Customer reviews from frigidaire.com
Frigidaire - Professional 6.2 Cu. Ft. Freestanding Total Convection Range with No Preheat and Air Fry - Stainless Steel
Average customer rating
4.6
(140 Reviews)
Rating breakdown 140 reviews
5 Stars
113
4 Stars
15
3 Stars
5
2 Stars
2
1 Star
5
Customer Reviews for Frigidaire - Professional 6.2 Cu. Ft. Freestanding Total Convection Range with No Preheat and Air Fry - Stainless Steel
Customer Rating
3
the keep-warm knob cannot work. The keep-warm still hot even the knob turned to Off position.
on November 26, 2025
Posted by: Jack Wu
[This review was collected as part of a promotion.] The quality of Frigidaire products seems coming down. Mt previous range from Frigidaire last a long with excellent quality. But now my brand new range just put in then Have a problem.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, November 28, 2025
Hi Jack! Thank you for taking the time to share your experience with us. We’re very sorry to hear that your new range is already having issues. We understand how disappointing it can be when a product doesn’t meet the quality you’ve come to expect, especially after having a positive experience with your previous Frigidaire appliance.
We can see that you are working with our Customer Care Team toward a resolution. If you need further assistance, please feel free to contact us via Live Chat or call us at 1-800-374-4432. Monday–Friday, 8:30 a.m.–8 p.m. EST, and we will dive right in. We look forward to hearing from you! - Patrick
We can see that you are working with our Customer Care Team toward a resolution. If you need further assistance, please feel free to contact us via Live Chat or call us at 1-800-374-4432. Monday–Friday, 8:30 a.m.–8 p.m. EST, and we will dive right in. We look forward to hearing from you! - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
2
Backlit knobs too bright
on December 4, 2025
Posted by: Babs m
Just installed and used it . The backlit knobs are so bright it is difficult to read the knobs. I find this unacceptable. I may return.
Response from frigidaire.comBy Reed, Online Outreach Specialist, December 8, 2025
Hi Babs m! Thank you for sharing your feedback with us. We’re sorry to hear that the brightness of the backlit knobs is making them difficult to read — we understand how frustrating that can be. If you’d like further assistance or would like us to take a closer look, please feel free to reach out via Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 am–8:00 pm ET, and Saturday 9:00 am–6:00 pm ET. We're here to help. - Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Beautiful and functional
on December 18, 2025
Posted by: PLavan
[This review was collected as part of a promotion.] Beautiful Range and love how the knobs don't turn so easy!
Response from frigidaire.comBy Sam, Online Outreach Specialist, December 18, 2025
Hello PLavan!
Thank you for sharing your feedback on your Frigidaire Professional Electric Range! We’re thrilled to hear you love the design and the control knobs. It’s great to know it’s making your cooking experience both stylish and convenient!
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432 Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. ~Sam
Thank you for sharing your feedback on your Frigidaire Professional Electric Range! We’re thrilled to hear you love the design and the control knobs. It’s great to know it’s making your cooking experience both stylish and convenient!
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432 Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. ~Sam
Written by a customer while visiting frigidaire.com
Customer Rating
5
great new stove
on December 18, 2025
Posted by: Bellas Dad
[This review was collected as part of a promotion.] Love the new stove, only gripe is the numbers on the burner knobs are a little small and hard to see for my old eyes!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Profesional Model Appeal
on December 19, 2025
Posted by: Mark7810
[This review was collected as part of a promotion.] We were drawn to the appearance of the professional model. It looks great in our kitchen. We love the oven rack slide. Overall, the racks and interior of the oven felt more sturdy than other models. For our first meal, we cooked with the temperature probe and the food was amazing. Care of the glass top is always a concern. I wish there was something we could use to protect the surface while cooking. With regards to the controls, I wish the knobs had a stronger detent when selecting. There is some play in the position which was surprising for a professional series. Overall, we are happy with our purchase.
Written by a customer while visiting frigidaire.com
Customer Rating
3
Older is often Better 2007 Pro model versus 2025 Pro model.
on December 19, 2025
Posted by: STARLORD89
[This review was collected as part of a promotion.] To start I had a 2007 Frigidaire Pro model stove and have done tons of baking and cooking over the years
The new Pro model has some good features but also some very big oversights and a few issues with fit and finishes. First the pros. The oven is built better then the lower grade models. Door is solid. The knobs are an upgrades from the lower models and the backlight is nice. The interior of the over is nice and spacious and looks nice. The convection works well. The dual lighting is very nice. The racks and easy glide rack is very nice. Now some no so great things. The stainless steel on the top of the stove is a major scratch issue. Its not coated stainless steel and it scratches babdly with the wide strip of stainless steel near the cooking surface. Cheap thing that should not have been on a pro model like this. That is a major flaw that the old pro models did not have an issue with. The bridge burner is just dumb on a pro model and should be removed. Pro cooks do not use a bridge element. You need to large high wattage burners up front. The bottom drawer is no longer a warning drawer and it very small and very cheap thing steel. It feels cheap as it is. The controls on the stove and the digital display are senseless. The digital panel is flat to the stove so you can even see it when standing over the stove unlike the old pro model where the front display and knobs were on a 45 degree panel. Having to turn a knob for the oven function and turn a knob for the temperature is silly. The old pro models you just pressed the oven function and the temp on the pad. Much easier and straightforward. Design engineer goofed that up. The stove looks nice with the knobs but the digital display does nothing and is to small. I do think this stove is niced and better built then the Kitchen Aid models which I looked at as well. Losing the extented glass edge to overlap the counter was a major minus so then you end up with a gap you need a filler for. I do like my older pro model better. As a mechanial engineer and baker they could have done a bit better with this pro model.
