Customer reviews from lg.com
LG - 350 Sq. Ft. 8,000 BTU Window Air Conditioner - White
Average customer rating
3.9
(11 Reviews)
Rating breakdown 11 reviews
5 Stars
6
4 Stars
1
3 Stars
2
2 Stars
1
1 Star
1
Customer Reviews for LG - 350 Sq. Ft. 8,000 BTU Window Air Conditioner - White
Customer Rating
4
Gets The Job Done!
on January 4, 2025
Posted by: earthangel606
[This review was collected as part of a promotion.] We bought this for the largest room in our home and it did a great job cooling the area and spreading the cool air across the space. The only issue is that it leaks a lot.
Response from lg.comBy Anthony, LG Digital Team, February 19, 2025
We’re so glad to hear your LW8024RD is keeping your space cool! It's always great when our products help create a comfortable environment. To keep you fully protected once the manufacturer’s standard parts and labor warranty ends, we’ve got an awesome offer for you: stay covered for an additional two years for only $79.99—no deductible or extra fees! Just click the tab above to learn more, and while you’re there, be sure to click the chat icon in the bottom right corner to chat with one of our Better Life Specialists for more amazing deals and promotions. If you need further assistance on the leak, reach out to us on social media @LGUSSupport with your contact details through a private message and we'd be more than happy to further look into it with you! ❄️ ^Anthony
Written by a customer while visiting lg.com
Customer Rating
5
Great buy!
on October 12, 2024
Posted by: Love the buy
[This review was collected as part of a promotion.] Works amazing! Love how it has energy efficiency mode!Will buy again when this one has done its job!
Response from lg.comBy ^Rich, LG Digital Care Team, February 14, 2026
Hi there, we understand and appreciate you taking a moment to share your feedback. It’s great to hear that your LG 8000 BTU Window Air Conditioner model LW8024RD is performing so well for you. The energy efficiency mode is a strong benefit of this unit, and it’s great to know it’s delivering the cooling power you need while helping manage energy use. Hearing that you’d purchase it again speaks volumes.
If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com.
LG Digital Care Team ^Rich
#LifesGood ❤️
If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com.
LG Digital Care Team ^Rich
#LifesGood ❤️
Written by a customer while visiting lg.com
Customer Rating
5
EASY TO USE
on August 26, 2024
Posted by: PETER C
from NEW CUMBERLAND, PENNA.
[This review was collected as part of a promotion.] I RECENTLY BOUGHT LG LW8024RD WINDOW AIR CONDITIONER AND A FRIEND OF OUR INSTALLED IT IN OUR LIVING ROOM WINDOW. HE HAD NO PROBLEMS INSTALLING IT.
IT WORKED BEAUTIFULLY RIGHT AWAY. NO PROBLEMS, QUIET, EFFICIENT, AND EASY TO USE.
WE LOVE IT. OUR OLD AIR CONDITIONER WAS
MY BROTHERS AND IT WAS A 12,000BTU UNIT., IT WAS OLD (12 YEARS)??? AND STARTED LEAKING WATER, NOISY..
THIS 8,000BTU LG AIR CONDITIONER WORKS WELL FOR OUR HOUSE, LIVING ROOM AND KITCHEN.
I WILL RECOMMEND LG AND YOUR COMPANY TO ANY ONE LOOKING FOR A GOOD AIR CONDITIONER.
THANK YOU SO MUCH FOR A GREAT PRODUCT.
IT WORKED BEAUTIFULLY RIGHT AWAY. NO PROBLEMS, QUIET, EFFICIENT, AND EASY TO USE.
WE LOVE IT. OUR OLD AIR CONDITIONER WAS
MY BROTHERS AND IT WAS A 12,000BTU UNIT., IT WAS OLD (12 YEARS)??? AND STARTED LEAKING WATER, NOISY..
THIS 8,000BTU LG AIR CONDITIONER WORKS WELL FOR OUR HOUSE, LIVING ROOM AND KITCHEN.
I WILL RECOMMEND LG AND YOUR COMPANY TO ANY ONE LOOKING FOR A GOOD AIR CONDITIONER.
THANK YOU SO MUCH FOR A GREAT PRODUCT.
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Response from lg.comBy ^Rich, LG Digital Care Team, April 9, 2026
Hi Peter, thank you for taking the time to share your experience with the LG LW8024RD Window Air Conditioner. We understand how valuable a smooth installation and quiet, efficient cooling can be, and it is great to hear this 8000 BTU model is performing so well for your living room and kitchen. It is wonderful knowing it has already made a strong impression compared to your previous unit.
If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com.
#LifesGood ❤️
LG Digital Care Team ^Rich
If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com.
