Customer reviews from frigidaire.com
Frigidaire - Professional 6.2 Cu. Ft. Freestanding Total Convection Range with No Preheat and Air Fry - Stainless Steel
Average customer rating
4.6
(148 Reviews)
Rating breakdown 148 reviews
5 Stars
118
4 Stars
17
3 Stars
5
2 Stars
2
1 Star
6
Customer Reviews for Frigidaire - Professional 6.2 Cu. Ft. Freestanding Total Convection Range with No Preheat and Air Fry - Stainless Steel
Customer Rating
5
Electric Range
on September 18, 2025
Posted by: Luke62
[This review was collected as part of a promotion.] Our new range has been working flawlessly and we really appreciate how well the oven consistently heats up and cooks a variety of foods and recipes. Worth the investment.
Response from frigidaire.comBy Reed, Online Outreach Specialist, September 19, 2025
We’re glad to hear that your new range is performing flawlessly and that the oven consistently heats and cooks your meals well. It’s great to know it’s been a worthwhile investment! If you have any questions or need assistance in the future, please connect with us through live chat at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 AM–8 PM EST. – Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love versatility
on October 2, 2025
Posted by: BobJ47
[This review was collected as part of a promotion.] The range has so many cooking options. Conventional, convection, air fry, no preheat.
It gives you many more options for the ways you need to prepare different types of foods.
And the stove top has 5 burners where most other ranges this size always have 4. Again, more versatility. And the large burner for big pots is truly LARGE. Overall a great upgrade to our kitchen!
It gives you many more options for the ways you need to prepare different types of foods.
And the stove top has 5 burners where most other ranges this size always have 4. Again, more versatility. And the large burner for big pots is truly LARGE. Overall a great upgrade to our kitchen!
Written by a customer while visiting frigidaire.com
Customer Rating
1
One of the heating elements cannot stop heating.
on November 14, 2025
Posted by: Yunjian
[This review was collected as part of a promotion.] I got the brand new range PCFE3080AF delivered today (11/14/2025). However, the warm zone cannot stop heating even after turning the knob to "OFF" forever. Tried more than 4 hours, and still heating with Hot Surface light on (all knobs turned OFF position as shown in the pic.). As it is brand new, I don't like the range being repaired but replaced with another brand NEW one.
Response from frigidaire.comBy Maico, Online Outreach Specialist, November 17, 2025
Hi there, Yunjian! Thank you for reaching out and sharing your experience with your new Frigidaire range, model PCFE3080AF. We completely understand how concerning it is when a brand-new appliance is not functioning properly, especially when the warm zone continues heating despite being turned off. We sincerely apologize for the inconvenience and frustration this has caused.
We appreciate you working with our Customer Care Team to resolve this issue. We see that a service appointment has been scheduled on 11/27 to further diagnose the unit. While we understand your preference for a replacement rather than repair, the service visit will help determine the safest and most effective resolution.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
We deeply apologize for your recent experience and thank you for bringing this to our attention. We hope to get this resolved promptly so you can enjoy your new range as intended.
Thank you again, and have a great rest of your day! - Maico
We appreciate you working with our Customer Care Team to resolve this issue. We see that a service appointment has been scheduled on 11/27 to further diagnose the unit. While we understand your preference for a replacement rather than repair, the service visit will help determine the safest and most effective resolution.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
We deeply apologize for your recent experience and thank you for bringing this to our attention. We hope to get this resolved promptly so you can enjoy your new range as intended.
Thank you again, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
3
Older is often Better 2007 Pro model versus 2025 Pro model.
on December 19, 2025
Posted by: STARLORD89
[This review was collected as part of a promotion.] To start I had a 2007 Frigidaire Pro model stove and have done tons of baking and cooking over the years
The new Pro model has some good features but also some very big oversights and a few issues with fit and finishes. First the pros. The oven is built better then the lower grade models. Door is solid. The knobs are an upgrades from the lower models and the backlight is nice. The interior of the over is nice and spacious and looks nice. The convection works well. The dual lighting is very nice. The racks and easy glide rack is very nice. Now some no so great things. The stainless steel on the top of the stove is a major scratch issue. Its not coated stainless steel and it scratches babdly with the wide strip of stainless steel near the cooking surface. Cheap thing that should not have been on a pro model like this. That is a major flaw that the old pro models did not have an issue with. The bridge burner is just dumb on a pro model and should be removed. Pro cooks do not use a bridge element. You need to large high wattage burners up front. The bottom drawer is no longer a warning drawer and it very small and very cheap thing steel. It feels cheap as it is. The controls on the stove and the digital display are senseless. The digital panel is flat to the stove so you can even see it when standing over the stove unlike the old pro model where the front display and knobs were on a 45 degree panel. Having to turn a knob for the oven function and turn a knob for the temperature is silly. The old pro models you just pressed the oven function and the temp on the pad. Much easier and straightforward. Design engineer goofed that up. The stove looks nice with the knobs but the digital display does nothing and is to small. I do think this stove is niced and better built then the Kitchen Aid models which I looked at as well. Losing the extented glass edge to overlap the counter was a major minus so then you end up with a gap you need a filler for. I do like my older pro model better. As a mechanial engineer and baker they could have done a bit better with this pro model.