The new Pro model has some good features but also some very big oversights and a few issues with fit and finishes. First the pros. The oven is built better then the lower grade models. Door is solid. The knobs are an upgrades from the lower models and the backlight is nice. The interior of the over is nice and spacious and looks nice. The convection works well. The dual lighting is very nice. The racks and easy glide rack is very nice. Now some no so great things. The stainless steel on the top of the stove is a major scratch issue. Its not coated stainless steel and it scratches babdly with the wide strip of stainless steel near the cooking surface. Cheap thing that should not have been on a pro model like this. That is a major flaw that the old pro models did not have an issue with. The bridge burner is just dumb on a pro model and should be removed. Pro cooks do not use a bridge element. You need to large high wattage burners up front. The bottom drawer is no longer a warning drawer and it very small and very cheap thing steel. It feels cheap as it is. The controls on the stove and the digital display are senseless. The digital panel is flat to the stove so you can even see it when standing over the stove unlike the old pro model where the front display and knobs were on a 45 degree panel. Having to turn a knob for the oven function and turn a knob for the temperature is silly. The old pro models you just pressed the oven function and the temp on the pad. Much easier and straightforward. Design engineer goofed that up. The stove looks nice with the knobs but the digital display does nothing and is to small. I do think this stove is niced and better built then the Kitchen Aid models which I looked at as well. Losing the extented glass edge to overlap the counter was a major minus so then you end up with a gap you need a filler for. I do like my older pro model better. As a mechanial engineer and baker they could have done a bit better with this pro model.
Response from frigidaire.comBy Maico, Online Outreach Specialist, December 22, 2025
Good day, Starlord89! Thank you so much for taking the time to share your detailed feedback about your new Frigidaire Pro model stove. We truly appreciate hearing from someone with your experience in both mechanical engineering and baking. It provides a valuable perspective for us.
We’re glad to hear that you’re enjoying aspects like the oven’s build quality, spacious interior, dual lighting, easy-glide racks, and the upgraded knobs and backlighting. It’s always great to know when features we’ve worked hard on are appreciated.
At the same time, we completely understand your concerns. We hear your frustration regarding the stainless steel top and its susceptibility to scratches, the bridge burner design, the smaller bottom drawer, and the digital control layout. Your points about the functionality of the oven controls and the loss of the extended glass edge are very valid, and we can see how these changes impact usability, especially for someone accustomed to the previous Pro models.
We’ll make sure to pass your feedback along to our design and engineering teams. Constructive insights like yours are invaluable in helping us improve future models, particularly in balancing the professional-grade features our customers expect with durability and usability.
If you’d like to discuss any of your concerns further or have suggestions for ways we could better meet your needs, we encourage you to reach out via our Live Chat on the Frigidaire website or call our Customer Support team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We truly value your input and your loyalty to the Frigidaire brand.
Thank you again for sharing your thoughts, and we hope you continue to enjoy your cooking and baking adventures. - Maico
We’re glad to hear that you’re enjoying aspects like the oven’s build quality, spacious interior, dual lighting, easy-glide racks, and the upgraded knobs and backlighting. It’s always great to know when features we’ve worked hard on are appreciated.
At the same time, we completely understand your concerns. We hear your frustration regarding the stainless steel top and its susceptibility to scratches, the bridge burner design, the smaller bottom drawer, and the digital control layout. Your points about the functionality of the oven controls and the loss of the extended glass edge are very valid, and we can see how these changes impact usability, especially for someone accustomed to the previous Pro models.
We’ll make sure to pass your feedback along to our design and engineering teams. Constructive insights like yours are invaluable in helping us improve future models, particularly in balancing the professional-grade features our customers expect with durability and usability.
If you’d like to discuss any of your concerns further or have suggestions for ways we could better meet your needs, we encourage you to reach out via our Live Chat on the Frigidaire website or call our Customer Support team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We truly value your input and your loyalty to the Frigidaire brand.
Thank you again for sharing your thoughts, and we hope you continue to enjoy your cooking and baking adventures. - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Amazing oven
on December 22, 2025
Posted by: kittycat21852006
[This review was collected as part of a promotion.] Love cooking on this oven and the features it offers are great.
Response from frigidaire.comBy Maico, Online Outreach Specialist, December 26, 2025
Thank you for sharing your feedback, Kittycat21852006! We’re delighted to hear that you’re enjoying cooking with your Frigidaire oven and making the most of its features. Your satisfaction is very important to us!
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support team by dialing 1-800-374-4432. We are available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you again, and we hope you have a wonderful rest of your day! - Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support team by dialing 1-800-374-4432. We are available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you again, and we hope you have a wonderful rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
4
on December 22, 2025
Posted by: Tsnook96
[This review was collected as part of a promotion.] I love my oven the only thing I wish the knob’s we’re a little more
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Written by a customer while visiting frigidaire.com