Customer reviews from frigidaire.com
Frigidaire - Professional 6.2 Cu. Ft. Freestanding Total Convection Range with No Preheat and Air Fry - Stainless Steel
Average customer rating
4.7
(93 Reviews)
Rating breakdown 93 reviews
5 Stars
78
4 Stars
8
3 Stars
2
2 Stars
1
1 Star
4
Customer Reviews for Frigidaire - Professional 6.2 Cu. Ft. Freestanding Total Convection Range with No Preheat and Air Fry - Stainless Steel
Customer Rating
1
Pending use
on March 16, 2025
Posted by: WildBill51
At this point I’m not sure about the function of this range. It was just installed and this review is about the owners manual and the website support which are god awful. I’m pretty sure the person who wrote the manual is not fluent in English which would be ok if someone who is fluent checked the work. The website is terrible to navigate and is useless in answering little questions such as what is the “AUD” function on the display, how do you set the timer? What is the difference between conv bake and conv roast? There is no user manual that is worth two cents.
Will get back to you on function when I figure out how to use the thing.
Will get back to you on function when I figure out how to use the thing.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, March 20, 2025
Thank you for sharing your honest feedback, WildBill51. We’re sorry to hear that the owner's manual and website support have not met your expectations. We completely understand how frustrating it can be when you're trying to familiarize yourself with a new appliance but can’t find clear and helpful guidance. We also appreciate your patience as you explore the features of your new range, and we hope it performs to your satisfaction once you’ve had the chance to use it fully.
Your concerns are important to us, and we’d love to assist you in any way we can. If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Your concerns are important to us, and we’d love to assist you in any way we can. If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
3
Impossible to keep clean
on March 20, 2025
Posted by: shuggins
[This review was collected as part of a promotion.] Trim piece on front of cooktop was scratched within a few days, despite being overly careful with cookware. Black cooktop is impossible to keep clean/streak-free. Sliding oven rack is handy but very difficult to move. Not at all fingerprint resistant as claimed.
Response from frigidaire.comBy Christian, Online Outreach Specialist, March 24, 2025
We thank you for your willingness to share your opinions and for your personal contribution to helping us better understand and meet our customers needs going forward. Please know that your feedback will not go unnoticed, as our design and engineering teams are constantly monitoring our brand pages for feedback and experiences, such as yours, for future reference. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
Best Regards,
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
Frigidaire Professional Series Stove/Oven
on March 30, 2025
Posted by: Action27
[This review was collected as part of a promotion.] Beautiful oven high quality construction and materials. Works great so far. The lighted control knobs are a good safely item and add a classy touch when in use.
Written by a customer while visiting frigidaire.com
Customer Rating
5
on April 7, 2025
Posted by: Ronald O
[This review was collected as part of a promotion.] love it, looks so professional and works great
Written by a customer while visiting frigidaire.com
Customer Rating
5
on April 21, 2025
Posted by: EddieSierra54
[This review was collected as part of a promotion.] Super fast cooking and so many options of cooking methods.
Written by a customer while visiting frigidaire.com