Customer Reviews for Frigidaire - Professional 30 in. Wide 5 elements 6.2 Cu. Ft. Freestanding Total Convection Range with No Preheat and Air Fry - Stainless Steel
Customer Rating
5
Fresh baked bread back on the menu
on March 20, 2025
Posted by: Betuzza
[This review was collected as part of a promotion.] We are delighted with our new Frigidaire electric range. We purchased a new range (another brand) about a year ago and it performed so poorly that it could not produce an evenly baked loaf of bread. After a long battle with the manufacturer our local appliance dealer came to the rescue providing us with a new Frigidaire range. We were a bit skeptical at first since we didn’t participate in the choice of brands. However after the first use we are absolutely delighted with this product. The first two loaves we baked came out perfect. Succeeding batches of bread and cookies were also perfect. We haven’t explored all the features yet but at this point this range’s performance is outstanding.
[This review was collected as part of a promotion.] We have only had the stove for one week. We are happy with it. Let's see in the months and years to come how I would rate it...
[This review was collected as part of a promotion.] The range is a nice upgrade from a standard. To best use the range, I'd highly recommend that you thoroughly read the instruction manual.
Response from frigidaire.comBy Chris, Online Outreach Specialist, March 17, 2025
Thank you for the fantastic rating! We're so glad to hear you had a great experience. One of our main goals is customer satisfaction, and we will be happy to use your feedback and suggestions in hopes that we can better serve your needs in the future. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
At this point I’m not sure about the function of this range. It was just installed and this review is about the owners manual and the website support which are god awful. I’m pretty sure the person who wrote the manual is not fluent in English which would be ok if someone who is fluent checked the work. The website is terrible to navigate and is useless in answering little questions such as what is the “AUD” function on the display, how do you set the timer? What is the difference between conv bake and conv roast? There is no user manual that is worth two cents. Will get back to you on function when I figure out how to use the thing.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, March 20, 2025
Thank you for sharing your honest feedback, WildBill51. We’re sorry to hear that the owner's manual and website support have not met your expectations. We completely understand how frustrating it can be when you're trying to familiarize yourself with a new appliance but can’t find clear and helpful guidance. We also appreciate your patience as you explore the features of your new range, and we hope it performs to your satisfaction once you’ve had the chance to use it fully.
Your concerns are important to us, and we’d love to assist you in any way we can. If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
[This review was collected as part of a promotion.] Stove was a smart buy! Lots of features and looks beautiful. We purchased due to our old one being 20+ years old. This one is like a tank compared to our old one. So happy
[This review was collected as part of a promotion.] This oven does everything you’d expect it to. The air fryer feature is by far my favorite!! If I was on the market for an oven today, I would buy this one again.
[This review was collected as part of a promotion.] Especially like built in air fryer, stove top heats quickly, bridge heating element a nice surprise for use of a griddle
[This review was collected as part of a promotion.] Have only had the range for just over a week now, but everything works really well and the air fry function is a positive for sure. It is very nice looking too. I am impressed with this range so far.
Response from frigidaire.comBy Christian, Online Outreach Specialist, March 5, 2025
We appreciate you taking the time to rate, as well as your willingness to share your thoughts and direct input that will help us better understand and serve our consumers in the future. Please be assured that your comments will be taken into consideration. Our engineering and design teams are always keeping an eye on our brand pages to gather comments and experiences like yours for future use. Call us at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8 p.m., or use the Live Chat feature at www.frigidaire.com if you have any more questions or concerns. EST, and we will gladly help.