Customer reviews from frigidaire.com
Frigidaire - Professional 6.2 Cu. Ft. Freestanding Total Convection Range with No Preheat and Air Fry - Stainless Steel
Average customer rating
4.6
(140 Reviews)
Rating breakdown 140 reviews
5 Stars
113
4 Stars
15
3 Stars
5
2 Stars
2
1 Star
5
Customer Reviews for Frigidaire - Professional 6.2 Cu. Ft. Freestanding Total Convection Range with No Preheat and Air Fry - Stainless Steel
Customer Rating
5
Love my new stove
on August 7, 2025
Posted by: NRyles
[This review was collected as part of a promotion.] I’m loving my new stove so far. I’ve only had it a couple weeks. However, I inadvertently got into Sabbath mode and couldn’t figure out how to get out of it. The manual didn’t give too much detail on it and I had to google it for more information. I ended up calling the appliance place and they helped me get out of Sabbath mode.
That has been my only glitch. Not so much with the oven itself but with the manual that didn’t supply us with enough info.
That has been my only glitch. Not so much with the oven itself but with the manual that didn’t supply us with enough info.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, August 7, 2025
Thank you for sharing your experience with the 30" Electric Range with No Preheat and Air Fry! We’re so glad to hear you’re enjoying your new stove. We also appreciate your feedback regarding the Sabbath mode and the manual. We understand how frustrating it can be when the instructions aren’t as clear as they should be, and we’re sorry for the inconvenience.
We’ll make sure to pass this along to improve future user manuals. If you have any further questions or need assistance with any other features, please don't hesitate to call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
We’ll make sure to pass this along to improve future user manuals. If you have any further questions or need assistance with any other features, please don't hesitate to call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Written by a customer while visiting frigidaire.com
Customer Rating
5
on August 25, 2025
Posted by: Crobar51
[This review was collected as part of a promotion.] Beautiful functional range
Response from frigidaire.comBy Maria, Online Outreach Specialist, August 26, 2025
Thank you for your kind words. We're thrilled to hear that you find your range both beautiful and functional. If you have any questions or need further assistance, please don’t hesitate to reach out. You can connect with us through Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 am to 8:00 pm EST. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
4
My New Range
on September 9, 2025
Posted by: BMarc
[This review was collected as part of a promotion.] I love the look and the feel of my new range. The door feels like it was made of high quality and the stove heats up very fast. However, I do find it difficult viewing the the temperature gauge.
Response from frigidaire.comBy Maria, Online Outreach Specialist, September 10, 2025
We’re delighted to hear that you’re enjoying the look and performance of your new range, and that it’s heating quickly for you. It’s wonderful to know that the quality of the design is meeting your expectations. We do understand your concern about viewing the temperature gauge, and we truly appreciate you sharing this feedback. Insights like yours help us continue to improve our appliances. If you’d like to review this in more detail or explore options for assistance, our Customer Care Team would be happy to help. You can connect with us through Live Chat at Frigidaire.com, or by calling 1-800-374-4432, Monday through Friday from 8:30 AM to 8:00 PM EST. – Maria
Written by a customer while visiting frigidaire.com
Customer Rating
4
Works great!
on September 13, 2025
Posted by: RNA15
[This review was collected as part of a promotion.] Heats up quickly, cooks food evenly,
Written by a customer while visiting frigidaire.com
Customer Rating
4
It is a very good oven but as far as professional ovens go, it doesn't compare to Viking
on September 21, 2025
Posted by: chuckeles
[This review was collected as part of a promotion.] It is a very good oven as far as professional ovens go, it does not compare to my last Viking oven. The air fryer rack is too snug, and it drags / scrapes the sides on all track levels It has to be manhandled to insert or remove. Oven temp settings are a little tricky to set at right temp. Preheat will say it is 350 degrees, but it will only read 315 with a oven thermometer. It takes about 10 minutes or longer for it to taper off and reach the desired 350 degrees. I normally set it at 50 degrees higher than the desired temp I want, and after the preheat light goes out, I drop it to desired temp. The fan runs whenever the oven is on, it only goes off when the oven cools down
Response from frigidaire.comBy Jessica, Online Outreach Specialist, September 23, 2025
Thank you for your detailed feedback on the 30" Electric Range with No Preheat and Air Fry. We appreciate your insights and understand how important precise temperature control and ease of use are in a professional kitchen setting. We’re sorry to hear about the challenges with the air fryer rack and temperature accuracy. Your comments regarding the snugness of the rack and the oven’s heating behavior have been shared with our product development team to help guide future improvements. If you haven’t already, please feel free to contact our support team at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Written by a customer while visiting frigidaire.com
Customer Rating
5
on October 15, 2025
Posted by: syd 50
[This review was collected as part of a promotion.] exceeds my expectations, takes a little long to preheat, but otherwise the oven works great
Response from frigidaire.comBy John, Online Outreach Specialist, October 15, 2025
Hello, Syd 50. Thank you so much for your kind words! We're delighted to hear that you liked our product. Please rest assured that we will continue to seek out opportunities to meet and exceed your needs. Should you need any assistance, don’t hesitate to reach out to us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday through Friday, 8:30 a.m.–8 p.m. EST. We’re always happy to help! _john
Written by a customer while visiting frigidaire.com
Customer Rating
5
New appliances
on October 17, 2025
Posted by: Nickvegas
[This review was collected as part of a promotion.] Love my new Frigidaire products. Best I have owned!!
Written by a customer while visiting frigidaire.com
Customer Rating
1
One of the heating elements cannot stop heating.
on November 14, 2025
Posted by: Yunjian
[This review was collected as part of a promotion.] I got the brand new range PCFE3080AF delivered today (11/14/2025). However, the warm zone cannot stop heating even after turning the knob to "OFF" forever. Tried more than 4 hours, and still heating with Hot Surface light on (all knobs turned OFF position as shown in the pic.). As it is brand new, I don't like the range being repaired but replaced with another brand NEW one.
Response from frigidaire.comBy Maico, Online Outreach Specialist, November 17, 2025
Hi there, Yunjian! Thank you for reaching out and sharing your experience with your new Frigidaire range, model PCFE3080AF. We completely understand how concerning it is when a brand-new appliance is not functioning properly, especially when the warm zone continues heating despite being turned off. We sincerely apologize for the inconvenience and frustration this has caused.
We appreciate you working with our Customer Care Team to resolve this issue. We see that a service appointment has been scheduled on 11/27 to further diagnose the unit. While we understand your preference for a replacement rather than repair, the service visit will help determine the safest and most effective resolution.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
We deeply apologize for your recent experience and thank you for bringing this to our attention. We hope to get this resolved promptly so you can enjoy your new range as intended.
Thank you again, and have a great rest of your day! - Maico
We appreciate you working with our Customer Care Team to resolve this issue. We see that a service appointment has been scheduled on 11/27 to further diagnose the unit. While we understand your preference for a replacement rather than repair, the service visit will help determine the safest and most effective resolution.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
We deeply apologize for your recent experience and thank you for bringing this to our attention. We hope to get this resolved promptly so you can enjoy your new range as intended.
Thank you again, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com