Customer reviews from lg.com
LG - 350 Sq. Ft. 8,000 BTU Window Air Conditioner with Remote - White
Average customer rating
3.9
(11 Reviews)
Rating breakdown 11 reviews
5 Stars
6
4 Stars
1
3 Stars
2
2 Stars
1
1 Star
1
Customer Reviews for LG - 350 Sq. Ft. 8,000 BTU Window Air Conditioner with Remote - White
Customer Rating
3
Noisy
on July 17, 2024
Posted by: Treep2
I've had this unit for approximately 2 months now. It quite effectively cools my 300 sq ft area during some intense heat but it is very loud and noisy. Fan on high it's difficult to hear in the room and when compressor cuts on and off it's a loud thump. Also during its cycle it will make a tin vibrating sound for a short period as well as a whistle. I have to turn it off at night in order to sleep.
Response from lg.comBy LG, July 17, 2024
Hi there. Thank you for reaching us. I'm so sorry to hear that you're experiencing issues with your LG LW8024RD air conditioner, especially since it's only been a few months since you purchased it. I understand how frustrating it must be to have a product that doesn't meet your expectations, especially when it comes to noise levels.
First and foremost, I want to acknowledge that the noise levels you're experiencing are unacceptable, and I apologize for any inconvenience it's caused. The compressor cycling on and off, the fan humming loudly, and the vibrating and whistling sounds are all issues that should not be present in a new product like yours. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris
First and foremost, I want to acknowledge that the noise levels you're experiencing are unacceptable, and I apologize for any inconvenience it's caused. The compressor cycling on and off, the fan humming loudly, and the vibrating and whistling sounds are all issues that should not be present in a new product like yours. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris
Written by a customer while visiting lg.com
Customer Rating
3
Noisy
on July 17, 2024
Posted by: Treep2
from Monroe VA
Noisy in many ways. Had to turn off at night in order to sleep. High fan difficulty hearing. Tinny noise at times and a loud thump when compressor cuts on and off. Whistling noise at times as well.
Pros: Style/Design
Quality
3
Features
4
Value
3
Response from lg.comBy LG, July 18, 2024
Hi there. Thank you for reaching us. I'm so sorry to hear that your LG air conditioner, model LW8024RD, has been causing you discomfort and disturbance with its noise levels. I can only imagine how frustrating it must be to have a product that doesn't provide a peaceful environment, especially at night when you're trying to rest.
I want to acknowledge the specific issues you've mentioned: the high fan difficulty hearing, tinny noise, loud thump when the compressor cuts on and off, and whistling noise. It's unacceptable that our product has caused you stress and discomfort. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris
I want to acknowledge the specific issues you've mentioned: the high fan difficulty hearing, tinny noise, loud thump when the compressor cuts on and off, and whistling noise. It's unacceptable that our product has caused you stress and discomfort. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris
Written by a customer while visiting lg.com
Customer Rating
2
Good ac but leaks
on July 23, 2024
Posted by: Jguad101
from Brooklyn ny
[This review was collected as part of a promotion.] I have had this air conditioner for not even a year and a half and it works great to cool my room down but it leaks into my room instead of out side. I have to leave a bowl under the ac where is drips and dump the water every 30 min to an hour depending on how much water comes out. I have made sure the ac was leveled I even put a piece of wood u see it on the inside of my house to hold it up so I know the water should not be coming out this end.
Pros: ease of use, Quality, Style/Design, Performance
Quality
3
Features
5
Value
5
Response from lg.comBy LG, July 30, 2024
Hi, there. Thank you for communicating with us regarding your LG Air Conditioner (LW8024RD) model. We understand how important it is for your laundry appliances to work efficiently and reliably. We strive to provide high-quality products exceeding our customers' needs and expectations. If water leaks from the air conditioner, this may be due to normal operation, condensation, or proper leveling. For more information, visit https://www.lg.com/us/support/help-library/water-leaks-from-unit-room-air-conditioner--20150896351952#. If you need further assistance, you can reach out to us on social media @LGUSSupport. ^Juvy
Written by a customer while visiting lg.com
Customer Rating
5
A great little AC unit
on August 2, 2024
Posted by: NRM OKC
from Oklahoma
got this to cool my bedroom and what a great job it does.
Pros: Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Easy to operate, several different functions
on August 7, 2024
Posted by: jean80
from Spokane, WA
[This review was collected as part of a promotion.] In the hottest summer recorded in Spokane, WA, this air conditioner has kept me very comfortable. I am very impressed with the quality of the product.
Pros: ease of use, Quality, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Great product!
on August 11, 2024
Posted by: AW2024
[This review was collected as part of a promotion.] I bought the 8000 BTU a month ago and I am happy with it. It is easy to install. I have tried different given modes on the unit, such as cool, fan, dry, etc. They are all very efficient and easy to operate. The most important thing to me is ... it is very quiet and it cools down my living room (350 square feet) almost immediately. I am content with it.
Written by a customer while visiting lg.com
Customer Rating
5
Quiet and efficient
on August 23, 2024
Posted by: tptab
[This review was collected as part of a promotion.] I have used this unit off and on for about four weeks now. So far I am pleased with its functionality and noise level. My room which is approximately 320 sq. feet cools quite quickly. Installation was pretty simple and straightforward. Considering the market for similar units I feel this LG air conditioner was a great price and highly recommend it.
Written by a customer while visiting lg.com
Customer Rating
5
EASY TO USE
on August 26, 2024
Posted by: PETER C
from NEW CUMBERLAND, PENNA.
[This review was collected as part of a promotion.] I RECENTLY BOUGHT LG LW8024RD WINDOW AIR CONDITIONER AND A FRIEND OF OUR INSTALLED IT IN OUR LIVING ROOM WINDOW. HE HAD NO PROBLEMS INSTALLING IT.
IT WORKED BEAUTIFULLY RIGHT AWAY. NO PROBLEMS, QUIET, EFFICIENT, AND EASY TO USE.
WE LOVE IT. OUR OLD AIR CONDITIONER WAS
MY BROTHERS AND IT WAS A 12,000BTU UNIT., IT WAS OLD (12 YEARS)??? AND STARTED LEAKING WATER, NOISY..
THIS 8,000BTU LG AIR CONDITIONER WORKS WELL FOR OUR HOUSE, LIVING ROOM AND KITCHEN.
I WILL RECOMMEND LG AND YOUR COMPANY TO ANY ONE LOOKING FOR A GOOD AIR CONDITIONER.
THANK YOU SO MUCH FOR A GREAT PRODUCT.
IT WORKED BEAUTIFULLY RIGHT AWAY. NO PROBLEMS, QUIET, EFFICIENT, AND EASY TO USE.
WE LOVE IT. OUR OLD AIR CONDITIONER WAS
MY BROTHERS AND IT WAS A 12,000BTU UNIT., IT WAS OLD (12 YEARS)??? AND STARTED LEAKING WATER, NOISY..
THIS 8,000BTU LG AIR CONDITIONER WORKS WELL FOR OUR HOUSE, LIVING ROOM AND KITCHEN.
I WILL RECOMMEND LG AND YOUR COMPANY TO ANY ONE LOOKING FOR A GOOD AIR CONDITIONER.
THANK YOU SO MUCH FOR A GREAT PRODUCT.
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com