The new Pro model has some good features but also some very big oversights and a few issues with fit and finishes. First the pros. The oven is built better then the lower grade models. Door is solid. The knobs are an upgrades from the lower models and the backlight is nice. The interior of the over is nice and spacious and looks nice. The convection works well. The dual lighting is very nice. The racks and easy glide rack is very nice. Now some no so great things. The stainless steel on the top of the stove is a major scratch issue. Its not coated stainless steel and it scratches babdly with the wide strip of stainless steel near the cooking surface. Cheap thing that should not have been on a pro model like this. That is a major flaw that the old pro models did not have an issue with. The bridge burner is just dumb on a pro model and should be removed. Pro cooks do not use a bridge element. You need to large high wattage burners up front. The bottom drawer is no longer a warning drawer and it very small and very cheap thing steel. It feels cheap as it is. The controls on the stove and the digital display are senseless. The digital panel is flat to the stove so you can even see it when standing over the stove unlike the old pro model where the front display and knobs were on a 45 degree panel. Having to turn a knob for the oven function and turn a knob for the temperature is silly. The old pro models you just pressed the oven function and the temp on the pad. Much easier and straightforward. Design engineer goofed that up. The stove looks nice with the knobs but the digital display does nothing and is to small. I do think this stove is niced and better built then the Kitchen Aid models which I looked at as well. Losing the extented glass edge to overlap the counter was a major minus so then you end up with a gap you need a filler for. I do like my older pro model better. As a mechanial engineer and baker they could have done a bit better with this pro model.
Response from frigidaire.comBy Maico, Online Outreach Specialist, December 22, 2025
Good day, Starlord89! Thank you so much for taking the time to share your detailed feedback about your new Frigidaire Pro model stove. We truly appreciate hearing from someone with your experience in both mechanical engineering and baking. It provides a valuable perspective for us.
We’re glad to hear that you’re enjoying aspects like the oven’s build quality, spacious interior, dual lighting, easy-glide racks, and the upgraded knobs and backlighting. It’s always great to know when features we’ve worked hard on are appreciated.
At the same time, we completely understand your concerns. We hear your frustration regarding the stainless steel top and its susceptibility to scratches, the bridge burner design, the smaller bottom drawer, and the digital control layout. Your points about the functionality of the oven controls and the loss of the extended glass edge are very valid, and we can see how these changes impact usability, especially for someone accustomed to the previous Pro models.
We’ll make sure to pass your feedback along to our design and engineering teams. Constructive insights like yours are invaluable in helping us improve future models, particularly in balancing the professional-grade features our customers expect with durability and usability.
If you’d like to discuss any of your concerns further or have suggestions for ways we could better meet your needs, we encourage you to reach out via our Live Chat on the Frigidaire website or call our Customer Support team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We truly value your input and your loyalty to the Frigidaire brand.
Thank you again for sharing your thoughts, and we hope you continue to enjoy your cooking and baking adventures. - Maico
We’re glad to hear that you’re enjoying aspects like the oven’s build quality, spacious interior, dual lighting, easy-glide racks, and the upgraded knobs and backlighting. It’s always great to know when features we’ve worked hard on are appreciated.
At the same time, we completely understand your concerns. We hear your frustration regarding the stainless steel top and its susceptibility to scratches, the bridge burner design, the smaller bottom drawer, and the digital control layout. Your points about the functionality of the oven controls and the loss of the extended glass edge are very valid, and we can see how these changes impact usability, especially for someone accustomed to the previous Pro models.
We’ll make sure to pass your feedback along to our design and engineering teams. Constructive insights like yours are invaluable in helping us improve future models, particularly in balancing the professional-grade features our customers expect with durability and usability.
If you’d like to discuss any of your concerns further or have suggestions for ways we could better meet your needs, we encourage you to reach out via our Live Chat on the Frigidaire website or call our Customer Support team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We truly value your input and your loyalty to the Frigidaire brand.
Thank you again for sharing your thoughts, and we hope you continue to enjoy your cooking and baking adventures. - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great choice!
on May 26, 2024
Posted by: cactus16
[This review was collected as part of a promotion.] This oven provides multiple options in both the range top and oven that make cooking a breeze. I enjoy the powerful heat and short boil time. It’s also easy to clean and looks great in the kitchen.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Clearer directions
on November 17, 2024
Posted by: Johnny7854
[This review was collected as part of a promotion.] I needed better directions for the use of the oven. My turkey browned beautifully, but wasn't done. I think i neeeded a different pan.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Amazing
on October 12, 2025
Posted by: JRos24
[This review was collected as part of a promotion.] This stove has so many features we are still learning it! But we threw the air fryer away. This makes our house look nicer and has that high end quality we were looking for
Written by a customer while visiting frigidaire.com
Customer Rating
5
excellent range
on December 6, 2025
Posted by: vikki25
Looks great, works great, easy to use. Definitely helps the food to taste better, I don't know why, but it does.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, December 9, 2025
Hi there. Thank you for sharing your feedback! We’re delighted to hear that your appliance looks great, works well, and is easy to use. It’s wonderful to know it’s helping enhance your food experience!
We appreciate your review and hope your appliance continues to serve you reliably for years to come.
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
We appreciate your review and hope your appliance continues to serve you reliably for years to come.
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com