#LifesGood ❤️
LG Digital Care Team ^Rich
Written by a customer while visiting lg.com
Customer Rating
5
Quiet and efficient
on August 23, 2024
Posted by: tptab
[This review was collected as part of a promotion.] I have used this unit off and on for about four weeks now. So far I am pleased with its functionality and noise level. My room which is approximately 320 sq. feet cools quite quickly. Installation was pretty simple and straightforward. Considering the market for similar units I feel this LG air conditioner was a great price and highly recommend it.
Response from lg.comBy LG, March 28, 2026
Hi, there. Thanks for sharing your experience with the LG Air Conditioner (LW8024RD) model. It’s great to hear that after several weeks of use, the unit is performing just the way you hoped. This unit is built for efficient cooling and dependable operation, so it’s wonderful to know your 320 sq. ft. room cools quickly and that the noise level stays comfortable. Smooth installation and strong value compared to similar units make your feedback even more meaningful. Your recommendation truly means a lot. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. #LifesGood ❤️ LG Digital Care Team ^Juvy
Written by a customer while visiting lg.com
Customer Rating
5
Great product!
on August 11, 2024
Posted by: AW2024
[This review was collected as part of a promotion.] I bought the 8000 BTU a month ago and I am happy with it. It is easy to install. I have tried different given modes on the unit, such as cool, fan, dry, etc. They are all very efficient and easy to operate. The most important thing to me is ... it is very quiet and it cools down my living room (350 square feet) almost immediately. I am content with it.
Response from lg.comBy LG, April 18, 2026
Hi, there. Thank you for sharing your experience with your LG Air Conditioner (LW8024RD) model. It’s great to hear that your unit has been such a strong performer after a month of use. Easy installation, efficient operation across all modes — cool, fan, dry — and especially the quiet performance are exactly what this model is designed for. Cooling a 350 sq. ft. living room almost immediately is a sign it’s doing its job exceptionally well. We’re glad you’re content with it. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. #LifesGood ❤️ LG Digital Care Team ^Juvy
Written by a customer while visiting lg.com
Customer Rating
5
Easy to operate, several different functions
on August 7, 2024
Posted by: jean80
from Spokane, WA
[This review was collected as part of a promotion.] In the hottest summer recorded in Spokane, WA, this air conditioner has kept me very comfortable. I am very impressed with the quality of the product.
Pros: ease of use, Quality, Performance
Quality
5
Features
5
Value
5
Response from lg.comBy LG, June 28, 2026
Hello, Jean! Talk about a lifesaver! Thanks for sharing the love for your LG air conditioner—sounds like it is tackling that historic Spokane heat wave like an absolute champ and keeping your home perfectly chilled. We are absolutely thrilled that the exceptional build quality and cooling power are keeping you completely comfortable this summer. If you ever need anything down the road, feel free to reach out to @LGUSSupport. ^James
Written by a customer while visiting lg.com
Customer Rating
5
A great little AC unit
on August 2, 2024
Posted by: NRM OKC
from Oklahoma
got this to cool my bedroom and what a great job it does.
Pros: Performance
Quality
5
Features
5
Value
5
Response from lg.comBy LG, April 10, 2026
Hi, there. Thank you for sharing your experience with the LG Air Conditioner (LW8024RD) model. It’s great to hear that it’s doing such a fantastic job in your space. This model is designed for fast, efficient cooling and steady airflow, making it a strong choice for smaller rooms where comfort really matters. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. #LifesGood ❤️ LG Digital Care Team ^Juvy
Written by a customer while visiting lg.com
Customer Rating
2
Good ac but leaks
on July 23, 2024
Posted by: Jguad101
from Brooklyn ny
[This review was collected as part of a promotion.] I have had this air conditioner for not even a year and a half and it works great to cool my room down but it leaks into my room instead of out side. I have to leave a bowl under the ac where is drips and dump the water every 30 min to an hour depending on how much water comes out. I have made sure the ac was leveled I even put a piece of wood u see it on the inside of my house to hold it up so I know the water should not be coming out this end.
Pros: ease of use, Quality, Style/Design, Performance
Quality
3
Features
5
Value
5
Response from lg.comBy LG, July 30, 2024
Hi, there. Thank you for communicating with us regarding your LG Air Conditioner (LW8024RD) model. We understand how important it is for your laundry appliances to work efficiently and reliably. We strive to provide high-quality products exceeding our customers' needs and expectations. If water leaks from the air conditioner, this may be due to normal operation, condensation, or proper leveling. For more information, visit https://www.lg.com/us/support/help-library/water-leaks-from-unit-room-air-conditioner--20150896351952#. If you need further assistance, you can reach out to us on social media @LGUSSupport. ^Juvy
Written by a customer while visiting lg.com