Customer reviews from frigidaire.com
Frigidaire - Professional 6.2 Cu. Ft. Freestanding Total Convection Range with No Preheat and Air Fry - Stainless Steel
Average customer rating
4.7
(128 Reviews)
Rating breakdown 128 reviews
5 Stars
105
4 Stars
13
3 Stars
4
2 Stars
1
1 Star
5
Customer Reviews for Frigidaire - Professional 6.2 Cu. Ft. Freestanding Total Convection Range with No Preheat and Air Fry - Stainless Steel
Customer Rating
4
My New Range
on September 9, 2025
Posted by: BMarc
[This review was collected as part of a promotion.] I love the look and the feel of my new range. The door feels like it was made of high quality and the stove heats up very fast. However, I do find it difficult viewing the the temperature gauge.
Response from frigidaire.comBy Maria, Online Outreach Specialist, September 10, 2025
We’re delighted to hear that you’re enjoying the look and performance of your new range, and that it’s heating quickly for you. It’s wonderful to know that the quality of the design is meeting your expectations. We do understand your concern about viewing the temperature gauge, and we truly appreciate you sharing this feedback. Insights like yours help us continue to improve our appliances. If you’d like to review this in more detail or explore options for assistance, our Customer Care Team would be happy to help. You can connect with us through Live Chat at Frigidaire.com, or by calling 1-800-374-4432, Monday through Friday from 8:30 AM to 8:00 PM EST. – Maria
Written by a customer while visiting frigidaire.com
Customer Rating
4
Works great!
on September 13, 2025
Posted by: RNA15
[This review was collected as part of a promotion.] Heats up quickly, cooks food evenly,
Written by a customer while visiting frigidaire.com
Customer Rating
4
It is a very good oven but as far as professional ovens go, it doesn't compare to Viking
on September 21, 2025
Posted by: chuckeles
[This review was collected as part of a promotion.] It is a very good oven as far as professional ovens go, it does not compare to my last Viking oven. The air fryer rack is too snug, and it drags / scrapes the sides on all track levels It has to be manhandled to insert or remove. Oven temp settings are a little tricky to set at right temp. Preheat will say it is 350 degrees, but it will only read 315 with a oven thermometer. It takes about 10 minutes or longer for it to taper off and reach the desired 350 degrees. I normally set it at 50 degrees higher than the desired temp I want, and after the preheat light goes out, I drop it to desired temp. The fan runs whenever the oven is on, it only goes off when the oven cools down
Response from frigidaire.comBy Jessica, Online Outreach Specialist, September 23, 2025
Thank you for your detailed feedback on the 30" Electric Range with No Preheat and Air Fry. We appreciate your insights and understand how important precise temperature control and ease of use are in a professional kitchen setting. We’re sorry to hear about the challenges with the air fryer rack and temperature accuracy. Your comments regarding the snugness of the rack and the oven’s heating behavior have been shared with our product development team to help guide future improvements. If you haven’t already, please feel free to contact our support team at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Amazing
on October 12, 2025
Posted by: JRos24
[This review was collected as part of a promotion.] This stove has so many features we are still learning it! But we threw the air fryer away. This makes our house look nicer and has that high end quality we were looking for
Written by a customer while visiting frigidaire.com
Customer Rating
5
on October 15, 2025
Posted by: syd 50
[This review was collected as part of a promotion.] exceeds my expectations, takes a little long to preheat, but otherwise the oven works great
Response from frigidaire.comBy John, Online Outreach Specialist, October 15, 2025
Hello, Syd 50. Thank you so much for your kind words! We're delighted to hear that you liked our product. Please rest assured that we will continue to seek out opportunities to meet and exceed your needs. Should you need any assistance, don’t hesitate to reach out to us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday through Friday, 8:30 a.m.–8 p.m. EST. We’re always happy to help! _john
Written by a customer while visiting frigidaire.com
Customer Rating
5
New appliances
on October 17, 2025
Posted by: Nickvegas
[This review was collected as part of a promotion.] Love my new Frigidaire products. Best I have owned!!
Written by a customer while visiting frigidaire.com
Customer Rating
1
One of the heating elements cannot stop heating.
on November 14, 2025
Posted by: Yunjian
[This review was collected as part of a promotion.] I got the brand new range PCFE3080AF delivered today (11/14/2025). However, the warm zone cannot stop heating even after turning the knob to "OFF" forever. Tried more than 4 hours, and still heating with Hot Surface light on (all knobs turned OFF position as shown in the pic.). As it is brand new, I don't like the range being repaired but replaced with another brand NEW one.
Response from frigidaire.comBy Maico, Online Outreach Specialist, November 17, 2025
Hi there, Yunjian! Thank you for reaching out and sharing your experience with your new Frigidaire range, model PCFE3080AF. We completely understand how concerning it is when a brand-new appliance is not functioning properly, especially when the warm zone continues heating despite being turned off. We sincerely apologize for the inconvenience and frustration this has caused.
We appreciate you working with our Customer Care Team to resolve this issue. We see that a service appointment has been scheduled on 11/27 to further diagnose the unit. While we understand your preference for a replacement rather than repair, the service visit will help determine the safest and most effective resolution.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
We deeply apologize for your recent experience and thank you for bringing this to our attention. We hope to get this resolved promptly so you can enjoy your new range as intended.
Thank you again, and have a great rest of your day! - Maico
We appreciate you working with our Customer Care Team to resolve this issue. We see that a service appointment has been scheduled on 11/27 to further diagnose the unit. While we understand your preference for a replacement rather than repair, the service visit will help determine the safest and most effective resolution.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
We deeply apologize for your recent experience and thank you for bringing this to our attention. We hope to get this resolved promptly so you can enjoy your new range as intended.
Thank you again, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
3
the keep-warm knob cannot work. The keep-warm still hot even the knob turned to Off position.
on November 26, 2025
Posted by: Jack Wu
[This review was collected as part of a promotion.] The quality of Frigidaire products seems coming down. Mt previous range from Frigidaire last a long with excellent quality. But now my brand new range just put in then Have a problem.
Written by a customer while visiting frigidaire.com