire.comBy Christi, Online Outreach Specialist, October 22, 2024
Thank you for taking the time to share your experience with us. We're sorry to hear that your oven is not maintaining the set temperature as expected. Accurate temperature control is essential for a quality cooking experience, and we understand how frustrating this issue must be.
This is not the ownership experience we would want for you, and we can understand your disappointment. While we were unable to locate your information on file, kindly check an email from us, and we should continue assisting you further through it. You can also reach out to us by live chat at Frigidaire.com or by phone at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and our experts will be happy to assist. - Christi
This is not the ownership experience we would want for you, and we can understand your disappointment. While we were unable to locate your information on file, kindly check an email from us, and we should continue assisting you further through it. You can also reach out to us by live chat at Frigidaire.com or by phone at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and our experts will be happy to assist. - Christi
Written by a customer while visiting frigidaire.com
Customer Rating
1
Not recommended
on November 1, 2024
Posted by: Lina El
This product is too expensive for the cheap quality of components. In less than a couple of months we had to change one of the racks. after almost a year now the racks are changing colors and look as if we had it for over 10 years... I don't recommend this product...
Response from frigidaire.comBy Christi, Online Outreach Specialist, November 4, 2024
Hello, Lina El. Thank you for sharing your honest feedback with us. We’re disappointed to hear that the quality of the racks hasn’t met your expectations, especially given the recent purchase. It’s our goal to provide durable products, and we apologize for any frustration caused by the issues you’ve experienced. Our team will evaluate your review to help implement future design improvements to our product lines. Knowing what is most important to our family only helps us design more products with a better understanding of what is needed for you. Please know that we strive to produce quality products, and your feedback does not go unnoticed. If there is anything we can do to improve your experience, please let us know. You can reach out to us by live chat at Frigidaire.com or by phone at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and our experts will be happy to assist. - Christi
Written by a customer while visiting frigidaire.com
Customer Rating
5
GLASS TOP 30" ELECTRIC FRIGIDAIRE RANGE
on November 12, 2024
Posted by: carm72
[This review was collected as part of a promotion.] Love my new range. Easy to keep clean. Quick warm up and cool down. Glad it has the 2 red lights: 1 when the element is on, and 1 until the element is cooled. My previous Jenn Air did not have that ability.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love it!
on November 17, 2024
Posted by: Influenstertester88
[This review was collected as part of a promotion.] Wow this oven is the best one I’ve ever bought and owned! I love the slide out rack which will be super handy for basting roasts. In my other oven the rack felt like it might tip over if I tried to balance a roast on it to baste. I had to take it out of the oven for safety reasons each time. The temp dial takes getting used to. You turn the dial and watch the digital display for the temp you need. We have not used the air fryer feature yet but that’s a plus too. The temps are consistent and the burners heat up faster Han the previous one I had. Overall we are loving it!
Written by a customer while visiting frigidaire.com