Customer reviews from frigidaire.com
Frigidaire - Professional 30 in. Wide 5 elements 6.2 Cu. Ft. Freestanding Total Convection Range with No Preheat and Air Fry - Stainless Steel
Average customer rating
4.6
(181 Reviews)
Rating breakdown 181 reviews
5 Stars
141
4 Stars
20
3 Stars
9
2 Stars
3
1 Star
8
Customer Reviews for Frigidaire - Professional 30 in. Wide 5 elements 6.2 Cu. Ft. Freestanding Total Convection Range with No Preheat and Air Fry - Stainless Steel
Customer Rating
5
Love it!
on September 4, 2025
Posted by: Allee0320
[This review was collected as part of a promotion.] So far so good. We’ve had our new stove for a little week now, we love how streamlined, quiet and efficient it is. Boils water fast. Bakes evenly. Easy to clean. Looking forward to using all the other bells and whistles.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, September 5, 2025
Thank you for sharing your experience with your new stove! We’re so happy to hear that you’re enjoying its streamlined design, quiet operation, and efficiency. It’s great to know that it’s boiling water quickly, baking evenly, and is easy to clean—those are all key features we love to hear about! We’re also excited that you’re looking forward to exploring the other bells and whistles. We hope you continue to enjoy discovering all the features your stove has to offer, and if you ever have any questions or need tips, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Electric Range
on September 18, 2025
Posted by: Luke62
[This review was collected as part of a promotion.] Our new range has been working flawlessly and we really appreciate how well the oven consistently heats up and cooks a variety of foods and recipes. Worth the investment.
Response from frigidaire.comBy Reed, Online Outreach Specialist, September 19, 2025
We’re glad to hear that your new range is performing flawlessly and that the oven consistently heats and cooks your meals well. It’s great to know it’s been a worthwhile investment! If you have any questions or need assistance in the future, please connect with us through live chat at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 AM–8 PM EST. – Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love versatility
on October 2, 2025
Posted by: BobJ47
[This review was collected as part of a promotion.] The range has so many cooking options. Conventional, convection, air fry, no preheat.
It gives you many more options for the ways you need to prepare different types of foods.
And the stove top has 5 burners where most other ranges this size always have 4. Again, more versatility. And the large burner for big pots is truly LARGE. Overall a great upgrade to our kitchen!
It gives you many more options for the ways you need to prepare different types of foods.
And the stove top has 5 burners where most other ranges this size always have 4. Again, more versatility. And the large burner for big pots is truly LARGE. Overall a great upgrade to our kitchen!
Written by a customer while visiting frigidaire.com
Customer Rating
1
One of the heating elements cannot stop heating.
on November 14, 2025
Posted by: Yunjian
[This review was collected as part of a promotion.] I got the brand new range PCFE3080AF delivered today (11/14/2025). However, the warm zone cannot stop heating even after turning the knob to "OFF" forever. Tried more than 4 hours, and still heating with Hot Surface light on (all knobs turned OFF position as shown in the pic.). As it is brand new, I don't like the range being repaired but replaced with another brand NEW one.
Response from frigidaire.comBy Maico, Online Outreach Specialist, November 17, 2025
Hi there, Yunjian! Thank you for reaching out and sharing your experience with your new Frigidaire range, model PCFE3080AF. We completely understand how concerning it is when a brand-new appliance is not functioning properly, especially when the warm zone continues heating despite being turned off. We sincerely apologize for the inconvenience and frustration this has caused.
We appreciate you working with our Customer Care Team to resolve this issue. We see that a service appointment has been scheduled on 11/27 to further diagnose the unit. While we understand your preference for a replacement rather than repair, the service visit will help determine the safest and most effective resolution.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
We deeply apologize for your recent experience and thank you for bringing this to our attention. We hope to get this resolved promptly so you can enjoy your new range as intended.
Thank you again, and have a great rest of your day! - Maico
We appreciate you working with our Customer Care Team to resolve this issue. We see that a service appointment has been scheduled on 11/27 to further diagnose the unit. While we understand your preference for a replacement rather than repair, the service visit will help determine the safest and most effective resolution.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
We deeply apologize for your recent experience and thank you for bringing this to our attention. We hope to get this resolved promptly so you can enjoy your new range as intended.
Thank you again, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
1
Warm Zone element stays on
on January 29, 2026
Posted by: JDVS
Unfortunately I have to give a bad review. Brand new nice looking range, I turned it on for the first time and the warm zone stays on at all times, the knob cannot turn it off. I requested a service call, hopefully it will be a simple and quick fix. I will share the outcome for those reporting the same problem.
Response from frigidaire.comBy Christian, Online Outreach Specialist, February 2, 2026
Thank you for sharing your experience, and we’re sorry to hear about the issue with the warm zone on your new range. We understand how disappointing it is to encounter a problem right out of the box, especially on a brand-new appliance.
We’re glad you’ve already requested service and hope the repair is quick and straightforward. We appreciate you taking the time to share your experience and for your willingness to update others once the issue is resolved.
If you need any additional assistance, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
We’re glad you’ve already requested service and hope the repair is quick and straightforward. We appreciate you taking the time to share your experience and for your willingness to update others once the issue is resolved.
If you need any additional assistance, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
2
on March 7, 2026
Posted by: SCWoodguy
[This review was collected as part of a promotion.] Nice looking stove. Boils water quicker then our old one. Only complaint is the way the drawer slides are attached to the storage drawer is really cheap. Broke on our first day.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, March 9, 2026
Hi SCWoodguy, thank you for sharing your feedback with us. We’re glad to hear you’re enjoying the look of the stove and that it’s boiling water faster than your previous one.
We’re very sorry to hear that the storage drawer slide broke on the first day of use. We understand how disappointing that must be, especially with a brand-new appliance. Your feedback about the drawer construction is important to us and will be shared with the appropriate team for review.
While we were unable to locate any contact with us pertaining to your concerns. We would like to ensure that you are properly assisted, and your appliance is performing as designed. So that we can do so, please chat with us by going to www.frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST, and we will dive right in. We look forward to speaking with you! - Patrick
We’re very sorry to hear that the storage drawer slide broke on the first day of use. We understand how disappointing that must be, especially with a brand-new appliance. Your feedback about the drawer construction is important to us and will be shared with the appropriate team for review.
While we were unable to locate any contact with us pertaining to your concerns. We would like to ensure that you are properly assisted, and your appliance is performing as designed. So that we can do so, please chat with us by going to www.frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST, and we will dive right in. We look forward to speaking with you! - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great choice!
on May 26, 2024
Posted by: cactus16
[This review was collected as part of a promotion.] This oven provides multiple options in both the range top and oven that make cooking a breeze. I enjoy the powerful heat and short boil time. It’s also easy to clean and looks great in the kitchen.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Clearer directions
on November 17, 2024
Posted by: Johnny7854
[This review was collected as part of a promotion.] I needed better directions for the use of the oven. My turkey browned beautifully, but wasn't done. I think i neeeded a different pan.
Written by a customer while visiting frigidaire.com